Milford Care

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Milford Care is a care home operator. They provide residential, dementia, nursing and palliative care.

milfordcare.co.uk
3.7

Rating based on 12 employees who took the Breakroom Quiz

About jobs at Milford Care

Pay

    Okay
  • Only some people are paid a living wage

    Do Milford Care pay a living wage?

    Some people are not paid a living wage.

    How we know this

    50% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Milford Care pay market rates?

    Most people are paid less than average for their job.

    How we know this

    80% of people are paid below average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get sick pay

    Do Milford Care pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Most people don’t worry about their hours

    Do workers at Milford Care worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    80% of people report they don’t worry about getting enough hours.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Milford Care workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    40% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Workplace

    Needs improving
  • Most people are stressed

    Is it stressful to work at Milford Care?

    Most people feel stressed here.

    How we know this

    100% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Milford Care recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Milford Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Milford Care is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    80% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.