Lush

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Lush is a retailer. They sell handmade bath and body care products.

uk.lush.com

Lush job reviews

Showing 38 reviews

  • Best thing

    Flexible shifts and staff discount

    Worst thing

    Management doesn't care about people, just profits

    4.2

    Lush Stock assistant, March 2024

  • Best thing

    I loved working on shop floor as well as doing spa tours and sit downs with customers and being able to take home free products which are in the staff box upstairs.

    Worst thing

    Manager doesn't understand empathy, Supervisors horrible towards staff who are trying to do their job. The Christmas rush

    4.6

    Lush Employee, March 2024

  • Best thing

    Teams, relocation, support,

    Worst thing

    Pay, bonus scheme, senior leadership

    8.6

    Lush Store manager, February 2024

  • Best thing

    Customers, consultations

    Worst thing

    Management, poor communication

    3.0

    Lush Sales assistant, January 2024

  • Best thing

    Customer interaction deep consultations

    Worst thing

    High pressure on being happy constantly. Cannot have a bad day. Very mentally draining job keeping up to staff standards. Management isn’t good

    6.8

    Lush Sales assistant, January 2024

  • Best thing

    Excellent team, stunning ethics and belief's, tons of training and help, respectful and all round inclusive.

    Worst thing

    Money

    8.7

    Lush Supervisor, December 2023

  • Best thing

    Kind supervisors and team and the benefits such as discounts etc.

    Worst thing

    The job is physically tiring as it requires a lot of lifiting

    8.2

    Lush Stock assistant, December 2023

  • Best thing

    Easy to start with

    Worst thing

    Very hard Work

    3.2

    Lush Production operative, September 2023

  • Best thing

    The benefits, some of the team

    Worst thing

    Management, low respect, disability discrimination,

    1.1

    Lush Floor staff, September 2023

  • Best thing

    Discount is good and you get to try the products

    Worst thing

    You only get a bonus if you meet your target. You can get a free eye test and no other benefits for free

    8.8

    Lush Sales assistant, August 2023

  • Best thing

    Discount and smelling good

    Worst thing

    Bully store manager

    5.0

    Lush Supervisor, August 2023

  • Best thing

    Ethics of the company

    Worst thing

    Skilled people are not paid enough

    8.3

    Lush Employee, July 2023

  • Best thing

    Paid birthdays and 50% discount.
    Low workload and high pay with the average shift being 6 hours.

    Worst thing

    Our break room is so small, it’s a glorified stockroom which means breaks often get interrupted and there’s nowhere to really go on break if someone else is in there because of a lack of space.

    9.2

    Lush Sales assistant, July 2023

  • Best thing

    Freedom and ability to be flexible

    Worst thing

    Internal politics and lack of clarity

    8.0

    Lush Employee, July 2023

  • Best thing

    Pay and staff percs eg. Free bees

    Worst thing

    Store manager caused a lot of tension
    Bitchiness
    Often being left alone on the shop floor during busy periods
    The till system is confusing

    1.6

    Lush Sales assistant, May 2023

  • Best thing

    The people

    Worst thing

    Sometimes difficult customers but the great ones make them worth it

    10

    Lush Sales assistant, April 2023

  • Best thing

    The people I work with

    Worst thing

    Manager

    8.6

    Lush Supervisor, January 2023

  • Best thing

    50%of

    Worst thing

    people are not respected we start to be treated like numbers

    8.2

    Lush Factory worker, December 2022

  • Best thing

    Discount, allowance, room to progress, safe place to work

    Worst thing

    Rather you not come in at all than have an off day

    9.7

    Lush Sales assistant, October 2022

  • Best thing

    staff discount

    Worst thing

    unhygienic. management rude. no HR who independently provide advice.

    6.0

    Lush Sales assistant, September 2022

  • Best thing

    Freebies

    Worst thing

    rude Customer and managers that are too sticky to numbers

    7.6

    Lush Sales assistant, August 2022

  • Best thing

    Staff Discount
    Team is amazing to work with

    Worst thing

    Not much in terms of progression within the company.

    9.5

    Lush Sales assistant, August 2022

  • Best thing

    I particularly enjoy to give a tailored experience for each kind of customer

    Worst thing

    Too much standing.. my legs and feet hurt all the time

    9.9

    Lush Supervisor, August 2022

  • Best thing

    Working with great people selling lovely products to lovely people

    Worst thing

    Standing for long periods. Working bank holidays

    9.5

    Lush Supervisor, July 2022

  • Best thing

    discounts

    Worst thing

    spoken to so rudely, organisation

    6.4

    Lush Production operative, July 2022

  • Worst thing

    The pay is really insufficient considering all the hidden tasks we need to take on. We also are expected to act as a crèche for parents kids and therapists for people to emotionally unload on.

    We don't get paid extra for doing kids parties.

    7.0

    Lush Retail assistant, July 2022

  • Best thing

    Fun and rewarding

    Worst thing

    Lots of pressure to act a certain way, and consequences if you dont

    5.0

    Lush Sales assistant, June 2022

  • Best thing

    Everyone is flexible and willing to accommodate for my needs.

    Worst thing

    Rude customers that don’t understand my job role and the company ethos

    9.6

    Lush Retail assistant, June 2022

  • Best thing

    Everyone is lovely!

    Worst thing

    Sometimes customers are rude. Thats it.

    10

    Lush Sales assistant, May 2022

  • Best thing

    I enjoy it and like sell great products

    Worst thing

    Not enough hours atm.

    7.3

    Lush Supervisor, March 2022

  • Best thing

    The staff discount

    Worst thing

    Having to work extra hours to meet targets

    3.2

    Lush Employee, February 2022

  • Best thing

    You get to talk to people learn a lot about the company

    Worst thing

    You’ve got to know your products within your company

    9.5

    Lush Employee, December 2021

  • Best thing

    The smells, staff discount

    Worst thing

    Annoying customers

    9.6

    Lush Sales assistant, December 2021

  • Best thing

    Demonstrating products, enjoying the fragrance and colours, sharing great product ethics

    Worst thing

    Sales targets, dealing with rude customers,

    9.8

    Lush Sales assistant, June 2021

  • Best thing

    Discount

    Worst thing

    The pressure to know all the product details but management never allow proper time to learn this. They say we don’t have to train in our own time but we really do.

    2.8

    Lush Supervisor, March 2021

  • Best thing

    Products and staff actually care about you

    9.3

    Lush Sales assistant, November 2020

  • Best thing

    The friendly colleagues and enjoyment of work. And early finishes (4pm)

    9.7

    Lush Pickerpacker, November 2020

  • Best thing

    Discount
    Fun atmosphere
    Free things

    Worst thing

    Pressure to harass customers
    Constant fear of developmental feedback

    5.5

    Lush Sales assistant, February 2020