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Nando’s

Nando’s is a restaurant chain. They serve Portuguese-African food.

nandos.co.uk

Breakroom Rating

6.6

Rating based on 1,273 employees who took the Breakroom Quiz

About Nando’s, in their own words:

Mission: To create lasting happiness for our people, our customers and the communities we work in

PORTUGUESE FLAVOUR, AFRICAN FIRE 🌶

Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK?

Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another.

Fast forward five years and Nando’s landed in the UK. Now, with over 460 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea.

We’ve got a growing family of 20,000 Nandocas, fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi – because it’s the people that make the chicken.

Read more

The best things about working at Nando’s

  • 94% say they get paid breaks
  • 85% of students say it’s good
  • 72% say they have respectful managers

Featured by Nando’s, based on 1,273 employees who took the Breakroom Quiz

What Nando’s say

Perks of working at Nando’s from Nando’s

  • 🍔 A free meal on every shift you work
  • 💸 40% discount on Nando’s for you and up to five friends
  • 🏝️ Sabbatical – an extra 4-weeks paid leave after every 5 years of service
  • 🤑 Access to a great discount platform
  • 🤰 Maternity and paternity leave
  • 🕴️ Internal development programmes to support your career development
  • 🍾 Regular regional parties and events
  • 👯 Refer a friend incentive scheme
  • 🗓️ 28 days holiday allowance (bank holidays not included)

Diversity and inclusion statement from Nando’s

Inspired by our Southern African heritage we know and value the richness that diversity brings, not just in running a successful business, but in creating a better world for us all to live in. We believe in inclusivity and opportunity for all - at Nando’s you will find people from every country, every race, and every religion working together and eating together.

We focus on 3 key elements to drive change: inclusive culture, education & awareness and encouraging Nandocas to be the best versions of themselves. Activities have included launching our Inclusive Leadership Programme, updating our Nandoca uniform to include headwear & pronoun name badges, and continuously reviewing our hiring and promotion practices. We're also very proud to have partnered with Diversity HTL to create an internal program aimed at Nandocas from ethnically diverse backgrounds.

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A Nando’s front of house team member serves food to a customer
A group of Nando’s front of house team members sit and talk together
A Nando’s front of house team member carries two plates of food
A Nando’s front of house team member cleans a table ready for a new customer
A Nando’s front of house team member stands at a till ready to serve customers

Featured roles from Nando’s

What Nando’s employees say

1,273 Nando’s employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:

Breakroom Rating for Nando’s

6.6

Nando’s

Based on 1,273 employees from Nando’s who took the Breakroom Quiz

5.5

Casual dining restaurants average

Based on 5,597 employees from casual dining restaurants who took the Breakroom Quiz

Pay

    Okay
  • Only some people are paid a living wage

    Do Nando’s pay a living wage?

    Some people are not paid a living wage.

    How we know this

    59% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 111 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Nando’s pay market rates?

    Most people are paid above average for their job.

    How we know this

    81% of people are paid above average for the type of work they do.

    Based on data from 123 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 18s get paid less than everyone else

    Do Nando’s pay the same regardless of age?

    No, people under the age of 18 get paid less than those above 21.

    See what Nando’s pays different age groups

    How we know this

    The average pay of under 18s is less than those who are over 21.

    Based on data from 195 people who took the Breakroom Quiz between June 2023 and June 2024.

  • Good
  • Most people get paid breaks

    Do workers at Nando’s get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    94% of people say they get paid breaks.

    Based on data from 125 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Nando’s pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    94% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 118 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Nando’s do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    70% of people report that they don’t do extra unpaid work.

    Based on data from 117 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Nando’s?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 40% of people with changing schedules report getting one week notice or less.
    • 33% of people with changing schedules report getting two weeks notice.
    • 12% of people with changing schedules report getting three weeks notice.
    • 16% of people with changing schedules report getting four weeks notice or more.

    Based on data from 129 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Nando’s worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    75% of people report they don’t worry about getting enough hours.

    Based on data from 106 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Nando’s workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    40% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 126 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Nando’s workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    64% of people report that it’s hard to change shifts if they need to.

    Based on data from 104 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Nando’s?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 113 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Nando’s managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    69% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 117 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Nando’s?

    Some people find it hard to take sick leave.

    How we know this

    46% of people report that it’s hard to take time off if they are sick.

    Based on data from 104 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is a Nando’s job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    85% of students report this is a good place to work if you’re studying.

    Based on data from 105 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at Nando’s good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    48% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 66 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Nando’s feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    72% of people say they’re treated with respect by their managers.

    Based on data from 109 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Nando’s get proper breaks?

    Most people get proper breaks.

    How we know this

    71% of people report that they get to take proper breaks.

    Based on data from 115 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Nando’s?

    Most people feel stressed here.

    How we know this

    77% of people say they often feel stressed at work.

    Based on data from 120 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Nando’s enjoy their jobs?

    Most people enjoy their job.

    How we know this

    67% of people report they enjoy their job.

    Based on data from 95 people who took the Breakroom Quiz between December 2023 and June 2024.

  • Okay
  • Only some people recommend their team

    Do people at Nando’s recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    45% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 130 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Nando’s?

    Some people did’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 124 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are people given support to progress at Nando’s?

    Most people are given support to progress here.

    How we know this

    In the last year, 68% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 116 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Nando’s head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    78% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 101 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Nando’s is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    40% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 116 people who took the Breakroom Quiz between December 2023 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Nando’s job reviews

  • Best thing

    Ability to progress into different areas and easy to transfer

    Worst thing

    Can get highly stressful

    6.8

    Nando’s Nandoca, April 2024

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, April 2024

      Hey, many thanks for your review. Great to see you've transferred around as a Nandoca but we'll make sure your feedback around stress is noted too.

  • Best thing

    Social aspect of working with people you meet and get to know from staff days and nights out

    Worst thing

    Really busy long shifts, inflexible rota availability

    5.5

    Nando’s Front of house, February 2024

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, February 2024

      Hey, many thanks for your review. Great to see you enjoy the social aspect of the role as a Nandoca but you're welcome to email us on peoplesupport@nandos.co.uk if you'd like to tell us more around your less positive comments.

More about casual dining restaurants

Nando’s ranks 2nd to work for out of casual dining restaurants.

  1. 1 Five Guys
    7.3
  2. 2 Nando’s
    6.6
  3. 3 Honest Burgers
    6.5

Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 18 June 2024.

A Nando’s front of house team member serves food to a customer
A group of Nando’s front of house team members sit and talk together
A Nando’s front of house team member carries two plates of food
A Nando’s front of house team member cleans a table ready for a new customer
A Nando’s front of house team member stands at a till ready to serve customers