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Marks & Spencer

marksandspencer.com

Breakroom Rating based on 317 job reviews

6.1/10
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Breakroom Ratings are a fair and objective measure of how good an employer is.

Instead of giving us a personal opinion of their workplace, everyone on Breakroom answers the same set of questions about their job.

This means we can measure what jobs are really like at an employer, and you can trust the Breakroom Rating to find out where’s best to work.

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Marks & Spencer job reviews

Find out what Marks & Spencer jobs are really like…

317 Marks & Spencer employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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Jobs

  • 5.8/10

    Section co

    • Manages people
    • £9.99 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Hard to take holidays
    3. Haven’t had any opportunities to progress

    Best thing

    Reliable work

    Worst thing

    Pay and workload

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    August 2020
  • 6.1/10

    Section manager

    • Manages people
    • £11.57 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Not working lots of extra hours
    3. No paid breaks

    Best thing

    Team

    Worst thing

    Added responsibility expected

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    August 2020
  • 7.4/10

    Section manager

    • Manages people
    • £11.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Proper sick pay
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Colleagues

    Worst thing

    People Management process takes too long and not having sufficient time.

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    August 2020
  • 8.3/10

    Section co

    • Manages people
    • £9.99 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Four weeks notice of their shifts
    3. Managers change their shifts at short notice

    Best thing

    The people

    Worst thing

    Job security

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    August 2020
  • 6.5/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. No unpaid extra work
    2. Safe workplace
    3. Managers change their shifts at short notice
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    August 2020
  • 7.2/10

    A&a

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Proper sick pay
    3. Haven’t had any opportunities to progress
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    August 2020
  • 3.1/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Doesn’t recommend their team
    3. Haven’t had any opportunities to progress

    Best thing

    The pay and discount

    Worst thing

    on feet all the time.

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    August 2020
  • 5.9/10

    A&a

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not treated with respect
    3. No paid breaks

    Worst thing

    Too many managers and not enough general staff

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    August 2020
  • 4.7/10

    Section manager

    • Manages people
    • £15.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. No paid breaks
    3. Three weeks notice of their shifts
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    August 2020
  • 7.0/10

    Sales assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    The people

    Worst thing

    Constant changes

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    August 2020
  • 8.7/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Not stressed
    3. No paid breaks

    Best thing

    team work

    Worst thing

    unsocial hours

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    August 2020
  • 7.6/10

    Section manager

    • Manages people
    • £9.99 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Easy to change shifts
    3. Managers change their shifts at short notice

    Best thing

    meeting people, staff discount and perks

    Worst thing

    early morning and late nights, working every other weekend

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    August 2020
  • 5.5/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Not enough training
    3. One week notice of their shifts
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    July 2020
  • 6.3/10

    Assistant

    • £8.95 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Treated with respect
    2. Good for people with caring responsiblities
    3. Minimum sick pay
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    July 2020
  • 6.1/10

    Customer assistant

    • £9.00 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Easy to take holidays
    3. No paid breaks
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    July 2020
  • 2.9/10

    Ca

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Doesn’t recommend their team
    2. Haven’t had any opportunities to progress
    3. Not enough training
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    July 2020
  • 4.2/10

    Customer advisor

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Hard to take holidays
    3. Doesn’t recommend their team

    Best thing

    Colleagues

    Worst thing

    Management

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    July 2020
  • 3.3/10

    Section co-ordinater

    • £9.99 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. No paid breaks
    3. Doesn’t recommend their team

    Best thing

    People

    Worst thing

    Lack of respect support and training

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    July 2020
  • 10.0/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Proper sick pay
    3. Easy to take holidays

    Best thing

    At this difficult time. I'm proud to stay as an essential worker feeding the nation.

    Worst thing

    At times can feel pressured and that I can't perform well enough to deliver.

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    July 2020
  • 6.1/10

    Section coordinator

    • Manages people
    • £10.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Proper sick pay
    3. Managers change their shifts at short notice

    Best thing

    Colleagues, constantly busy, away from front of house

    Worst thing

    Hours, customers atm, hygiene

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    July 2020
  • 5.8/10

    Stock control

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Employer doesn’t understand what’s happening on the ground
    3. Minimum sick pay
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    July 2020
  • 3.6/10

    Assistant

    • Manages people
    • £11.00 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Treated with respect
    2. Doesn’t recommend their team
    3. Hard to change shifts
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    July 2020
  • 9.4/10

    Customer advisor

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Get proper breaks
    3. Proper sick pay
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    July 2020
  • 7.8/10

    Section manager

    • Manages people
    • £11.56 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Get proper breaks
    3. No paid breaks

    Best thing

    People I work with

    Worst thing

    Gender pay gap

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    July 2020
  • 4.0/10

    Assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Employer doesn’t understand what’s happening on the ground
    3. Not treated with respect
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    July 2020
  • 4.2/10

    Section co ordinator

    • Manages people
    • £9.99 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. No paid breaks

    Worst thing

    No one listens.
    Lack of support from some managers

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    July 2020
  • 6.8/10

    Manager

    • Manages people
    • £17.45 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Treated with respect
    3. No paid breaks
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    July 2020
  • 7.4/10

    Packer

    • £11.39 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Recommends their team
    3. Haven’t had any opportunities to progress

    Best thing

    It's easy and stress free

    Worst thing

    Travel

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    July 2020
  • 4.2/10

    Sales advisor

    • Manages people
    • £9.91 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Unsafe workplace
    3. Two weeks notice of their shifts
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    July 2020
  • 6.4/10

    Cctv operator/ customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Not working lots of extra hours
    3. Not enough training

    Best thing

    Working with hard working colleagues addressing criminal activity

    Worst thing

    Lack of support

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    July 2020
  • 8.2/10

    Assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Enough training
    3. Doesn’t recommend their team

    Best thing

    Friends

    Worst thing

    Customers

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    June 2020
  • 6.4/10

    Customer assistant

    • £10.20 per hour
    • Under 18 years old
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Good for students
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    the people

    Worst thing

    understaffed

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    June 2020
  • 7.6/10

    Sales assistant

    • £9.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Managers don’t change their shifts at short notice
    3. Hard to take holidays
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    June 2020
  • 7.6/10

    Section manager

    • Manages people
    • £23,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
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    June 2020
  • 6.6/10

    Manager

    • Manages people
    • £11.40 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Not working lots of extra hours
    3. Not treated with respect

    Best thing

    People

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    June 2020
  • 5.8/10

    Customer assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Employer doesn’t understand what’s happening on the ground
    3. Unsafe workplace

    Best thing

    20% discount

    Worst thing

    Not enough staff

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    June 2020
  • 7.8/10

    Customer assistant

    • £10.70 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Safe workplace
    3. Haven’t had any opportunities to progress
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    June 2020
  • 6.6/10

    Customer assistant

    • £9.40 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Easy to change shifts
    3. Doesn’t recommend their team

    Best thing

    Hours and discount

    Worst thing

    Standing

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    June 2020
  • 6.6/10

    Manager

    • Manages people
    • £13.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Have had opportunities to progress
    3. Stressed

    Best thing

    Flexibility

    Worst thing

    Expectation

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    June 2020
  • 7.2/10

    Beauty advisor

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Safe workplace
    3. Stressed

    Best thing

    Friendly colleagues helping customers feel good

    Worst thing

    Working late shifts

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    June 2020
  • 7.4/10

    Operations advisor

    • £9.50 per hour
    • 25 or older

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. Three weeks notice of their shifts

    Best thing

    Teamwork

    Worst thing

    Not enough staff

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    May 2020
  • 8.2/10

    Manager

    • Manages people
    • £43,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Proper sick pay
    3. Stressed
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    May 2020
  • 8.1/10

    Operations section coordinator

    • Manages people
    • £10.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Not working lots of extra hours
    3. Two weeks notice of their shifts
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    May 2020
  • 6.6/10

    Customer assistant

    • £9.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Treated with respect
    3. Managers change their shifts at short notice

    Best thing

    The staff

    Worst thing

    Keep changing there minds

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    May 2020
  • 7.2/10

    Warehouse operator

    • £11.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Not working lots of extra hours
    3. Minimum sick pay

    Best thing

    Colleagues

    Worst thing

    Manager attitude

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    May 2020
  • 5.5/10

    Section manager

    • Manages people
    • £11.49 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Haven’t had any opportunities to progress
    3. Doesn’t recommend their team
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    May 2020
  • 5.5/10

    Sales assistant

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. No paid breaks
    3. Two weeks notice of their shifts
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    April 2020
  • 8.7/10

    Customer assistant

    • £10.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Not working lots of extra hours
    3. Employer doesn’t understand what’s happening on the ground
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    April 2020
  • 8.2/10

    Store assistant

    • £8.50 per hour
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Enough training
    2. Four weeks notice of their shifts
    3. No paid breaks

    Best thing

    Meeting people

    Worst thing

    Rude customers

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    April 2020
  • 4.5/10

    Driver

    • £8.71 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Less than a week’s notice of their shifts
    3. Don’t get proper breaks
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    April 2020