Ladbrokes Coral

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Ladbrokes Coral is a gambling and betting company.

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Ladbrokes Coral job reviews

Showing 90 reviews

  • Best thing

    Relaxed environment for most of the day

    Worst thing

    Can get dangerous with barred customers and poor reflection of pay

    3.2

    Ladbrokes Coral Customer service manager, January 2024

  • Best thing

    Handing out winnings to customers

    Worst thing

    Putting up with customers

    8.6

    Ladbrokes Coral Employee, December 2023

  • Best thing

    The customers, the banter and the love perks

    Worst thing

    Late shifts, single manning, office politics

    2.6

    Ladbrokes Coral Customer service manager, November 2023

  • Best thing

    Customers

    Worst thing

    Long and unsociable shifts, pay is quite low, minimum wage

    6.6

    Ladbrokes Coral Customer service manager (csm), September 2023

  • Best thing

    Getting paid to do nothing

    Worst thing

    The job

    5.5

    Ladbrokes Coral Customer service manager, September 2023

  • Best thing

    Communication with all kind of people, easy schedule, easy holiday book, discount almost all retail stores

    Worst thing

    Productivity becomes declined

    8.6

    Ladbrokes Coral Customer service manager, August 2023

  • Best thing

    Co workers, the job is related to money and I’m a maths person, football and sports in general are things I’m passionate anojt

    Worst thing

    Customers, old rude and disrespectful,

    9.9

    Ladbrokes Coral Employee, July 2023

  • Best thing

    Easy days are easy, it’s not an active job and most days are fine

    Worst thing

    You can get assaulted verbally, you’ll have to deal with a lot of problematic customers

    5.0

    Ladbrokes Coral Customer service manager, June 2023

  • Best thing

    Great Team! At least I have a chair to seat on. Flexible

    Worst thing

    No career growth

    9.0

    Ladbrokes Coral Employee, March 2023

  • Best thing

    The hourly rate is not bad. If you need time off for appointments they are quite accommodating. You can work local from where you live. Not much travelling. When you get a good manager it’s a nice place to work.

    Worst thing

    Working till 930 at night sometimes on your own. Working a Sunday till 8pm.

    2.1

    Ladbrokes Coral Assistant manager, February 2023

  • Best thing

    Pay

    Worst thing

    Incompetent staff
    Rubbish management

    2.6

    Ladbrokes Coral Employee, January 2023

  • Best thing

    Less physical labor
    Easily manageable rotas
    Decent pay

    Worst thing

    Horrible customers

    Often violent incidents or risk of situations escalating

    Mentally taxing

    Lack of support from the team

    6.0

    Ladbrokes Coral Customer service manager, January 2023

  • Best thing

    Working with nice people and nice customers

    Worst thing

    It can get very boring and quiet at times

    9.7

    Ladbrokes Coral Customer service manager, December 2022

  • Best thing

    Its easy, its really easy. I find myself on my phone a fair amount when theres nothing else to do. the oay is really good for a job that isnt that taxing on the body

    Worst thing

    The stress that comes from problems with machines and bets. Aswell as customers thinking they have a right to things

    7.3

    Ladbrokes Coral Employee, December 2022

  • Best thing

    Its not a physical job

    Worst thing

    Handling customers

    2.5

    Ladbrokes Coral Employee, December 2022

  • Best thing

    You get to interact with people

    Worst thing

    Sometime you can get really bored as no customer is in the shop

    9.4

    Ladbrokes Coral Customer service manager, November 2022

  • Best thing

    Some of my colleagues

    Worst thing

    Late nights and verbal abuse from customers

    6.0

    Ladbrokes Coral Customer service manager, November 2022

  • Best thing

    The only good thing about the job is getting to know the customers, most of whom are lovely.

    Worst thing

    The recent pay rise didn’t meet inflation, all shops are very unsafe as some places are open till 10 at night with no security guard in rough areas. The higher management has all previously worked inshop but have forgotten how it is to work in shops and don’t provide suitable support.
    Overtime pay is just the flat rate, so gets taxed away (eg payslip showed 56 hours of overtime in the month was 560 quid, but due to tax I got only 270 on top of my basic hours)

    2.8

    Ladbrokes Coral Customer service manager, October 2022

  • Best thing

    the customer interaction

    Worst thing

    the management

    3.5

    Ladbrokes Coral Customer service manager, September 2022

  • Best thing

    The relationships you build with the customers and the decent pay for my age.

    Worst thing

    Sometimes, as you’re working with gambling, you get very aggressive and violent people. But there is a tonne of support and processes in place to help and protect you.

    9.9

    Ladbrokes Coral Customer service assistant, September 2022

  • Best thing

    The social elements and understanding of betting/ safer gambling

    Worst thing

    The risk of violence. Fraud. Not enough support for mental health.

    2.8

    Ladbrokes Coral Duty manager, August 2022

  • Best thing

    Social aspect, sports all day

    Worst thing

    Unsociable hours, rude customers, terrible pay

    5.5

    Ladbrokes Coral Employee, August 2022

  • Best thing

    Sport

    Worst thing

    Hours, shifts, pay , some customers , area management

    2.8

    Ladbrokes Coral Customer service manager, August 2022

  • Best thing

    The staff and customers

    Worst thing

    Late opening times when it’s quiet

    4.5

    Ladbrokes Coral Employee, August 2022

  • Worst thing

    Very quiet sometimes go hours without seeing a customer

    4.9

    Ladbrokes Coral Customer service assistant, August 2022

  • Best thing

    Good banter with customers

    Worst thing

    The pay

    6.0

    Ladbrokes Coral Customer service manager, August 2022

  • Best thing

    Tips, bonuses and customers

    Worst thing

    Rude customers, over worked, not enough recognition

    5.5

    Ladbrokes Coral Employee, August 2022

  • Best thing

    Flexible, good pay, friendly environment

    Worst thing

    Late shifts, short breaks, long weeks

    4.6

    Ladbrokes Coral Employee, August 2022

  • Best thing

    The customers and atmosphere.

    Worst thing

    No care for our safety and no understanding from people above us of the daily running of the shop

    3.7

    Ladbrokes Coral Employee, August 2022

  • Best thing

    Relatively easy job, I feel supported, enough hours, guaranteed tea break, good holidays, decent wage

    Worst thing

    Heavily based on targets that aren't under our control

    7.3

    Ladbrokes Coral Customer service manager, July 2022

  • Best thing

    The customers are definitely the key point.

    Worst thing

    Underpaid for handling a shop alone for 5+ hours

    6.4

    Ladbrokes Coral Customer service manager, June 2022

  • Best thing

    Staff/customers

    Worst thing

    The hourly rate compared to responsibly
    Certain manager giving more to staff because they hired there family
    Staff back stabbing
    Getting verbally abused sometimes
    The stress compared to other jobs on same pay

    2.0

    Ladbrokes Coral Employee, June 2022

  • Best thing

    The regular customers in my base shop are lovely

    Worst thing

    Could get robbed at any time and fraudsters & criminals coming into the shop

    1.5

    Ladbrokes Coral Customer service manager, May 2022

  • Worst thing

    Left alone a lot. Too much responsibility for the wages.

    2.6

    Ladbrokes Coral Customer service manager, April 2022

  • Best thing

    The pay is very good going up to £10 an hour come April. 6 weeks paid holiday. Good sick pay, reasonably flexible shifts.

    Worst thing

    As with most big companies the higher up people become, and those in charge of the overall running have little to know idea what really happens on the shop floor.

    9.4

    Ladbrokes Coral Customer service manager, March 2022

  • Best thing

    Easy work and normally good atmosphere with regulars and colleagues

    Worst thing

    Area manager don’t understand how the day to day operation are and set goals that are unrealistic

    8.4

    Ladbrokes Coral Employee, February 2022

  • Best thing

    Flexibility

    Worst thing

    Pressure to hit targets

    7.3

    Ladbrokes Coral Employee, February 2022

  • Best thing

    Some of the people you work with and some of the customers

    Worst thing

    The managing style in the shop

    1.1

    Ladbrokes Coral Customer service manager, January 2022

  • Best thing

    Dealing with the public

    Worst thing

    Different shifts each week no set pattern

    2.1

    Ladbrokes Coral Assistant manager, November 2021

  • Best thing

    Job security

    Worst thing

    Abusive customers
    Low pay
    Long hours

    2.0

    Ladbrokes Coral Customer service manager, August 2021

  • Best thing

    Customers can be friendly

    Worst thing

    Getting told to go to different shops at the last minute

    1.3

    Ladbrokes Coral Assistant manager, July 2021

  • Best thing

    Customers

    Worst thing

    Highly stressful at times

    4.7

    Ladbrokes Coral Customer service, June 2021

  • Best thing

    Sat down no running around

    Worst thing

    Stress late finish long shifts

    3.4

    Ladbrokes Coral Employee, June 2021

  • Best thing

    1h Break although not paid.

    Worst thing

    Angry clients, robberies, unhappy customers, SALARY. SALARY and SALARY....

    1.2

    Ladbrokes Coral Employee, June 2021

  • Best thing

    Easy job
    Live racing

    Worst thing

    Favouritism
    Single manning
    Almost everything

    1.3

    Ladbrokes Coral Employee, June 2021

  • Best thing

    People i work with

    Worst thing

    Pay, long hours, working alone for long hours, very stressful at times

    2.6

    Ladbrokes Coral CSA, May 2021

  • Best thing

    Customers are awesome and sometimes we get tips

    Worst thing

    Breaks can be hit and miss
    It can be difficult to request time off

    7.8

    Ladbrokes Coral Employee, May 2021

  • Best thing

    Relaxed and not overly stressful.

    Worst thing

    Can be quite slow and boring.

    8.2

    Ladbrokes Coral Customer Service Manager, May 2021

  • Best thing

    Meeting new people every day

    Worst thing

    Irregular shift patterns

    2.8

    Ladbrokes Coral Customer service manager, March 2021

  • Best thing

    Colleagues, majority of customers are lovely, drink tea n coffee all day whilst chatting about sport

    Worst thing

    Not all customers are polite

    8.0

    Ladbrokes Coral Customer service manager, March 2021