MandM Direct

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MandM Direct is a discount online clothes retailer.

mandmdirect.com

Based on responses from 12 employees at MandM Direct.

Pay

    Good
  • Most people don’t do unpaid extra work

    Do workers at MandM Direct do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    91% of people report that they don’t do extra unpaid work.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and May 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Okay
  • Only some people get paid breaks

    Do workers at MandM Direct get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    42% of people say they don’t get paid breaks.

    Based on data from 12 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people are paid a living wage

    Do MandM Direct pay a living wage?

    Some people are not paid a living wage.

    How we know this

    42% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 12 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get sick pay

    Do MandM Direct pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    64% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at MandM Direct?

    Most people find it easy to book holiday.

    How we know this

    90% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at MandM Direct?

    Most people find it easy to take sick leave.

    How we know this

    90% of people report that it’s easy to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between April 2020 and June 2022.

  • Good
  • Most people don’t worry about their hours

    Do workers at MandM Direct worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    91% of people report they don’t worry about getting enough hours.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Workplace

    Good
  • Most people get proper breaks

    Do people at MandM Direct get proper breaks?

    Most people get proper breaks.

    How we know this

    100% of people report that they get to take proper breaks.

    Based on data from 12 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Good
  • Most people feel treated with respect

    Do people at MandM Direct feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    82% of people say they’re treated with respect by their managers.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Some people are stressed

    Is it stressful to work at MandM Direct?

    Some people feel stressed here.

    How we know this

    42% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at MandM Direct recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    45% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how MandM Direct is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    45% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between April 2020 and June 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How MandM Direct ranks

MandM Direct ranks joint 17th to work for out of fashion retailers.

  1. 15= ASOS
    7.0
  2. 17= MandM Direct
    6.9
  3. 17= Vans
    6.9

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 3 July 2022.

MandM Direct job reviews

  • Best thing

    independent work

    Worst thing

    low pay especially for the work n hastle you’re doin

    7.1

    MandM Direct Employee, December 2021

  • Best thing

    The pay, the people

    Worst thing

    Boring and repetitive work, policies are unfair

    8.4

    MandM Direct Employee, May 2022

Handy to know

What contracts are people on?

20% report having zero hours contracts.
20% report having part time contracts. (16-35 hours)
60% report having full time contracts. (more than 35 hours)

Based on 10 MandM Direct employees

How are people paid?

By the hour 92% of people report they get paid by the hour.

Based on 12 MandM Direct employees