Marks & Spencer

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Marks & Spencer is a retailer. They sell clothing, homeware and food.

marksandspencer.com

Marks & Spencer job reviews

Showing 417 reviews

  • Best thing

    Great people to work with

    Worst thing

    Certain Team Managers

    7.6

    Marks & Spencer Employee, July 2022

  • Best thing

    My co workers

    Worst thing

    The amount of pressure they put on us because of bring understaffed

    2.8

    Marks & Spencer Employee, July 2022

  • Best thing

    Not a Difficult Job
    Working for a company with a great reputation and high standards
    Good pay for young workers
    Mostly enjoyable environment

    Worst thing

    Customers
    Unexpected shifts
    Staff management (can be short staffed at times)

    9.2

    Marks & Spencer Employee, July 2022

  • Best thing

    The people in my department, staff discount

    Worst thing

    5am start

    8.8

    Marks & Spencer Employee, July 2022

  • Best thing

    - colleagues
    - couple of the managers are great

    Worst thing

    - all the other managers

    6.4

    Marks & Spencer Employee, July 2022

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  • Best thing

    Nice employees, not difficult

    Worst thing

    Impossible to book holiday off and constantly being nagged by managers on busy working days

    3.0

    Marks & Spencer Employee, July 2022

  • Best thing

    the people i work with

    Worst thing

    mangers

    2.4

    Marks & Spencer Employee, July 2022

  • Best thing

    People

    Worst thing

    Stress from extra load

    5.0

    Marks & Spencer Employee, July 2022

  • Best thing

    Can be rewarding depending on the department you work in

    Worst thing

    Long hours with lots of stressful and strenuous work

    7.8

    Marks & Spencer Employee, June 2022

  • Best thing

    People I work with

    Worst thing

    Unsociable hours
    Low pay
    Progression only if your face fits/ it's who you know not what you know

    1.5

    Marks & Spencer Employee, June 2022

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  • Best thing

    Some good friendships formed and good pay

    2.8

    Marks & Spencer Employee, June 2022

  • Best thing

    Some people are really lovely. There's a "family" feel. Starbucks on site.

    Worst thing

    There's too much focus on targets. People forced onto workstreams/teams they're not comfortable on. Not much in place to support advisors with stress/anxiety despite barking corporate wellbeing all the time.

    7.0

    Marks & Spencer Employee, June 2022

  • Best thing

    - Management are great
    - Nice benefits
    - Friendly Team

    Worst thing

    - Stressful when busy

    9.5

    Marks & Spencer Employee, May 2022

  • Worst thing

    The staff have attitude and managers refuse to come in to learn hospitality.

    7.0

    Marks & Spencer Employee, May 2022

  • Worst thing

    No respect from the manager
    Bullying atmosphere
    Not challenge
    Unfriendly environment
    Too many managers

    1.3

    Marks & Spencer Employee, May 2022

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  • Best thing

    my co-workers

    Worst thing

    the pay, the hours, the restrictive setting with shifts

    4.1

    Marks & Spencer Employee, May 2022

  • Best thing

    The people I work with

    Worst thing

    Managers changing stuff without asking you

    1.1

    Marks & Spencer Employee, May 2022

  • Best thing

    Pay, the actual work is easy but its alot

    Worst thing

    management, holidays, calling in sick

    2.1

    Marks & Spencer Employee, May 2022

  • Best thing

    It's not the job that's good It's the people you work with

    Worst thing

    The early starts & late finishes & the fact we don't get paid for our break like a lot of other companies do

    4.6

    Marks & Spencer Employee, May 2022

  • Best thing

    Relaxed enviroment
    Great store manager

    Worst thing

    Low salary
    Not paid sick for first 6 months

    3.7

    Marks & Spencer Employee, May 2022

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  • Best thing

    Customer and company friends

    Worst thing

    Management

    1.8

    Marks & Spencer Employee, May 2022

  • Best thing

    Job and finish

    Worst thing

    It's heavy

    2.1

    Marks & Spencer Employee, April 2022

  • Best thing

    Colleagues, staff discount, free bread fruit and pastries on break

    Worst thing

    Stressful, customers are particularly difficult, insufficient stock

    6.6

    Marks & Spencer Employee, April 2022

  • Best thing

    Nice customers

    Worst thing

    Having to put 19 items a min through the till.
    Customers can not keep up. Getting customers to keep filling in servays.

    4.2

    Marks & Spencer Employee, April 2022

  • Best thing

    Colleagues

    Worst thing

    Not enough time or staff to do job. Always left alone to do work.

    2.0

    Marks & Spencer Employee, March 2022

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  • Best thing

    An stable job, 20% off M&S brands, pay best on high street.

    Worst thing

    No work life balance but that depends where you work or shift pattern. 4am starts or late finishes 9pm

    2.4

    Marks & Spencer Employee, March 2022

  • Best thing

    Making customers happy
    Collegues- supportive of each other

    8.9

    Marks & Spencer Employee, March 2022

  • Best thing

    The people, there is always something happening which keeps things interesting.

    1.3

    Marks & Spencer Employee, March 2022

  • Best thing

    Pay compared to competitors for students

    Worst thing

    Some customers

    8.0

    Marks & Spencer Employee, March 2022

  • Worst thing

    Always being turned down for progression

    3.5

    Marks & Spencer Employee, March 2022

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  • Best thing

    Good team work

    Worst thing

    Not enough time or staff to get tasks done

    8.9

    Marks & Spencer Employee, March 2022

  • Best thing

    The people you work with 9/10 are amazing and make the job! My manager is amazing and without him it would be so much harder

    Worst thing

    Lack of training lack of care towards staff

    3.7

    Marks & Spencer Employee, March 2022

  • Best thing

    Used to be a great place to work.

    Worst thing

    Not enough staff, rude customers

    7.8

    Marks & Spencer Employee, March 2022

  • Best thing

    The remarkable colleagues I work with

    Worst thing

    Very low staffing levels

    3.5

    Marks & Spencer Employee, March 2022

  • Best thing

    Discount

    Worst thing

    Managers treat staff like dogs

    1.7

    Marks & Spencer Employee, March 2022

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  • Best thing

    20% Discount, Low Interest Loans, Shares

    Worst thing

    Certain management.

    4.2

    Marks & Spencer Employee, February 2022

  • Best thing

    Great team of hard workers

    Worst thing

    Rude customers

    10

    Marks & Spencer Employee, February 2022

  • Best thing

    The people I work with

    4.2

    Marks & Spencer Employee, February 2022

  • Best thing

    The friendly colleagues

    Worst thing

    Staff who think they are managers

    6.8

    Marks & Spencer Employee, February 2022

  • Best thing

    The people you work with

    Worst thing

    Lack for staff and too many people think there in charge

    3.0

    Marks & Spencer Employee, February 2022

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  • Best thing

    the pay

    Worst thing

    how tiring it can be

    7.3

    Marks & Spencer Employee, February 2022

  • Best thing

    The staff and the hours

    Worst thing

    Head office don’t know what happens behind closed doors

    9.1

    Marks & Spencer Employee, February 2022

  • Best thing

    It’s a good learning experience

    Worst thing

    Customers are a little uptight

    9.2

    Marks & Spencer Employee, February 2022

  • Best thing

    Good perks with the job

    Worst thing

    Managers and employers not always understanding how we feel at work and we have other commitments

    7.6

    Marks & Spencer Employee, February 2022

  • Best thing

    The Colleagues I work with

    Worst thing

    the Managers, except my own one

    3.9

    Marks & Spencer Employee, February 2022

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  • Worst thing

    Management. They are absolutely disgusting, treating staff unfairly, dont do their jobs properly
    just give orders and stand around or go on their phones or hide in the back. Or go to 'meetings' and eat and drink alcohol. Not professional at all. Customers are absolutely horrible and rude. If you have a family don't work here as they don't care you have children.

    6.0

    Marks & Spencer Employee, February 2022

  • Best thing

    Colleagues feel more like family
    Good pay
    Opportunity to progress if you ask

    Worst thing

    Hard work
    Rely on a select few people and others get away with doing nothing
    Management don't listen or act on your concerns

    7.3

    Marks & Spencer Employee, February 2022

  • Best thing

    Good Pay
    Kind atmosphere

    Worst thing

    High expectations
    Often heavy work load
    Managers can be unreasonable

    8.8

    Marks & Spencer Employee, February 2022

  • Best thing

    Making friends with colleagues and the managers.

    8.9

    Marks & Spencer Employee, February 2022

  • Best thing

    Staff & Management are all helpful
    Staff Discount is really good, you get 50% off M&S products in store and online
    You get access to multiple other benefits

    9.8

    Marks & Spencer Employee, February 2022