Mercure

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Mercure is a hotel operator. They have locations all over the world.

mercure.accor.com/gb/united-kingdom/index.shtml

Mercure job reviews

Showing 14 reviews

  • Best thing

    The other therapist are lovely that’s about it

    Worst thing

    Unhygienic practices due to poor budget, bullying happens in the workplace and nothing gets done about it. maintenance is poor reception staff do not care what they book in and when and get others to work out thir job description to do there’s . Other workers don’t put medical issues of staff into consideration, sexism also and blame pushing a LOT from different departments

    1.4

    Mercure Spa therapist, April 2024

  • Worst thing

    Being constantly watched via camera, creepy even when managers are at home. They control work through CCTV. No official breaks, being left alone to manage the shop. Dealing with upset customers alone.

    1.3

    Mercure Shop assistant, December 2023

  • Best thing

    i work with my best friend. we get to work weddings, which are always really fun.

    Worst thing

    overworked, manager leaves early, zero training, puts me on days i said i wasn’t available due to college, underpaid for what we do. understaffed so we often get asked to move over and help the restaurant which has terrible management, chefs are mean sometimes when you ask a simple question (but due to no training you didn’t know what to do), have to do pot washes job and rarely do the chefs jobs like turning the gas off, have us behind the bar and pouring Prosecco when under 18, work long hours, sometimes don’t get breaks, breaks aren’t paid for, breaks aren’t long enough, expected to know how to lay a table silver spoon style with no training, kitchen is dirty, chefs put their bare hands in food and then lick their fingers and put them back in

    1.8

    Mercure Food and beverage assistant, December 2023

  • Best thing

    Working the bar

    Worst thing

    Shuttling people’s bags to their rooms

    9.2

    Mercure Food and beverage assistant, October 2023

  • Best thing

    Customers

    Worst thing

    No respect from managers to staff.
    Managers have no respect for senior managers
    Senior managers living a dream where think all is good

    1.2

    Mercure Front of house staff, June 2023

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  • Best thing

    Cooking

    Worst thing

    No proper brakes and not enough staff

    8.8

    Mercure Chef de partie, May 2023

  • Best thing

    I am not unemployed.

    Worst thing

    Being spoken to like a child,
    Low pay and long hours - overtime is an expectation not a request.
    Longer serving staff undermining new managers,
    Finishing work at 11pm and starting work at 7am the next morning.

    1.0

    Mercure Employee, May 2023

  • Worst thing

    Disorganised management
    Passing blame downwards
    Unreasonable workload

    1.2

    Mercure Housekeeper, March 2023

  • Best thing

    The people I work with

    Worst thing

    Difficult customers

    6.8

    Mercure Food and beverage assistant, March 2023

  • Best thing

    Flexible hours

    Worst thing

    It's hard job

    2.8

    Mercure Housekeeper, January 2023

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  • Best thing

    The money, many nice people, choose your own shifts to some extent.

    Worst thing

    Many nasty staff, Kitchen staff aren’t the nicest, don’t always get provided food on long shifts. Get a 30 minute pay deduction every shift even if your shift is 4 hours and don’t take one.

    2.3

    Mercure Food and beverage assistant, December 2022

  • Best thing

    Meeting new people

    Worst thing

    Not organised

    1.0

    Mercure Employee, November 2022

  • Best thing

    The pay

    Worst thing

    The fact it’s unsafe and unsanitary

    2.3

    Mercure Duty manager, September 2022

  • Best thing

    it’s my dream to own a hotel

    Worst thing

    the hours and shift patterns

    4.9

    Mercure Employee, May 2022