Miller & Carter Steakhouse

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Miller & Carter Steakhouse is a steakhouse restaurant chain.

millerandcarter.co.uk

Miller & Carter Steakhouse job reviews

Showing 46 reviews

  • Best thing

    the people and different types of people you meet.

    Worst thing

    the disrespect and ignorance of the general public to what it is like to work in this type of place. the physicality of such work. the utter stupidity, in regards to working the floor of a restaurant compared to an office, of people in head offices on what changes or targets need to be met

    4.2

    Miller & Carter Steakhouse Assistant manager, February 2024

  • Best thing

    food.

    Worst thing

    the guests. they are annoying xoxo

    8.5

    Miller & Carter Steakhouse Employee, February 2024

  • Best thing

    I know alot of people who work there

    Worst thing

    Working till close very night what could be from 10pm to 12pm or later

    3.7

    Miller & Carter Steakhouse Kitchen assistant, January 2024

  • Best thing

    Deals of food and consistent hours

    Worst thing

    No break even though in working 6+ a day on nightshirts everyday working till at least 11pm every night to maybe even 12

    4.9

    Miller & Carter Steakhouse Kitchen assistant, January 2024

  • Best thing

    Can listen to own music, mostly friendly co-workers

    Worst thing

    Late and unfriendly hours, very rushed service due to being understaffed

    5.5

    Miller & Carter Steakhouse Commis chef, December 2023

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  • Best thing

    Co-workers make it fun and the tips some customers give

    Worst thing

    some customers are rude and don’t understand what waiters go through when you have a busy section

    8.4

    Miller & Carter Steakhouse Waiter, November 2023

  • Best thing

    Discount n staff

    Worst thing

    Uncertain hours

    1.3

    Miller & Carter Steakhouse Employee, October 2023

  • Best thing

    Making guests happy, hardworking FOH team and pay

    Worst thing

    Lack of communication, no leadership, unsociable hours

    4.2

    Miller & Carter Steakhouse Shift supervisor, September 2023

  • Best thing

    Tips

    Worst thing

    Constant understaffing and lack of pension contribution

    7.8

    Miller & Carter Steakhouse Server, July 2023

  • Best thing

    Flexible hours, good perks

    Worst thing

    Hight stress. High intensity little acknowledgment

    5.0

    Miller & Carter Steakhouse Deputy manager, July 2023

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  • Best thing

    Easy bar work, fast paced and good discounts for staff. Lovely location.

    Worst thing

    The pay gap between supervisors and assistant managers- supervisors paid hourly (50p above minimum wage) and AM’s on £29k…tips are all kept by floor staff waiting on tables, service charge goes straight to them also. Runners, bar and kitchen staff get a couple of quid a night from each waiter. Waiters take home hundreds a night. Not fairly proportioned, all waiters do are talking to customers and taking orders. People make their food, drinks, run food food and clear tables for them. In my particular workplace, everyone was a partner or family member of someone else so a lot of favoritism going on. When I had a problematic staff member who was going out of control on shifts and I had no help from management because this person was mates with two of the management team. I’ve worked in hospitality for nearly 20 years and this was the worst company I’ve worked for.

    1.2

    Miller & Carter Steakhouse Employee, April 2023

  • Best thing

    The customer are often really nice people

    Worst thing

    The rota often I am doing 8am to midnight and the day after 9am to midnight, often I don’t have change to take a properly break. By contract I suppose to work 48 hours usually I work 51+ but I don’t get paid for the extra hours.
    Because salaried I don’t get any tips neither service charge.

    1.2

    Miller & Carter Steakhouse Assistant manager, March 2023

  • Best thing

    tips, customers and team members

    Worst thing

    business and unflexible shift patterns

    3.5

    Miller & Carter Steakhouse Front of house, March 2023

  • Best thing

    Working with the team who aren’t manager

    Worst thing

    Working with the managers

    2.3

    Miller & Carter Steakhouse Assistant manager, February 2023

  • Best thing

    Tips and service charge

    Worst thing

    Unsociable hours
    Chefs

    6.4

    Miller & Carter Steakhouse Waitress, January 2023

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  • Best thing

    I love cooking

    Worst thing

    Pay and unsociable hours

    4.7

    Miller & Carter Steakhouse Line chef, January 2023

  • Best thing

    Customers are nice and the team is nice

    Worst thing

    Some people who work there have the biggest entitlement complexes it actually hurts and when you are the youngest, you kind of just get ordered to run around way more than anyone else and are just expected to do it.

    5.5

    Miller & Carter Steakhouse Employee, December 2022

  • Best thing

    Working with people in a team

    Worst thing

    Annoying work hours, means it’s hard to have work life balance

    4.2

    Miller & Carter Steakhouse Assistant manager, December 2022

  • Best thing

    The other staff are really helpful and friendly, always hard working and easy to get along with

    Worst thing

    I honestly couldn’t say, as I’ve not been with them for an extended period of time

    8.4

    Miller & Carter Steakhouse Kitchen staff, November 2022

  • Best thing

    People I work with

    Worst thing

    The job itself

    5.5

    Miller & Carter Steakhouse Bar staff, October 2022

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  • Best thing

    Friendly staff and rewarding

    Worst thing

    Very demanding

    2.7

    Miller & Carter Steakhouse Supervisor, October 2022

  • Best thing

    Get 60% of tips

    Worst thing

    Customer complaints

    8.0

    Miller & Carter Steakhouse Employee, October 2022

  • Best thing

    Good hours, not the hardest job to do/learn. Very friendly staff and the pay is solid.

    Worst thing

    Tend to work longer than scheduled, not payed more for overtime, don't really get breaks.

    9.4

    Miller & Carter Steakhouse Kitchen porter, September 2022

  • Best thing

    The colleagues. Food. Atmosphere. Ease.

    Worst thing

    How unpredictable. Distance. Late nights.

    9.4

    Miller & Carter Steakhouse Bartender, August 2022

  • Best thing

    It’s fun and although a bit stressful most of the time you have a great team to help you out !

    8.2

    Miller & Carter Steakhouse Employee, August 2022

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  • Best thing

    Perfect part time job for a student, reliable and easy. Doesn't take up the day most of the time as the job is usually 5-6 until close *around 11*

    Worst thing

    Poor tips *very low % of tips go to food runners.

    6.6

    Miller & Carter Steakhouse Employee, August 2022

  • Best thing

    Some staff

    Worst thing

    Pay, hours, we don’t get respected properly or listened too

    1.2

    Miller & Carter Steakhouse Bar staff, August 2022

  • Best thing

    Tips

    Worst thing

    Long hours, no paid breaks, desrepectful management

    1.8

    Miller & Carter Steakhouse Waitress, August 2022

  • Best thing

    The strong social aspect
    The tips

    Worst thing

    Stress, so much stress
    Often not given legally mandated breaks
    Constant changing management team

    1.8

    Miller & Carter Steakhouse Server, August 2022

  • Best thing

    Extra experience for my CV

    Worst thing

    Very stressful, low pay, managers can be unhelpful at times, barely any training

    4.1

    Miller & Carter Steakhouse Employee, June 2022

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  • Best thing

    Survive off fries because we dont get fed

    Worst thing

    Long unsociable hours, no breaks

    1.5

    Miller & Carter Steakhouse Employee, May 2022

  • Best thing

    Good team, close to where I live

    Worst thing

    Understaffed and overworked staffed who are not paid fairly, last minute changes to rota

    3.0

    Miller & Carter Steakhouse Chef, May 2022

  • Best thing

    Some of the people you work with.

    Worst thing

    Managers treat employees unfairly
    Half an hour unpaid work
    Give you too many shifts (against the law)
    Don’t give you enough breaks (against the law)

    1.1

    Miller & Carter Steakhouse Employee, April 2022

  • Best thing

    Real family unit, great tips, 33% discount

    Worst thing

    Stressful, lack of staff, overworked for profit, no meal provided on break, often don't get a break even on an 8 hour shift.

    4.2

    Miller & Carter Steakhouse Waiter, February 2022

  • Best thing

    The atmosphere

    Worst thing

    The stress and time

    6.6

    Miller & Carter Steakhouse Chef, February 2022

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  • Best thing

    Very friendly staff pretty easy job

    Worst thing

    Very low pay

    3.7

    Miller & Carter Steakhouse Employee, February 2022

  • Best thing

    Tips from nice customers
    33% discount
    Flexible around uni

    Worst thing

    Unpaid breaks
    Get breaks taken off our wages when we didn’t take them
    Management are lazy
    Head office completely out of touch with realities of working in the restaurant
    Unsafe covid procedures
    Sexual harrassment which managers don’t deal with
    Long hours, sometimes over 14 in a day with only 1 hour break which you don’t always get
    Rotas usually get posted less than 2 weeks in advance, sometimes as little as 24hours in advance
    Bookings don’t reflect staff and restaurant capacity
    Stressful
    Service charge only included on parties over 8 and management has to use their key to allow it
    Little to no training
    Not allowed to drink water on the floor- not letting us breaks health and safety rules
    High staff turnover
    Expensive menu but pay staff minimum wage
    Expect you to tip out 25% of earnings
    Staff toilets disgusting and often unusable

    1.4

    Miller & Carter Steakhouse Server, February 2022

  • Best thing

    Managers are good and easy to work with

    Worst thing

    Work days get changed without you being informed

    6.4

    Miller & Carter Steakhouse Employee, January 2022

  • Best thing

    Meeting new people

    Worst thing

    Long hours

    6.0

    Miller & Carter Steakhouse Employee, December 2021

  • Best thing

    Discounts and friendly environment

    Worst thing

    Pressure and customers

    6.4

    Miller & Carter Steakhouse Waitress, December 2021

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  • Best thing

    The tips

    Worst thing

    Sexual Harassment
    Made to work over 9 hours with no break
    Shifts change
    Have to find your own cover
    Don't always get holidays you requested

    1.1

    Miller & Carter Steakhouse Waitress, December 2021

  • Best thing

    The team, the job as a whole, working with people

    Worst thing

    Hours

    7.1

    Miller & Carter Steakhouse Front of house, April 2021

  • Best thing

    Was nice and I been doing it for 8 years a really loved

    Worst thing

    When get really busy that’s worst things but sometimes

    9.6

    Miller & Carter Steakhouse Chef, April 2021

  • Best thing

    Flexibility of shifts

    Worst thing

    Long hours, and pay doesn’t seem high enough for what I do

    7.5

    Miller & Carter Steakhouse Line chef, November 2020

  • Best thing

    Nice staff

    Worst thing

    The rush and not having enough staff

    4.1

    Miller & Carter Steakhouse Runner, November 2020

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  • Best thing

    Good pay, good tips and good hours

    Worst thing

    Don’t get sufficient breaks, put under far too much stress, never have enough staff in

    2.8

    Miller & Carter Steakhouse Waitress, March 2020