Mencap
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DismissMencap is a charity. They support people with learning disabilities.
mencap.org.uk/get-involved/mencap-shopsMencap job reviews
Showing 62 reviews
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Best thing
The clients have so much personality, it’s nice to see them happy.
Worst thing
Sometimes clients can be violent towards staff.
Mencap Employee, February 2024
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Best thing
The tenants wages
Worst thing
Wages...communication and support from management. Lack of common sense in everyday living
Mencap Support worker, February 2024
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Best thing
Helping the people I support
Worst thing
All the computer work which I think is above my pay grade
Mencap Support worker, January 2024
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Best thing
Making a small impact on delivering for the lives of people with a learning disability
Worst thing
Incredibly poor team culture
Institutional mindsets from team members going unchallenged
Tolerance of poor standards of careMencap Support worker, September 2023
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Best thing
It’s rewarding
Worst thing
Long shifts, underpaid sleep ins, no useful on call at weekends so can get stuck at work if someone phones in sick, staffing issues
Mencap Support worker, September 2023
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Best thing
Seeing the kids smile
Worst thing
Getting injured by kids, watching them hurt themselves and watching them have seizures
Mencap Employee, July 2023
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Best thing
Supporting people with their daily lives
Worst thing
The actual company does not care about staff at all. They know they can easily replace you.
They also abuse the on call system in order to cover shifts that their lack of staffing leave open.They never listen to anything
They have created a digital recording system that is the most awful price of tech known to man
Mencap Support worker, June 2023
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Best thing
Loving my job. Was able to care fir my mum for 7 years due the change of job/ tole within care. My manager was amazing.
Worst thing
Nothing really
Mencap Support worker, June 2023
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Best thing
Supporting vulnerable people, and trying to make a difference.
Worst thing
Lack of support from social services, housing providers, poor wages, 24 hour shifts with no breaks, no regular staff team, people placed in inappropriate services, no support from police when crimes have occurred, no chance to progress, no access to studying although this was promised.
Mencap Support worker, May 2023
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Best thing
Making a difference to people we support
Worst thing
Pay...pressure to take on extra hours...not being supported when we have a complaint...
Mencap Support worker, April 2023
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Best thing
The colleagues I work with
Worst thing
The work load and lack of training
Mencap Admin assistant, March 2023
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Best thing
No working time either benifits or otherwise poor pay
Worst thing
Poor pay
Mencap Employee, February 2023
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Best thing
People we support
Training
FreedomWorst thing
Recruitment
Mencap Support worker, February 2023
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Best thing
Best thing about my job is the team I work with
Worst thing
I'll managed over worked under paid extra responsibilities given to us but get same rate of pay
Mencap Support worker, December 2022
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Best thing
Meeting new people, developing new skills
Worst thing
Underpaid and not supported enough by higher management
Mencap Support worker, December 2022
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Best thing
The people I support
Worst thing
Lack of enthusiasm from other staff
Mencap Support worker, October 2022
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Best thing
the bond with pws
Worst thing
pay, no breaks, not much management support and guidance, lack of staff.
Mencap Support worker, September 2022
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Best thing
Seeing others happy
Worst thing
How physically and me draining it is
Mencap Employee, September 2022
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Best thing
Going in to help the people I support to fulfill their needs to have a better life
Worst thing
No friends
Staff in groups and leaving you out
Staff don't speak to you
Talk behind your backMencap Support worker, September 2022
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Best thing
Making a difference to someone’s day
Worst thing
Unorganised, under valued, pressured and not given services you want.
Mencap Support worker, August 2022
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Best thing
The team that I work with and the service users
Worst thing
Managers do not u sweats d how hard it is dealing with service users on a daily
Mencap Support worker, June 2022
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Best thing
The clients
Worst thing
Bad pay
Bad training
Bad area manager
Harrasement that won't get delrMencap Support worker, May 2022
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Best thing
My co-workers are amazing
Worst thing
The company doesn’t care about employees, all managerial staff have never had experience in care so don’t understand what we have to go through day to day. Mencap make it hard to work out take home pay on purpose, claim to be a charity but pay their CEO hundreds of thousands while not paying staff the real living wage. Disgusting company, cover up literal crimes so they don’t have to fire managers.
Mencap Support worker, April 2022
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Best thing
Supporting people with learning difficulties
Worst thing
Poor pay and lack of communication
Mencap Support worker, April 2022
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Best thing
Working with the lovely tenents
Worst thing
Management put too much stress and pressure on you too many hrs no breaks no support
Mencap Support worker, March 2022
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Best thing
Seeing the people I support happy and enjoying their day.
Worst thing
When a person I support is upset and I don't understand why or what I can do. This upsets me we usually work it out.
Mencap Support worker, March 2022
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Best thing
Lovely residents.
Good pay.Worst thing
Unsafe place to work if residents are violent.
Awful management, they do not understand what we do at the bottom of the chain.
Non paid breaks.
No support from management.Mencap Support worker, February 2022
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Best thing
Helping people friendly colleagues
Worst thing
No support from management. Never praised for hard work. Poor pay
Mencap Support worker, February 2022
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Best thing
Help people
Worst thing
Pay bad for what u do and get call in on day off and holiday
Mencap Support worker, December 2021
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Best thing
Making the people I support happier
Worst thing
Totally disregarded by management
Mencap Support worker, October 2021
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Worst thing
Never knowing if you'll leave your shift on time
Mencap Support worker, September 2021
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Best thing
The people who we support
Worst thing
Shifts running over the time
Mencap Support worker, August 2021
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Best thing
The people who I look after
Worst thing
Management
Mencap Support worker, July 2021
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Best thing
Teamwork
Worst thing
Too little time to get things done.
Mencap Support worker, July 2021
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Best thing
The Clients
Worst thing
No time to eat, use the toilet, sit down to report write.
Mencap Support worker, July 2021
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Best thing
The people I support
Worst thing
Pay
Mencap Support worker, June 2021
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Best thing
The people we support,
Worst thing
Training and remote management
Mencap Support worker, June 2021
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Best thing
Very understanding and flexible management. Great coworkers and the residents are happy and want to be there
Worst thing
Sometimes the hours are long
Mencap Support worker, May 2021
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Best thing
The tennants
Worst thing
Not enough trained staff.
Mencap Support worker, April 2021
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Best thing
The tenants
ColleaguesWorst thing
Lack of staff
Poor payMencap Support worker, April 2021
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Best thing
people I Support and the team
Worst thing
lone working on nights, travelling there
Mencap Support worker, April 2021
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Best thing
Close to home
Part of a team
People I supportWorst thing
Working until 10pm
Unsocial hours
Changing rota shiftsMencap Support worker, April 2021
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Best thing
Helping peoples with their everyday
IfeWorst thing
Hours an be crazy
Mencap Support worker, March 2021
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Best thing
Home support in clients own home. Enabling independence.
Worst thing
Management dont support or appreciate
Mencap Support worker, March 2021
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Best thing
Supporting people
Worst thing
Hours and pay
Mencap Support worker, March 2021
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Best thing
Some staff members making a difference to the lives of people i support
Worst thing
Some staff management
Mencap Support worker, February 2021
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Best thing
seeing someone i support achieve new things
Worst thing
unsocial hours
Mencap Support worker, February 2021
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Best thing
Helping people
Worst thing
The team i work with
Mencap Support worker, February 2021
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Best thing
The residents. And the variety.
Worst thing
Lack of staff. Poor pay. Poor management skills. Or no manager at all.
Mencap Support worker, January 2021
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Best thing
Making a difference to someone’s life
Worst thing
No teamwork
Not treated fairlyMencap Support worker, January 2021