Why does McDonald’s get a rating of 5.8?

2,660 McDonald’s employees told us the following about their jobs.

2,660 employees told us the worst thing about this employer…

Find out what it is by joining Breakroom for free today.

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Bad
  • Breaks aren’t paid

    How we know this

    5% of people say they get paid breaks

    Based on information from 2,538 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are not paid enough to live on

    How we know this

    19% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 2,462 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t get sick pay

    How we know this

    11% of people say they would get paid if they were sick but scheduled to work

    Based on information from 2,331 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Less than 4 weeks notice of shifts

    How we know this

    • 72% report getting one week notice or less
    • 15% report getting two weeks notice
    • 4% report getting three weeks notice
    • 8% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 2,636 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Contracts don’t match the hours people work

    How we know this

    79% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 2,345 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Not great
  • People are paid below market rates

    How we know this

    45% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 2,252 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People feel stressed

    How we know this

    69% of people say they often feel stressed at work

    Based on information from 2,430 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Head office doesn’t understand the frontline

    How we know this

    36% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 2,183 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Enough training

    How we know this

    60% of people report they got enough training when they started working here

    Based on information from 2,473 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Well informed about head office

    How we know this

    56% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 2,257 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • People don’t worry about getting enough hours

    How we know this

    32% of people report they worry about getting enough hours

    Based on information from 2,522 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Opportunities to progress

    How we know this

    In the last year, 65% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 2,380 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Good choice of shifts

    How we know this

    65% report that their manager gives them enough choice over which shifts they work

    Based on information from 2,459 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People recommend their team

    How we know this

    65% of people report that they would recommend working with their immediate team to a friend

    Based on information from 2,632 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Managers are respectful

    How we know this

    75% of people say they’re treated with respect by their managers

    Based on information from 2,296 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good for parents

    How we know this

    74% of people who care for a child or other relative report this is a good place to work

    Based on information from 271 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • People enjoy their job

    How we know this

    51% of people who enjoy their job

    Based on information from 261 job reviews

  • No short notice shift changes

    How we know this

    26% of people say their manager changes their shifts at the last minute

    Based on information from 2,413 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Easy to change shifts

    How we know this

    61% of people report that it’s easy to change shifts if they need to

    Based on information from 2,004 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

Excellent
  • Good for students

    How we know this

    93% of students report this is a good place to work if you’re studying

    Based on information from 1,399 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • People get proper breaks

    How we know this

    89% of people report that they get to take proper breaks

    Based on information from 2,191 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Easy to take sick leave

    How we know this

    76% of people report that it’s easy to take time off if they are sick

    Based on information from 1,924 job reviews

  • Easy to book holiday

    How we know this

    86% of people report it’s easy to book holidays

    Based on information from 2,320 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • No unpaid extra work

    How we know this

    16% of people report that they do extra work that they don’t get paid for

    Based on information from 2,209 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

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About

McDonald’s is a fast food restaurant chain. They serve American-style fast food.

mcdonalds.com

How McDonald’s ranks

McDonald’s ranks 4th to work for in fast food restaurants

  1. 3 Moto
    6.0
  2. 4 McDonald’s
    5.8
  3. 5 Pizza Hut
    5.6

Pay ranges at McDonald’s

  1. £6.45–8.72 per hour

  2. £8.55–10.40 per hour

  3. £8.97–19.09 per hour

  4. £6.50–9.20 per hour

  5. £8.80–19.27 per hour

  6. £1.21–9.78 per hour

McDonald’s job reviews

  • Best thing

    Security. Once you've got the job, it's really difficult to lose it. Also, the company is so large and well established, you're not likely to ever be in a position where you might face redundancy, for example.
    Flexible rotas.
    They are good at honouring holidays, time off requests.

    Worst thing

    Working hours / shift patterns. Most stores are open 24/7 and this results in schedule patterns that are all over the place. You can do very long shifts, finish late then be scheduled in early the next day. Work overnight into a day off then are scheduled in early morning. Days off can regularly be split. Lots of weekend, Bank holiday, overnight working. You often feel like you're always working when everyone else is enjoying themselves. The shift pattern can be tiring. I feel tired all the time.
    Anti social behaviour from customers is a massive problem. The company do nothing to help this.
    Youth anti social behaviour is also a huge problem. There is a serious reluctance by the company to employ security. You are expected to manage this yourself.

    4.4

    Business manager, January 2021

    • Manages people
    • £34,400 per year, working a 40 hour week
    • 25 or older
  • Best thing

    Honestly, the stress of it all can be overbearing sometimes, however, though it's a really rewarding job that pushes you to become a better person, while constantly learning, with a most of the time amazing team. There are upsides and downsides to everything but it's really worth it in the end.

    Worst thing

    However though, really some of the worst things with the job are the people, you'll meet the best and the worst working here, the pettiness from customers and stupidity of crew can be frustrating at times.

    6.1

    Crew member, February 2021

    • £6.50 per hour
    • Under 18 years old

Jobs by location

  1. 12 job openings

  2. 5 job openings

  3. 4 job openings

  4. 3 job openings

  5. 3 job openings

  6. 3 job openings

  7. 3 job openings

  8. 2 job openings

  9. 2 job openings

  10. 2 job openings

  11. 2 job openings

  12. 2 job openings

  13. 2 job openings

  14. 1 job opening

  15. 1 job opening

  16. 1 job opening

Handy to know

How much notice do people get of their shifts?

72% report getting one week notice or less
15% report getting two weeks notice
4% report getting three weeks notice
8% report getting four weeks notice or more
1% report having a fixed rota

Based on 2,636 employees

What contracts are people on?

64% report having zero hours contracts
5% report having low hours contracts (less than 16 hours)
25% report having part time contracts (16-35 hours)
7% report having full time contracts (more than 35 hours)

Based on 2,500 employees

How are people paid?

By the hour 95% of people report they get paid by the hour

Based on 2,660 employees

How does your employer compare?

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