Mitchells & Butlers job reviews

People with no life experience being put into senior beaurecratic roles

Working with a great team

The shift patterns and hours

The team I work with are more like extended family, we can laugh and cry together. The job is fun most of the time.

It is stressful, physically demanding, and have ended up in tears a few times due to some guests. Not great if you have physical problems, the plates and drinks are heavy to carry and can cause long term damage to hands and wrists.

Meeting new people and the people I work with.

Small minority of people that are impatient and rude. Supply issues with getting stock due to covid

team is close

short staffed over worked no work life balance

Great fun and tight team. We are helping each other not only at work but also in real life.

Long working hours sometimes. Very hard to balance family and social life while working. Pay not too great for the amount of work required.

The team I work with are great always look out for each other and help each other out.

The hours are ridiculous, I’m contracted for 48 hours which is a lot of hours to start with, the pay isn’t great. I have to work 12 hour shifts without a break, sometimes working 7-8 days in a row without a day off and I feel like higher management don’t care that we work ourselves to the bone they just add more and more on more on. Sometimes they give guests 50% off mon-wed and we still only get 33%. Most of the time just feel like a number and not a valued employee.

Made great friends working in O’Neill’s (customers and staff)

Unorganised, leave you in the dark with everything, including giving us our rota the day before the week begins. Very toxic environment, management are bully’s and make you feel awful for doing anything that even slightly inconveniences them and don’t care about your mental or physical health

The team I work with

Not having enough staff to work in the kitchen when you have large bookings

The team,
Progression,
Management

Pay rates,
Head office

The other staff are fun

sexual assault in the workplace by customers is overlooked and i get many more hours than i’m contacted to do, whilst on minimum wage

The team i work with in the kitchen

The head office now stop penny pinching

The team

Short notice of shifts

No breaks, even on a 12 hour shift

The public

Working with mangers who don't do there jobs

Team that I work with, trying lots of different food, fast paced atmosphere

Lack of staff, working 60+ weeks without a choice, not getting breaks on busy shifts.

Nice location

Got paid a lot lower than expected. On the website I applied for it was stated to be 8.91 per hour but instead I’m being paid 6.87 per hour instead

The team are fantastic to work with

The hours are long and the customers are quite often rude

Great team
Great benefits
Good pay

Can be stressful sometimes

I manage my time what to do. My manager give me free hand cause he trusts me.

Staff discount

Hours can be unpredictable and may have to stay late

The team

Stressful , not enough staff allowed to be put on shift

Hours can be catered to your availability.
Discounts and benefits.
Team moral mostly high

Sometimes lack of staff

I enjoy the job itself.

No breaks, no support, understaffed, poor pay, no service or tips, lack of respect.

Decent pay - good benefits

Long hours

I can create my rota and I love working in hospitality.

Unsocial hours, shifts and weekends, special days.

The people I work with

Budgets

Flexibility, fun, stretching

Long shifts, physically hard

Great team and support from the company

Not enough labour

Everyday is different

Poor management

Flexible hours

Rota short notice

Flexible, generally able to work more or less hours if needed

Poor pay, busy, hard to get breaks you are entitled to

Cooking everyday is different

Unsociable hours

The team, how personable our pub is and making friends with the regulars

The stress of rude customers, food being of quality and on time, other staff not pulling their weight

Fantastic team members

Working weekends

Flexible Rita, great pets once we can use again

Pressures suing COVID and safety regulations.

The flexibility to pick my rota and to meet new people daily

Can become repetitive but I’ve been in the industry for 17 years

The customers

The regional managers, poor company to work for.

Lots of mini perks. 33% off your entire tab provided you buy at least 1 main meal

Impersonal online training, minimum wage (expected), 100% controlled from head office, awful internal promotion procedures

Meeting different people

Budgets and targets

Good customer service and working hard for my company.

hours suit me as best they can right now

its hard expecially at the minute our hours are all over the place and there's alot more rules than there use to be people arnt always understanding and can be hard to get people to follow the rules

Speaking to new people every day

Customers who know better

kitchen team is great.

FOH team dont listen, don't communicate with BOH, and when we tried to, what we say goes through one ear and out the other.

The team

Working extra hours/days for free
No breaks
Last minute rotas
Lack of communication

Making people happy

Working over Christmas

Team work

Long hours and pressure of been constantly busy with no rest periods

the team

the hours, the customers and the lack of staff on every shift