4.9

Mitchells & Butlers

Supervisor at Mitchells & Butlers

People in this role may also be known as bar, restaurant and kitchen supervisors or team leader.

36 workers in this role at Mitchells & Butlers have taken the survey.

How much does Mitchells & Butlers pay supervisors?

Supervisor at Mitchells & Butlers
£8.71–9.80
Typical range
£8.60–11.00

Supervisor employees at Mitchells & Butlers are typically paid £8.71–9.80 an hour, based on data from 36 employees.

Compare pay rates at Mitchells & Butlers

What is management like for supervisor employees at Mitchells & Butlers?

258 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do supervisors think Mitchells & Butlers head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 31 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do supervisors at Mitchells & Butlers feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    63% of people say they’re treated with respect by their managers

    Based on information from 35 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    The team,
    Progression,
    Management

    Worst thing

    Pay rates,
    Head office

    8.0

    Employee, June 2021

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What are the hours like for supervisor employees at Mitchells & Butlers?

258 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do supervisors get of their shift pattern at Mitchells & Butlers?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 56% report getting one week notice or less
    • 36% report getting two weeks notice
    • 6% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 3% report having a fixed rota

    Based on information from 36 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do supervisors work the same number they are contracted for at Mitchells & Butlers?

    Only some people work the same number of hours they’re contracted for

    How we know this

    56% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 32 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for supervisors to take sick leave at Mitchells & Butlers?

    Most people find it hard to take sick leave

    How we know this

    55% of people report that it’s hard to take time off if they are sick

    Based on information from 31 job reviews

  • Shifts get changed at short notice

    Do Mitchells & Butlers managers change supervisors shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    66% of people say their manager changes their shifts at the last minute

    Based on information from 35 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do supervisors at Mitchells & Butlers get proper breaks?

    Most people don’t get proper breaks

    How we know this

    56% of people report that they don’t get to take proper breaks

    Based on information from 32 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People do unpaid extra work

    Do supervisors at Mitchells & Butlers do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    55% of people report that they do extra work that they don’t get paid for

    Based on information from 31 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to book holiday

    How easy is it for supervisors to book a holiday at Mitchells & Butlers?

    Most people find it easy to book holidays

    How we know this

    71% of people report it’s easy to book holidays

    Based on information from 34 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do supervisors at Mitchells & Butlers get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    59% report that their manager gives them enough choice over which shifts they work

    Based on information from 34 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People don’t worry about getting enough hours

    Do supervisors at Mitchells & Butlers worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    61% of people report they don’t worry about getting enough hours

    Based on information from 36 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Social aspect of the job
    Good people
    Flexible shifts
    OK pay in regards to the industry as a whole
    The actual job is quite fun and every day is different
    Rewarding when guests are happy and you get good feedback.

    Worst thing

    Unsociable hours
    Work too much
    Difficult to stay in contact with friends and family
    Often expected to work without breaks and over my hours (unpaid)
    Little recognition for doing a good job but immediately noticed and bought up on any small mistake
    Constantly short staffed
    Contacted and expected to do things on days off - can never really switch off
    Lack of training when you start - thrown into deep end

    4.0

    Employee, September 2021

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What is career progression like for supervisors at Mitchells & Butlers?

258 people shared what they think about this job…

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Good
  • Enough training

    Do supervisors get enough training when they start at Mitchells & Butlers?

    Most people get enough training when they start

    How we know this

    62% of people report they got enough training when they started working here

    Based on information from 34 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are supervisors given support to progress at Mitchells & Butlers?

    Most people are given support to progress here

    How we know this

    In the last year, 53% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 34 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from supervisors at Mitchells & Butlers

14 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Made great friends working in O’Neill’s (customers and staff)

    Worst thing

    Unorganised, leave you in the dark with everything, including giving us our rota the day before the week begins. Very toxic environment, management are bully’s and make you feel awful for doing anything that even slightly inconveniences them and don’t care about your mental or physical health

    2.0

    Employee, July 2021

  • Best thing

    The public

    Worst thing

    Working with mangers who don't do there jobs

    2.6

    Employee, June 2021

  • Best thing

    The team are fantastic to work with

    Worst thing

    The hours are long and the customers are quite often rude

    5.3

    Employee, June 2021

  • Best thing

    I manage my time what to do. My manager give me free hand cause he trusts me.

    7.5

    Employee, May 2021

  • Best thing

    I enjoy the job itself.

    Worst thing

    No breaks, no support, understaffed, poor pay, no service or tips, lack of respect.

    2.5

    Employee, April 2021

  • Best thing

    Everyday is different

    Worst thing

    Poor management

    3.8

    Team leader, February 2021

  • Best thing

    Flexible hours

    Worst thing

    Rota short notice

    5.1

    Supervisor, February 2021

  • Best thing

    The team, how personable our pub is and making friends with the regulars

    Worst thing

    The stress of rude customers, food being of quality and on time, other staff not pulling their weight

    8.0

    Shift supervisor, February 2021

  • Best thing

    Lots of mini perks. 33% off your entire tab provided you buy at least 1 main meal

    Worst thing

    Impersonal online training, minimum wage (expected), 100% controlled from head office, awful internal promotion procedures

    3.8

    Supervisor, January 2021

  • Best thing

    Making people happy

    Worst thing

    Working over Christmas

    5.2

    Shift supervisor, October 2020

  • Best thing

    the team

    Worst thing

    the hours, the customers and the lack of staff on every shift

    3.0

    Kitchen team leader, September 2020

  • Best thing

    Regular customers, the team

    Worst thing

    Unsocial hours, no sick pay, hard to book holidays, miss all holidays and bank holidays (such as Christmas), never really know what you are working until a few days before so can’t have a lifestyle, hard work for little pay.

    2.4

    Supervisor, August 2020

  • Best thing

    People - team and guests, plenty of social interaction

    Worst thing

    Poor pay, unsociable hours, high stress levels, spending too long on your feet!

    2.4

    Shift supervisor, August 2020

  • Best thing

    Meeting new people

    Worst thing

    Long hours, unsocial hours, stress, people

    6.0

    Supervisor, August 2020

How Mitchells & Butlers ranks

Mitchells & Butlers ranks joint 9th to work for in bar, restaurant or kitchen supervisor employers

  1. 9= Greene King
    4.9
  2. 9= Mitchells & Butlers
    4.9
  3. 9= Stonegate Pubs
    4.9