Mind job reviews

Showing 14 reviews

• Best thing

  Location

  Worst thing

  Overworked and underpaid
  Management putting unrealistic demands on staff
  Little or no recognition for the work we do

  1.8

  Shop manager at Mind, July 2024

• Best thing

  The team, the role, the environment

  Worst thing

  The amount of work

  10

  Youth worker at Mind, April 2024

• Best thing

  Freedom and the ability to have a laugh while at work, making money for a charity I believe in, and overall lack of stress

  Worst thing

  Sometimes head office puts unnecessary strain on staff, especially those who are at the bottom such as retail managers or assistant managers, you constantly get pushed to do more but when you do more, and do better than expected, you aren't thanked or congratulated or even acknowledged.

  7.3

  Assistant manager at Mind, March 2024

• Best thing

  It's local

  Worst thing

  Too much pressure
  Some staff not helpful
  No communication
  Taken for granted
  Under paid

  2.5

  Store manager at Mind, January 2024

• Best thing

  Rewarding .. meeting people from all walks of life and getting to hear their story’s /experiences and life.

  Worst thing

  Emotionally draining

  6.9

  Community support worker at Mind, July 2023

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• Best thing

  Flexibility, well supported, not too much work load, sense of achievement, helping others

  Worst thing

  The pay is the only downside, but it is a charity so I never expected much

  9.9

  Triage practitioner team leader at Mind, December 2022

• Best thing

  Working from, choice of working hours and days

  Worst thing

  Overwhelming case load of adults

  No support from manager

  Poor communication from managers

  Poor understanding of mental health from managers

  1.5

  Senior support worker at Mind, December 2022

• Worst thing

  Poor hours poor pay lack of understanding from managers

  7.0

  Support worker at Mind, October 2022

• Best thing

  The people are lovely

  Worst thing

  They expect you to work unpaid quite a bit. You get paid for 7 hours work out of 8 a day but they expect you in early and leaving late which brings your pay below minimum wage. You should get an hour break unpaid but most don’t have time to take it.

  3.0

  Assistant manager at Mind, August 2022

• Best thing

  The discount

  Worst thing

  Everything! You dont get a healthy work life balance get no support from your regional manager long hours with no cover for breaks

  1.1

  Store manager at Mind, February 2022

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• Best thing

  I work on my own and am responsible for making my own appointments. I make a difference to people's lives.

  Worst thing

  Lack of communication from the management

  8.0

  Support worker at Mind, October 2021

• Best thing

  Working from home.

  Worst thing

  No progression

  6.9

  Data entry clerk at Mind, July 2021

• Best thing

  Constantly challenging

  Worst thing

  The customer type

  6.9

  Store manager at Mind, April 2021

• Best thing

  Team spirit, I enjoy working there

  Worst thing

  Workload, unpredictability

  9.0

  Assistant manager at Mind, November 2020