4.9

Mitchells & Butlers

Waitress at Mitchells & Butlers

People in this role may also be known as waiters and waitresses or front of house.

27 workers in this role at Mitchells & Butlers have taken the survey.

How much does Mitchells & Butlers pay waitresses?

Waitress at Mitchells & Butlers
£5.78–8.91
Typical range
£4.60–9.00

Waitress employees at Mitchells & Butlers are typically paid £5.78–8.91 an hour, based on data from 27 employees.

Compare pay rates at Mitchells & Butlers

What is management like for waitress employees at Mitchells & Butlers?

258 people shared what they think about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do waitresses think Mitchells & Butlers head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 20 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do waitresses at Mitchells & Butlers feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    68% of people say they’re treated with respect by their managers

    Based on information from 25 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    The team,
    Progression,
    Management

    Worst thing

    Pay rates,
    Head office

    8.0

    Employee, June 2021

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What are the hours like for waitress employees at Mitchells & Butlers?

258 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do waitresses get of their shift pattern at Mitchells & Butlers?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 74% report getting one week notice or less
    • 15% report getting two weeks notice
    • 7% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 4% report having a fixed rota

    Based on information from 27 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • People don’t get proper breaks

    Do waitresses at Mitchells & Butlers get proper breaks?

    Most people don’t get proper breaks

    How we know this

    60% of people report that they don’t get to take proper breaks

    Based on information from 20 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Good
  • Easy to book holiday

    How easy is it for waitresses to book a holiday at Mitchells & Butlers?

    Most people find it easy to book holidays

    How we know this

    68% of people report it’s easy to book holidays

    Based on information from 19 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for waitresses to take sick leave at Mitchells & Butlers?

    Most people find it easy to take sick leave

    How we know this

    71% of people report that it’s easy to take time off if they are sick

    Based on information from 21 job reviews

  • Good choice of shifts

    Do waitresses at Mitchells & Butlers get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    59% report that their manager gives them enough choice over which shifts they work

    Based on information from 27 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Mitchells & Butlers managers change waitresses shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    54% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 26 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • No unpaid extra work

    Do waitresses at Mitchells & Butlers do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    62% of people report that they don’t do extra unpaid work

    Based on information from 26 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do waitresses at Mitchells & Butlers worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    63% of people report they don’t worry about getting enough hours

    Based on information from 27 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Hours can be catered to your availability.
    Discounts and benefits.
    Team moral mostly high

    Worst thing

    Sometimes lack of staff

    6.5

    Employee, April 2021

Find out what other people are saying about working at Mitchells & Butlers

What is career progression like for waitresses at Mitchells & Butlers?

258 people shared what they think about this job…

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Good
  • Enough training

    Do waitresses get enough training when they start at Mitchells & Butlers?

    Most people get enough training when they start

    How we know this

    72% of people report they got enough training when they started working here

    Based on information from 25 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are waitresses given support to progress at Mitchells & Butlers?

    Most people are given support to progress here

    How we know this

    In the last year, 52% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 23 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from waitresses at Mitchells & Butlers

7 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The team

    Worst thing

    Short notice of shifts

    3.7

    Employee, June 2021

  • Best thing

    Team that I work with, trying lots of different food, fast paced atmosphere

    Worst thing

    Lack of staff, working 60+ weeks without a choice, not getting breaks on busy shifts.

    3.8

    Employee, June 2021

  • Best thing

    Nice location

    Worst thing

    Got paid a lot lower than expected. On the website I applied for it was stated to be 8.91 per hour but instead I’m being paid 6.87 per hour instead

    4.5

    Employee, June 2021

  • Best thing

    Great team
    Great benefits
    Good pay

    Worst thing

    Can be stressful sometimes

    7.6

    Employee, May 2021

  • Best thing

    The team

    Worst thing

    Stressful , not enough staff allowed to be put on shift

    5.5

    Employee, April 2021

  • Best thing

    Flexible, generally able to work more or less hours if needed

    Worst thing

    Poor pay, busy, hard to get breaks you are entitled to

    5.5

    Front of house staff, February 2021

  • Best thing

    Fantastic team members

    Worst thing

    Working weekends

    8.2

    Employee, February 2021

How Mitchells & Butlers ranks

Mitchells & Butlers ranks joint 12th to work for in waiter or waitress employers

  1. 12= Miller & Carter Steakhouse
    4.9
  2. 12= Mitchells & Butlers
    4.9
  3. 15= Greene King Farmhouse Inns
    4.7