Lloyds Bank
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DismissLloyds Bank is a bank. They provide personal and business financial services.
lloydsbank.comWhat's the average pay for a customer service assistant at Lloyds Bank?
The average pay for a customer advisor at Lloyds Bank is between £17.7k and £30.0k per year.
The top paying employers for customer service assistants are Transport for London, Avanti West Coast and Transport for Wales.
Last updated 24 February 2025
What is the Real Living Wage?
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
| Location | Real Living Wage |
|---|---|
| London | £13.85 |
| Rest of the UK | £12.60 |
What is the legal minimum wage?
The minimum wage is the legal minimum you must be paid per hour.
| Age group | Legal minimum wage |
|---|---|
| 21 or older | £11.44 |
| 18-20 | £8.60 |
| Under 18 | £6.40 |
| Apprentices | £6.40 |
More about pay at Lloyds Bank
Who pays customer service assistants the most?
- Transport for London Pay £20.4k-42.1k per year
- Avanti West Coast Pay £14.34-17.51 per hour
- Transport for Wales Pay £10.23-17.35 per hour
- Natwest Group Pay £22.4k-31.0k per year
- Lloyds Bank Pay £17.7k-30.0k per year
- Barclays Pay £23.4k-31.3k per year
- DHL Pay £10.35-15.30 per hour
- Bet365 Pay £11.41-15.95 per hour
- HSBC Pay £22.7k-27.8k per year
- Legal & General Pay £17.6k-29.2k per year
What are customer service assistants saying about pay at Lloyds Bank?
-
Best thing
Work environment, fixed working hours
Worst thing
No overtime pay just toil time and no permanent positions even after 6 months of contract just keeps on extending contract
Customer service at Lloyds Bank, September 2023
-
Best thing
Pay is good for my age. Depending on the customer it can be rewarding.
Worst thing
Some customers can be very difficult especially with the col right now, some can get quite threatening as well
Customer advisor at Lloyds Bank, August 2023
-
Best thing
Teamwork, help when you need and want it, understanding and caring colleagues
Worst thing
Senior leadership often make blunders and pay is not as good as it could be
Customer service assistant at Lloyds Bank, June 2023
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Best thing
Helping people in need
Worst thing
Pay
Customer service assistant at Lloyds Bank, February 2023
-
Best thing
Pay benefits aand culture
Worst thing
Extremely stressful and repetitive
Customer advisor at Lloyds Bank, December 2021