Mencap

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Mencap is a charity. They support people with learning disabilities.

mencap.org.uk/get-involved/mencap-shops

Mencap job reviews

Showing 62 reviews

  • Best thing

    The clients have so much personality, it’s nice to see them happy.

    Worst thing

    Sometimes clients can be violent towards staff.

    7.5

    Mencap Employee, February 2024

  • Best thing

    The tenants wages

    Worst thing

    Wages...communication and support from management. Lack of common sense in everyday living

    8.0

    Mencap Support worker, February 2024

  • Best thing

    Helping the people I support

    Worst thing

    All the computer work which I think is above my pay grade

    3.0

    Mencap Support worker, January 2024

  • Best thing

    Making a small impact on delivering for the lives of people with a learning disability

    Worst thing

    Incredibly poor team culture
    Institutional mindsets from team members going unchallenged
    Tolerance of poor standards of care

    4.1

    Mencap Support worker, September 2023

  • Best thing

    It’s rewarding

    Worst thing

    Long shifts, underpaid sleep ins, no useful on call at weekends so can get stuck at work if someone phones in sick, staffing issues

    4.6

    Mencap Support worker, September 2023

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  • Best thing

    Seeing the kids smile

    Worst thing

    Getting injured by kids, watching them hurt themselves and watching them have seizures

    5.0

    Mencap Employee, July 2023

  • Best thing

    Supporting people with their daily lives

    Worst thing

    The actual company does not care about staff at all. They know they can easily replace you.
    They also abuse the on call system in order to cover shifts that their lack of staffing leave open.

    They never listen to anything

    They have created a digital recording system that is the most awful price of tech known to man

    6.0

    Mencap Support worker, June 2023

  • Best thing

    Loving my job. Was able to care fir my mum for 7 years due the change of job/ tole within care. My manager was amazing.

    Worst thing

    Nothing really

    9.9

    Mencap Support worker, June 2023

  • Best thing

    Supporting vulnerable people, and trying to make a difference.

    Worst thing

    Lack of support from social services, housing providers, poor wages, 24 hour shifts with no breaks, no regular staff team, people placed in inappropriate services, no support from police when crimes have occurred, no chance to progress, no access to studying although this was promised.

    3.4

    Mencap Support worker, May 2023

  • Best thing

    Making a difference to people we support

    Worst thing

    Pay...pressure to take on extra hours...not being supported when we have a complaint...

    8.2

    Mencap Support worker, April 2023

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  • Best thing

    The colleagues I work with

    Worst thing

    The work load and lack of training

    2.8

    Mencap Admin assistant, March 2023

  • Best thing

    No working time either benifits or otherwise poor pay

    Worst thing

    Poor pay

    2.0

    Mencap Employee, February 2023

  • Best thing

    People we support
    Training
    Freedom

    Worst thing

    Recruitment

    10

    Mencap Support worker, February 2023

  • Best thing

    Best thing about my job is the team I work with

    Worst thing

    I'll managed over worked under paid extra responsibilities given to us but get same rate of pay

    1.6

    Mencap Support worker, December 2022

  • Best thing

    Meeting new people, developing new skills

    Worst thing

    Underpaid and not supported enough by higher management

    8.4

    Mencap Support worker, December 2022

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  • Best thing

    The people I support

    Worst thing

    Lack of enthusiasm from other staff

    6.1

    Mencap Support worker, October 2022

  • Best thing

    the bond with pws

    Worst thing

    pay, no breaks, not much management support and guidance, lack of staff.

    3.3

    Mencap Support worker, September 2022

  • Best thing

    Seeing others happy

    Worst thing

    How physically and me draining it is

    2.6

    Mencap Employee, September 2022

  • Best thing

    Going in to help the people I support to fulfill their needs to have a better life

    Worst thing

    No friends
    Staff in groups and leaving you out
    Staff don't speak to you
    Talk behind your back

    7.6

    Mencap Support worker, September 2022

  • Best thing

    Making a difference to someone’s day

    Worst thing

    Unorganised, under valued, pressured and not given services you want.

    3.0

    Mencap Support worker, August 2022

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  • Best thing

    The team that I work with and the service users

    Worst thing

    Managers do not u sweats d how hard it is dealing with service users on a daily

    3.3

    Mencap Support worker, June 2022

  • Best thing

    The clients

    Worst thing

    Bad pay
    Bad training
    Bad area manager
    Harrasement that won't get delr

    5.5

    Mencap Support worker, May 2022

  • Best thing

    My co-workers are amazing

    Worst thing

    The company doesn’t care about employees, all managerial staff have never had experience in care so don’t understand what we have to go through day to day. Mencap make it hard to work out take home pay on purpose, claim to be a charity but pay their CEO hundreds of thousands while not paying staff the real living wage. Disgusting company, cover up literal crimes so they don’t have to fire managers.

    1.2

    Mencap Support worker, April 2022

  • Best thing

    Supporting people with learning difficulties

    Worst thing

    Poor pay and lack of communication

    2.1

    Mencap Support worker, April 2022

  • Best thing

    Working with the lovely tenents

    Worst thing

    Management put too much stress and pressure on you too many hrs no breaks no support

    1.4

    Mencap Support worker, March 2022

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  • Best thing

    Seeing the people I support happy and enjoying their day.

    Worst thing

    When a person I support is upset and I don't understand why or what I can do. This upsets me we usually work it out.

    9.3

    Mencap Support worker, March 2022

  • Best thing

    Lovely residents.
    Good pay.

    Worst thing

    Unsafe place to work if residents are violent.
    Awful management, they do not understand what we do at the bottom of the chain.
    Non paid breaks.
    No support from management.

    3.4

    Mencap Support worker, February 2022

  • Best thing

    Helping people friendly colleagues

    Worst thing

    No support from management. Never praised for hard work. Poor pay

    3.2

    Mencap Support worker, February 2022

  • Best thing

    Help people

    Worst thing

    Pay bad for what u do and get call in on day off and holiday

    4.2

    Mencap Support worker, December 2021

  • Best thing

    Making the people I support happier

    Worst thing

    Totally disregarded by management

    1.3

    Mencap Support worker, October 2021

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  • Worst thing

    Never knowing if you'll leave your shift on time

    2.6

    Mencap Support worker, September 2021

  • Best thing

    The people who we support

    Worst thing

    Shifts running over the time

    1.2

    Mencap Support worker, August 2021

  • Best thing

    The people who I look after

    Worst thing

    Management

    1.6

    Mencap Support worker, July 2021

  • Best thing

    Teamwork

    Worst thing

    Too little time to get things done.

    9.0

    Mencap Support worker, July 2021

  • Best thing

    The Clients

    Worst thing

    No time to eat, use the toilet, sit down to report write.

    1.6

    Mencap Support worker, July 2021

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  • Best thing

    The people I support

    Worst thing

    Pay

    1.6

    Mencap Support worker, June 2021

  • Best thing

    The people we support,

    Worst thing

    Training and remote management

    2.0

    Mencap Support worker, June 2021

  • Best thing

    Very understanding and flexible management. Great coworkers and the residents are happy and want to be there

    Worst thing

    Sometimes the hours are long

    9.8

    Mencap Support worker, May 2021

  • Best thing

    The tennants

    Worst thing

    Not enough trained staff.

    1.6

    Mencap Support worker, April 2021

  • Best thing

    The tenants
    Colleagues

    Worst thing

    Lack of staff
    Poor pay

    5.5

    Mencap Support worker, April 2021

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  • Best thing

    people I Support and the team

    Worst thing

    lone working on nights, travelling there

    6.1

    Mencap Support worker, April 2021

  • Best thing

    Close to home
    Part of a team
    People I support

    Worst thing

    Working until 10pm
    Unsocial hours
    Changing rota shifts

    4.6

    Mencap Support worker, April 2021

  • Best thing

    Helping peoples with their everyday
    Ife

    Worst thing

    Hours an be crazy

    5.0

    Mencap Support worker, March 2021

  • Best thing

    Home support in clients own home. Enabling independence.

    Worst thing

    Management dont support or appreciate

    3.4

    Mencap Support worker, March 2021

  • Best thing

    Supporting people

    Worst thing

    Hours and pay

    8.9

    Mencap Support worker, March 2021

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  • Best thing

    Some staff members making a difference to the lives of people i support

    Worst thing

    Some staff management

    1.7

    Mencap Support worker, February 2021

  • Best thing

    seeing someone i support achieve new things

    Worst thing

    unsocial hours

    6.6

    Mencap Support worker, February 2021

  • Best thing

    Helping people

    Worst thing

    The team i work with

    6.2

    Mencap Support worker, February 2021

  • Best thing

    The residents. And the variety.

    Worst thing

    Lack of staff. Poor pay. Poor management skills. Or no manager at all.

    1.7

    Mencap Support worker, January 2021

  • Best thing

    Making a difference to someone’s life

    Worst thing

    No teamwork
    Not treated fairly

    3.0

    Mencap Support worker, January 2021