Lidl

Unclaimed profile

Uh oh. Lidl hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

Lidl is a supermarket chain. They have stores in the UK, USA and Europe.

lidl.co.uk

Lidl job reviews

Showing 307 reviews

  • Best thing

    The job itself is pretty simple

    Worst thing

    The customers and the unrealistic expectations of management at times

    6.6

    Lidl Customer assistant, March 2024

  • Best thing

    The team, discount and benefits.

    Worst thing

    Can be hard work. Head office don't understand the stores

    5.5

    Lidl Shift manager, March 2024

  • Best thing

    Leaving

    Worst thing

    Management who have no clue what they're doing, lack of training, non of the managers care about the store, appearance and staff.

    1.7

    Lidl Customer assistant, March 2024

  • Best thing

    Pay above minimum wage, three weeks of rotas up, good team bond most of the time

    Worst thing

    Very long hours, heavy workload, hard to leave on time, toxic management from some managers, some area managers and some office managers. RDC and area managers have no idea what it's like to do the job and set very unrealistic expectations. Bare minimum training, very hard to progress or learn a new skill in the store, expected to be available from 5am-11pm and during the night sometimes.

    3.4

    Lidl Customer assistant, February 2024

  • Best thing

    Pay

    Worst thing

    Long hours short breaks

    6.0

    Lidl Customer assistant, February 2024

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Centre of town, easy bus

    5.5

    Lidl Employee, February 2024

  • Best thing

    The pay is quite good and the job itself it brainless just routine you don’t have to think

    Worst thing

    Never enough staff, horrid management, insensitive towards those who are ill. They make u feel guilty for phoning in and try to manipulate u to stay, they over work u to point where you are doing 60 hours on a 20 hour contract. They rely on customer assistance to train newbies instead of actual trainers. And allow shift managers to be disrespectful and rude to other staff. Customer service it hard with the public but when your own work team seems to be against you too, honestly makes me dread going in, were only human every single person cannot be expected to bump out 6-7 ft pallets with in 25 minutes its insane

    1.9

    Lidl Customer assistant, January 2024

  • Best thing

    Contracted pay when working less hours; decent holiday pay; rota given in advance; above minimum wage

    Worst thing

    Lack of understanding from some upper management as they haven't worked customer service; having too many tasks to do at the same time (working two or three roles at once); difficulty changing shifts on shorter notice as rota can be up to 4 weeks in advance; broken equipment doesn't get fixed making the job far more difficult; not enough staff on shift; very high expectations with little time to execute to the standard demanded; lack of training

    4.6

    Lidl Customer assistant, January 2024

  • Best thing

    Plenty of things to do. Can progress in the business. Not easy to get bored.

    Worst thing

    Strict targets to hit. Lots to do and don’t feel like the pay is reflective of this.

    4.6

    Lidl Deputy store manager, January 2024

  • Best thing

    talking to different people, sometimes variety about what you get to do and also have structure

    2.8

    Lidl Customer assistant, January 2024

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Constantly on the move if you like physical work.
    Good rate of pay. Yearly reviews.

    Worst thing

    Stressful during crunch periods
    Company doesn’t employ enough staff
    Store doesn’t have security

    5.0

    Lidl Shift manager, January 2024

  • Worst thing

    Lack of employee training. No clear communication between upper management and general staff. Expectations often set too high

    4.5

    Lidl Warehouse operative, January 2024

  • Best thing

    Good team mates

    Worst thing

    Dealing with customers while dealing with annoyances of running a store. Often understaffed, lots of stock to put out, never gets easier, never finish early.

    3.9

    Lidl Customer assistant, December 2023

  • Best thing

    The people I work with are amazing, the job is rewarding, the money is great & the work can be enjoyable.

    Worst thing

    Very busy, can be under a lot of stress, customers can be quite rude & the work is tiring

    7.1

    Lidl Customer assistant, December 2023

  • Best thing

    The people I’ve met whilst working and the pay isn’t bad.

    Worst thing

    Being under pressure the entire shift, with little time to breathe. Lack of care or understanding from the management team. Even when it feels like you’re moving at 50mph and doing a good job, you get criticised.

    4.6

    Lidl Customer assistant, December 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    the collegues

    Worst thing

    the work pace

    8.6

    Lidl Customer assistant, November 2023

  • Best thing

    The work is enjoyable

    Worst thing

    Some people

    4.2

    Lidl Duty manager, November 2023

  • Best thing

    Hours

    Worst thing

    Pay scale. working conditions. Unfair expectations. Day staff work less then night staff.

    4.6

    Lidl Warehouse operative, November 2023

  • Best thing

    Easy shift

    Worst thing

    Gets me to do all the hard stuff

    6.9

    Lidl Customer assistant, November 2023

  • Best thing

    The people I work with

    Worst thing

    Not enough staff

    8.4

    Lidl Warehouse operative, November 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Easy to get extra shifts

    Worst thing

    Management sometimes and stupid rota’s

    6.4

    Lidl Customer assistant, November 2023

  • Best thing

    The other employees

    Worst thing

    The environment

    1.3

    Lidl Shift manager, October 2023

  • Best thing

    Pay

    Worst thing

    Everything else. Management pick their favourites and make ur life hell if u aren’t one. So boring mentally and physically draining. Start at 6 am and don’t get a break untill 1 in afternoon. Long pointless shifts.

    1.5

    Lidl Customer assistant, October 2023

  • Best thing

    Pay

    Worst thing

    Timing and under staffed

    9.1

    Lidl Deputy manager, October 2023

  • Best thing

    I get paid for the hrs I work at least

    Worst thing

    They scheduled extra even if it's too much

    1.9

    Lidl Customer assistant, October 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Some of the team
    Convinience

    Worst thing

    Office politics
    Toxic behaviour
    Lack of room to progress

    7.1

    Lidl Officer, September 2023

  • Best thing

    Management acknowledging when you've done a good job.

    Worst thing

    Awkward customers, shoplifters. So much to do in a short space of time sometimes. Large workloads.

    3.7

    Lidl Customer assistant, September 2023

  • Best thing

    Other than clocking out to leave, the unsociable hour pay is good. Our salary is good but, not for the work expected of us.

    Worst thing

    The pressure to maintain high standards. Expectation for all round capabilities in store. Long shifts with only 20 minutes break. No staff discount. Sick days being stigmatized. Taking time off being frownded upon. Constant shift changes

    2.5

    Lidl Customer assistant, August 2023

  • Best thing

    Staff is very nice and most people get along.

    Worst thing

    Work load and exceptions from higher up.

    4.2

    Lidl Shift manager, August 2023

  • Best thing

    Other customers assistants are nice

    Worst thing

    Management and customers

    2.8

    Lidl Customer assistant, August 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    It’s the same tasks but everyday is different

    Worst thing

    Long shifts with short breaks

    7.0

    Lidl Customer assistant, August 2023

  • Best thing

    Nothing

    Worst thing

    Bullying and not get paid properly

    1.7

    Lidl Customer assistant, July 2023

  • Best thing

    Dealing with lovely customers.

    Worst thing

    Dealing with incompetent management and rude customers. Plus the shoplifters.

    5.0

    Lidl Customer assistant, July 2023

  • Best thing

    NA

    Worst thing

    Unsocial hours, people going sick, not enough staff for the workload

    3.0

    Lidl Shift manager, July 2023

  • Best thing

    The discount card

    Worst thing

    The shifts are too early in the morning and sometimes you work overtime with no notice.

    7.0

    Lidl Sales assistant, July 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Pay me benefits
    Career progression
    No day is the same

    Worst thing

    Runs on minimal hours and staff members
    Not enough time to do what you need to
    Stressful
    Upper management just come and rip the stores apart
    Everything is negative

    7.0

    Lidl Deputy store manager, July 2023

  • Best thing

    Pay

    Worst thing

    Stress and high expectations.

    6.2

    Lidl Area manager, July 2023

  • Best thing

    Pay

    Worst thing

    Long hours
    Extreme work load and pressure from upper management to stay on to achieve targets

    2.0

    Lidl Employee, June 2023

  • Best thing

    Break time

    Worst thing

    Staying late
    Same shift patterns
    Customer altacations
    Bumping heads with shift managers

    4.1

    Lidl Customer assistant, June 2023

  • Best thing

    High hourly wage

    Worst thing

    Disrespectful management in places
    Head office have no clue

    1.8

    Lidl Customer assistant, June 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The colleagues was amazing

    Worst thing

    Management

    3.4

    Lidl Cleaner, June 2023

  • Best thing

    i love the people, they are all so down to earth and fun. ive made so many friends thanks to lidl. i love getting to talk with new people daily. the pay is also really good with many opportunities to work your way up in your career.

    Worst thing

    i notice that time goes by quite slowly which can be quite draining and unless i am are sat on till all day my legs and back ache constantly. its also a very repetitive job, everyday is almost the same.

    9.4

    Lidl Customer assistant, June 2023

  • Best thing

    Pay is good, management are nice and job security is there if you work for it

    Worst thing

    Other colleagues constantly pressuring you to go faster, physical workload was illness inducing for me and still not good enough. Initial training was rushed through and half of it not done at all, just signed off. No variety in the days, just break your body in the morning then till once open or self checkout which is very isolating. Staff barely talk to each other and are not really very welcoming. Zero concept of positive reinforcement within the store but as others have said extremely quick to critique.

    6.0

    Lidl Sales assistant, May 2023

  • Best thing

    The pay (when you actually get it)

    Worst thing

    Management are a joke, been written off for stress several times

    1.4

    Lidl Shift manager, May 2023

  • Best thing

    Honestly couldn’t think of any good I get from this job.

    Worst thing

    The manager is horrible. Your interrogated if you want time off. And your bullied because your new and not fast enough yet.

    2.3

    Lidl Customer assistant, May 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Meet customers and the work environment is friendly

    Worst thing

    The equipment

    3.7

    Lidl Customer assistant, April 2023

  • Best thing

    My team. I’ve worked in other stores and I’ve never worked with a group of people so genuinely caring and helpful. Working on the shop floor is also nice when left to get on with the job

    Worst thing

    We are expected to be completely flexible and available 7 days a week. I am often rung up and asked to come in and cover a 10 hour shift with an hours notice, or will have my hours changed with no notice. The constant pressure of being in a customer facing role. I guess I have a good customer service voice because I am always put to work on self service. We only do 10 hour shifts, so that is 10 hours walking in the same square area. These 10 hour shifts also only reward us with a single half an hour break. Higher management (store and area manager) has a complete disconnect from their expectations of us as a store to what we can realistically achieve when it is busy. Because when we literally have a queue snaking the aisles of course my time management is the problem and not having to work around customers to stock the selves.

    5.0

    Lidl Store assistant, April 2023

  • Best thing

    The other warehouse operatives in the same position as you

    Worst thing

    The management

    2.8

    Lidl Warehouse operative, April 2023

  • Best thing

    The people I work with

    Worst thing

    Poor management

    3.7

    Lidl Forklift truck driver, April 2023

  • Best thing

    The best part of the job is the people all the staff are really nice and if you have any issues they help no matter what.

    Worst thing

    Worste part of the job for me is the 20 minute break as I have been used to getting an hour for 8 or more hours work were every 6 hours you work in Lidl you get a 20 minute break

    9.7

    Lidl Sales assistant, April 2023