5.5

McDonald’s

Shift manager at McDonald’s

People in this role may also be known as bar, restaurant and kitchen supervisors or crew trainer.

377 workers in this role at McDonald’s have taken the survey.

How much does McDonald’s pay shift managers?

Shift manager at McDonald’s
£8.71–10.88
Typical range
£8.65–11.00

Shift manager employees at McDonald’s are typically paid £8.71–10.88 an hour, based on data from 377 employees.

Compare pay rates at McDonald’s

What is management like for shift manager employees at McDonald’s?

3,891 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do shift managers think McDonald’s head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 347 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do shift managers at McDonald’s feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    61% of people say they’re treated with respect by their managers

    Based on information from 340 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    I’ve met the greatest friends and some managers like to see you progress in different areas.

    Worst thing

    Inadequate training, some managers can be really rude and ignore your likes and dislikes in different areas and put you on your disliked areas more often.

    4.9

    Employee, October 2021

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What are the hours like for shift manager employees at McDonald’s?

3,891 people shared what they think about this job…

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Bad
  • Contracts don’t match the hours people work

    Do shift managers work the same number they are contracted for at McDonald’s?

    People work a lot more hours than they’re contracted for

    How we know this

    80% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 360 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Less than 4 weeks notice of shifts

    How much notice do shift managers get of their shift pattern at McDonald’s?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 58% report getting one week notice or less
    • 15% report getting two weeks notice
    • 6% report getting three weeks notice
    • 20% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 377 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to take sick leave

    How easy is it for shift managers to take sick leave at McDonald’s?

    Most people find it easy to take sick leave

    How we know this

    60% of people report that it’s easy to take time off if they are sick

    Based on information from 346 job reviews

  • Good choice of shifts

    Do shift managers at McDonald’s get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    59% report that their manager gives them enough choice over which shifts they work

    Based on information from 360 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do McDonald’s managers change shift managers shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    61% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 353 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Excellent
  • Easy to book holiday

    How easy is it for shift managers to book a holiday at McDonald’s?

    People find it easy to book holidays

    How we know this

    79% of people report it’s easy to book holidays

    Based on information from 356 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do shift managers at McDonald’s get proper breaks?

    People get proper breaks

    How we know this

    86% of people report that they get to take proper breaks

    Based on information from 364 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do shift managers at McDonald’s do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    75% of people report that they don’t do extra unpaid work

    Based on information from 364 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do shift managers at McDonald’s worry about hours?

    People don’t worry about getting enough hours

    How we know this

    75% of people report they don’t worry about getting enough hours

    Based on information from 369 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Hours worked around family commitments

    Worst thing

    Long hours

    5.8

    Employee, October 2021

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What is career progression like for shift managers at McDonald’s?

3,891 people shared what they think about this job…

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Good
  • Enough training

    Do shift managers get enough training when they start at McDonald’s?

    Most people get enough training when they start

    How we know this

    59% of people report they got enough training when they started working here

    Based on information from 363 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are shift managers given support to progress at McDonald’s?

    Most people are given support to progress here

    How we know this

    In the last year, 66% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 352 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from shift managers at McDonald’s

106 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Get to make people happy

    Worst thing

    Stressful

    3.5

    Employee, November 2021

  • Best thing

    Flexible hours, simple enough job, great staff

    Worst thing

    Management

    6.3

    Employee, October 2021

  • Best thing

    The people I work with

    Worst thing

    Inexperienced staff, shortage of staff

    3.0

    Employee, October 2021

  • Best thing

    The people (crew members)
    The hours are flexible
    Can swap shifts with others

    Worst thing

    Not being appreciated for the hard work you do.

    Knock you down before they appreciate you (say something bad that you are doing and then says something which you did well like 2 months ago, like why haven’t you told me when I did it)

    4.0

    Employee, September 2021

  • Best thing

    Free meal on break, discounted meals when you aren't working

    Worst thing

    Scheduling you only get the Schedule week by week and you get it 3 days before that next working week.

    4.2

    Employee, September 2021

  • Best thing

    The people I work with are the nicest people in the world

    Worst thing

    Customers who don't appreciate that sometimes you are doing the work of 4 people!

    6.7

    Employee, September 2021

  • Best thing

    Getting to meet new friends and learn a few things along the way.

    Worst thing

    It makes you feel guilty to call in sick either due to being harrassed by a manager over it or the fact that there's not enough people on the schedule (which isn't your fault)

    Sometimes the hours are life draining.

    Schedule (quite often) doesn't match up with sales estimate so we can be extremely busy with not enough people to cope, and as someone who supervises an area it's very hard to keep up because of this.

    5.0

    Employee, September 2021

  • Best thing

    The people I work with

    Worst thing

    People's perspective on the job

    4.4

    Employee, September 2021

  • Best thing

    The people I work with.

    Worst thing

    Customers.
    Late rotar.
    Inconsistent shift patterns
    Low staff numbers.

    5.2

    Employee, September 2021

  • Best thing

    Because there are so many staff working there you're bound to meet someone you like

    Worst thing

    There is no accountability for franchise stores and company stores. Franchises can manipulate you much more, and will do whatever they need to penny pinch (even amid a pandemic where they're breaking records every month)

    2.5

    Employee, August 2021

  • Best thing

    The people I work with

    Worst thing

    Changing shift patterns, understaffing, awful customers

    4.2

    Employee, August 2021

  • Best thing

    The people

    Worst thing

    Getting screamed at by customers

    6.3

    Employee, August 2021

  • Best thing

    Getting paid every 2 weeks

    1.5

    Employee, August 2021

  • Worst thing

    Incredibly stressful, no recognition from managers of hard work and the scheduling is terrible. The schedule is always up late with often less than a days notice of the week's Rota.

    2.9

    Employee, August 2021

  • Best thing

    The staff (not management) are great and freindly

    Worst thing

    Higher management. They can be unfair and have favourites which makes working there unfair at times.

    3.6

    Employee, August 2021

  • Best thing

    Flexibility

    Worst thing

    Stress, laziness, selective progression

    5.0

    Employee, July 2021

  • Best thing

    The hourly rate/other staff members you work with.

    Worst thing

    Lack of communication, sexisum from management, hours worked/scheduled, lack of breaks/time breaks are given and lack of air conditioning in warmer weather.

    4.4

    Employee, July 2021

  • Best thing

    Free lunch and friendly staff

    Worst thing

    Stress when it gets busy and having to stay late a lot

    6.3

    Employee, July 2021

  • Best thing

    Flexibility
    Team work

    Worst thing

    The stress

    6.2

    Employee, July 2021

  • Best thing

    The team

    Worst thing

    Hirearchys, rude customers, being understaffed, broken equipment, schedule being posted on Sunday night

    3.1

    Employee, July 2021

  • Best thing

    Customers

    Worst thing

    Equally treatment within staff

    5.5

    Employee, July 2021

  • Best thing

    People

    Worst thing

    Too much stress and understaffed

    5.2

    Employee, July 2021

  • Best thing

    Working with my team
    Flexible hours

    Worst thing

    Unprofessionalism from management
    Long, laboured shifts
    Disorganisation

    5.0

    Employee, July 2021

  • Best thing

    The staff are really nice and friendly and can have a laugh

    Worst thing

    The grease and the clean up

    6.8

    Employee, June 2021

  • Best thing

    New friends I have made , pay

    Worst thing

    Very stressful

    5.7

    Employee, June 2021

  • Best thing

    Some of the people are nice

    Worst thing

    Undertstaffed all the time, overworked, underpaid, only 11-13 hours between every shift, sleeping pattern changes from morning to night back to morning in just 8 days, very unhealthy place to work, mentally draining, salaried managers don’t care about mental health of staff and neither do the owners, horrific place to work full time but not bad part time

    3.0

    Employee, June 2021

  • Best thing

    The crew and friendsyou make, flexibility of shifts.

    Worst thing

    Customers, pay, upper management's lack of care, unrealistic target expectations

    6.0

    Employee, June 2021

  • Best thing

    Flexibility for students. The people.

    Worst thing

    Often understaffed. Under appreciated. Often mistreated by the customers

    5.2

    Employee, June 2021

  • Best thing

    Other people working there

    Worst thing

    The stress and and uncertainty of the hrs youll work or role be doing that day

    2.9

    Employee, June 2021

  • Best thing

    Crew that I work with

    Worst thing

    Managers don't care about crew

    1.0

    Employee, June 2021

  • Best thing

    When starting your job, the friends you can make have the potential to last a lifetime. However the higher up you progress the more difficult this becomes.

    Worst thing

    Long unsociable working hours. Going from one extreme to another within 1 day. High turnover and a constant demand for low labour costs make a lot of days stressful. Particularly as a shift manager.

    6.1

    Employee, June 2021

  • Best thing

    Flexible

    Worst thing

    Rude abuse customers. Not many staff

    4.8

    Employee, June 2021

  • Best thing

    The social side.

    Worst thing

    Targets are unachievable, stressful, shifts aren’t shared out fairly. Never enough staff and extremely hard work for the money I get paid.

    4.3

    Employee, May 2021

  • Best thing

    Most staff members and managers are lovely🥰 We get a range of discounts from supermarkets to clothes and food and the pay is great

    Worst thing

    Customers.

    5.2

    Employee, May 2021

  • Best thing

    pay, the people, fast paced environment, flexibility

    Worst thing

    stress of other peoples capabilities

    6.2

    Employee, May 2021

  • Best thing

    The interaction with your crew they are all so friendly

    Worst thing

    Dealing with customers

    7.6

    Employee, May 2021

  • Best thing

    Time goes fast, always something new, lots to learn, progression

    Worst thing

    The other managers, favouritism

    7.9

    Employee, May 2021

  • Best thing

    I work with some amazing people, they can make or break my shift

    Worst thing

    The people who make my shift a nightmare, the lack of management, the intolerance of managers, the lack of discipline, the disrespect, the fact that crew members get treated more like crew trainers and area leaders than actual crew trainers, the customers, the hours, the lack of appreciation

    2.7

    Employee, May 2021

  • Best thing

    Always gets hours

    Worst thing

    So much stress and no respect

    3.5

    Employee, April 2021

  • Best thing

    employees are good people and nice to have food on break

    Worst thing

    stressful, too many expectations and just always get thrown under the bus by other managers mostly salaried

    1.6

    Employee, April 2021

  • Best thing

    The team I work with are like a family it's very easy to make friends.

    Worst thing

    The customers can be very rude. The fast pace environment can lead to mistakes which customers then get quite angry about. It's a high stress environment

    6.0

    Employee, April 2021

  • Best thing

    people, free meals, can be fun and free private health care

    4.9

    Employee, April 2021

  • Best thing

    Some of my friends.
    Discounted meals.

    Worst thing

    The amount of respect you get from other colleagues, how stressful it can get and feeling left out

    6.1

    Employee, April 2021

  • Best thing

    no travel, can be fun

    Worst thing

    stupid unrealistic drive thru targets and other stupid targets and to much favourtism

    5.5

    Employee, April 2021

  • Best thing

    Good pay
    Helps you build life skills
    Good progression

    4.2

    Employee, April 2021

  • Best thing

    Flexibility and most of the staff and the customers.

    Worst thing

    Hospitality staff are not valued in reality, only on paper.

    3.7

    Customer Experience Leader, March 2021

  • Best thing

    The socialising with other crew members

    Worst thing

    The busyness and annoying customers and crew

    6.7

    Crew trainer, March 2021

  • Best thing

    Working with a great team with hours that's suit you

    Worst thing

    Fast paced environment that often can be overwhelming especially when under staffed

    7.5

    Crew trainer, March 2021

  • Best thing

    The people

    Worst thing

    Unpredictable shift pattern

    8.9

    Assistant manager, March 2021

  • Best thing

    The people I work with. I’ve met a class bunch of people who I always enjoy seeing and working with

    6.7

    Crew trainer, March 2021

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How McDonald’s ranks

McDonald’s ranks 5th to work for in bar, restaurant or kitchen supervisor employers

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