Millie’s Cookies
Millie’s Cookies is a retailer. They sell baked cookies.
milliescookies.comRating based on 19 employees who took the Breakroom Quiz
About jobs at Millie’s Cookies
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Millie’s Cookies pay a living wage?
Most people are not paid a living wage.
How we know this
100% of people say they are paid below the Real Living Wage for where they live.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Millie’s Cookies pay market rates?
Most people are paid less than average for their job.
How we know this
80% of people are paid below average for the type of work they do.Based on data from 5 people who took the Breakroom Quiz between December 2023 and July 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Millie’s Cookies get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Millie’s Cookies pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Good
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The job rarely spills into unpaid time
Do jobs at Millie’s Cookies spill into time workers aren’t paid for?
Rarely. The job doesn’t usually spill into unpaid time.
How we know this
0% of people report that their job takes up time that they don’t get paid for.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Millie’s Cookies?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 60% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 20% of people with changing schedules report getting four weeks notice or more.
Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Only some people get a choice of shifts
Do Millie’s Cookies workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
60% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Millie’s Cookies workers to change shifts?
Some people find it hard to change shifts.
How we know this
60% of people report that it’s hard to change shifts if they need to.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Workplace
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Needs improving
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Most people are stressed
Is it stressful to work at Millie’s Cookies?
Most people feel stressed here.
How we know this
100% of people say they often feel stressed at work.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at Millie’s Cookies recommend working with their team?
Not many people recommend working with their team.
How we know this
100% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Millie’s Cookies?
Some people didn’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Millie’s Cookies?
Most people aren’t given support to progress here.
How we know this
In the last year, 100% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 5 people who took the Breakroom Quiz between March 2024 and March 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
How Millie’s Cookies ranks
Millie’s Cookies ranks 18th to work for out of dessert shops.
- 17 Doughnotts
- 18 Millie’s Cookies
- 19 Cookies and Cones
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 8 August 2026.
Millie’s Cookies job reviews
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Best thing
location and the discount
Worst thing
management and their lack of respect to anyone below them in the job ladder
Report this reviewTeam member at Millie’s Cookies, November 2022
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Best thing
The team… sometimes
Worst thing
Management, the hours, the hypocrisy, the lack of respect… need I go on?
Report this reviewTeam member at Millie’s Cookies, July 2021
Handy to know
Based on 5 Millie’s Cookies employees
How much notice do people get of their shifts?
Based on 5 Millie’s Cookies employees