Kwik Fit

Kwik Fit is a car servicing and repair company. They specialise in tyres, brakes and MOT testing.

kwik-fit.com
5.1

Based on responses from 32 employees at Kwik Fit.

Bad
  • Head office doesn’t understand the frontline

    Do people think Kwik Fit head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 26 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Breaks aren’t paid

    Do workers at Kwik Fit get paid breaks?

    No. People don’t get paid breaks

    How we know this

    90% of people say they don’t get paid breaks

    Based on information from 31 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get sick pay

    Do Kwik Fit pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    86% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 28 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Not easy to change shifts

    How easy is it for Kwik Fit workers to change shifts?

    Most people find it hard to change shifts

    How we know this

    67% of people report that it’s hard to change shifts if they need to

    Based on information from 15 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Not easy to take sick leave

    How easy is it to take sick leave at Kwik Fit?

    Most people find it hard to take sick leave

    How we know this

    60% of people report that it’s hard to take time off if they are sick

    Based on information from 25 job reviews

  • Hard to choose shifts

    Do Kwik Fit workers get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    63% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 16 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People feel stressed

    Is it stressful to work at Kwik Fit?

    Most people feel stressed here

    How we know this

    68% of people say they often feel stressed at work

    Based on information from 31 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid below market rates

    Do Kwik Fit pay market rates?

    Most people are not paid market rates

    How we know this

    55% of people are paid below the typical pay for the type of work they do

    Based on information from 11 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t get proper breaks

    Do people at Kwik Fit get proper breaks?

    Most people don’t get proper breaks

    How we know this

    75% of people report that they don’t get to take proper breaks

    Based on information from 28 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do people at Kwik Fit recommend working with their team?

    Only some people recommend working with their team

    How we know this

    63% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 32 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • People do unpaid extra work

    Do workers at Kwik Fit do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    67% of people report that they do extra work that they don’t get paid for

    Based on information from 12 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Uninformed about head office

    Do workers feel well informed about how Kwik Fit is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    61% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 31 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Easy to book holiday

    How easy is it to book a holiday at Kwik Fit?

    Most people find it easy to book holidays

    How we know this

    57% of people report it’s easy to book holidays

    Based on information from 30 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People enjoy their job

    Do people at Kwik Fit enjoy their jobs?

    Most people enjoy their job

    How we know this

    50% of people report they enjoy their job

    Based on information from 14 job reviews

  • Enough training

    Do people get enough training when they start at Kwik Fit?

    Most people get enough training when they start

    How we know this

    71% of people report they got enough training when they started working here

    Based on information from 31 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People are paid enough to live on

    Do Kwik Fit pay enough to live on?

    Most people are paid enough to live on

    How we know this

    55% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 29 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Opportunities to progress

    Are people given support to progress at Kwik Fit?

    Most people are given support to progress here

    How we know this

    In the last year, 64% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 28 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • 4+ weeks notice of shifts

    How much notice do people get of their shift pattern at Kwik Fit?

    Most people get 4 weeks notice of when they’re working

    How we know this

    • 25% of people with changing schedules report getting one week notice or less
    • 8% of people with changing schedules report getting two weeks notice
    • 17% of people with changing schedules report getting three weeks notice
    • 50% of people with changing schedules report getting four weeks notice or more

    Based on information from 12 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Managers are respectful

    Do people at Kwik Fit feel treated with respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    57% of people say they’re treated with respect by their managers

    Based on information from 30 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Excellent
  • No short notice shift changes

    Do Kwik Fit managers change shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    79% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 14 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do workers at Kwik Fit worry about hours?

    People don’t worry about getting enough hours

    How we know this

    100% of people report they don’t worry about getting enough hours

    Based on information from 10 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Kwik Fit job reviews

  • Best thing

    Hours worked only 39
    Great pay compared to the rest of the industry.
    The latest tools and equipment.
    Very understanding and friendly staff.
    No two days are the same.
    You feel vital to the team and they will do anything to help.
    Mangers often have a catch up once a month to see how you are doing and give you guidance to perform better and exceed.

    Worst thing

    Can be hard to get the job often long waiting but is worth it.

    10

    Kwik Fit Employee, December 2021

  • Best thing

    Generally most things to be fair. I don’t hate going to work or anything like that. It just can be stressful at times.

    Worst thing

    No lunch breaks for management. HR have been contacted but don’t really care. I’m pretty sure this is illegal. The pay split between a manager and mot tester is only a couple of grand but they get lunch breaks, guaranteed 2 days off a week, get paid over time, finish early everyday…….

    4.8

    Kwik Fit Employee, October 2021

Jobs by location

  1. 3 job openings

  2. 1 job opening

  3. 1 job opening

  4. 1 job opening

  5. 1 job opening

Handy to know

How much notice do people get of their shifts?

25% of people with changing schedules report getting one week notice or less
8% of people with changing schedules report getting two weeks notice
17% of people with changing schedules report getting three weeks notice
50% of people with changing schedules report getting four weeks notice or more

Based on 12 Kwik Fit employees

What contracts are people on?

Full time 92% report having full time contracts (more than 35 hours)

Based on 13 Kwik Fit employees

How are people paid?

41%
by the hour
59%
an annual salary

Based on 32 Kwik Fit employees

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