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Lloyds Bank job reviews

Showing 16 reviews from:

  • Worst thing

    Being told I have to change my day off from a Monday to midweek day despite being on an old contract where I have fixed day off.

    1.9

    Employee, April 2021

    • Β£19,900 per year, working a 30 hour week
    • 55–64 years old
  • Best thing

    Decent salary, flexibility, good holidays, private healthcare

    Worst thing

    Lack of organisation

    7.6

    Senior Consultant, April 2021

    • Β£24,500 per year, working a 35 hour week
    • 34–44 years old
  • Best thing

    Social

    Worst thing

    Management and ridiculous targets

    3.3

    Employee, April 2021

    • Β£18,500 per year, working a 37 hour week
    • 25–34 years old
  • Best thing

    the people I work with

    Worst thing

    the way customers speak to us/treat us

    7.9

    Technical support, March 2021

    • Β£22,000 per year, working a 35 hour week
    • 25 or older
  • Best thing

    Working from home

    Worst thing

    Being abused by customers

    8.9

    Customer assistant, February 2021

    • Β£10.50 per hour
    • 25 or older
  • Best thing

    Interesting diverse types of work. Decent rewards

    Worst thing

    Management

    5.5

    Employee, January 2021

    • Β£29,000 per year, working a 35 hour week
    • 25 or older
  • Best thing

    4 day working week

    Worst thing

    Treated like a number sometimes

    8.4

    Customer service manager, January 2021

    • Β£25,000 per year, working a 35 hour week
    • 25 or older
  • Best thing

    The people I work with, my team are great and we look after one another

    Worst thing

    Not always leaving on time and feeling pressure to get things done

    7.0

    Customer service assistant, January 2021

    • Β£18,200 per year, working a 35 hour week
    • 21–24 years old
  • Best thing

    Helping people

    Worst thing

    Calls queue ing

    8.7

    Bereavement customer services, December 2020

    • Β£19,000 per year, working a 30 hour week
    • 25 or older
  • Best thing

    My team

    Worst thing

    Members of the public

    10.0

    Call centre agent, November 2020

    • Β£10.00 per hour
    • 25 or older
  • Best thing

    Good overall

    Worst thing

    Stress and stress

    7.8

    Customer consultant, November 2020

    • Β£18,500 per year, working a 35 hour week
    • 21–24 years old
  • Best thing

    Meeting new people

    Worst thing

    No career progression

    6.3

    Banking Consultant, October 2020

    • Β£20,000 per year, working a 35 hour week
    • 25 or older
  • Best thing

    My teammates

    Worst thing

    Inflexible with changes to working hours

    6.5

    Customer service advisor, September 2020

    • Β£10,500 per year, working a 18 hour week
    • 25 or older
  • Best thing

    Good pay

    Worst thing

    No paid breaks
    Repetitive work
    Not many options to change role

    8.6

    Call centre, August 2020

    • Β£19,500 per year, working a 35 hour week
    • 21–24 years old
  • Best thing

    It’s a job.

    Worst thing

    Everything is listened to.

    4.9

    Call handler, July 2020

    • Β£11,500 per year, working a 24 hour week
    • 21–24 years old
  • Best thing

    Working conditions

    Worst thing

    Training not very good sometimes

    8.9

    Customer service administrator, February 2020

    • Β£12.34 per hour
    • 45–54 years old