4.7

KFC

Team leader at KFC

People in this role may also be known as bar, restaurant and kitchen supervisors or shift manager.

23 workers in this role at KFC have taken the survey.

How much does KFC pay team leaders?

Team leader at KFC
£6.23–9.59
Typical range
£8.65–11.00

Team leader employees at KFC are typically paid £6.23–9.59 an hour, based on data from 23 employees.

Compare pay rates at KFC

What is management like for team leader employees at KFC?

412 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do team leaders think KFC head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 22 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do team leaders at KFC feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    63% of people say they’re treated with respect by their managers

    Based on information from 19 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Everyone has a nice character, and does work well as a team. Free meals and drinks also are nice. The new manager is more understanding than my previous one.

    Worst thing

    Breaks can be set very early, just after an hour of working. It can also be stressful at times, especially as I didn’t get enough training.

    4.8

    Employee, July 2021

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What are the hours like for team leader employees at KFC?

412 people shared what they think about this job…

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Bad
  • Shifts get changed at short notice

    Do KFC managers change team leaders shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    86% of people say their manager changes their shifts at the last minute

    Based on information from 22 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Less than 4 weeks notice of shifts

    How much notice do team leaders get of their shift pattern at KFC?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 23 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do team leaders work the same number they are contracted for at KFC?

    Only some people work the same number of hours they’re contracted for

    How we know this

    73% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 22 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for team leaders to take sick leave at KFC?

    Most people find it hard to take sick leave

    How we know this

    65% of people report that it’s hard to take time off if they are sick

    Based on information from 20 job reviews

  • People don’t get proper breaks

    Do team leaders at KFC get proper breaks?

    Most people don’t get proper breaks

    How we know this

    59% of people report that they don’t get to take proper breaks

    Based on information from 22 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Good
  • Easy to book holiday

    How easy is it for team leaders to book a holiday at KFC?

    Most people find it easy to book holidays

    How we know this

    55% of people report it’s easy to book holidays

    Based on information from 20 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do team leaders at KFC get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    57% report that their manager gives them enough choice over which shifts they work

    Based on information from 23 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do team leaders at KFC do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    52% of people report that they don’t do extra unpaid work

    Based on information from 21 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do team leaders at KFC worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    64% of people report they don’t worry about getting enough hours

    Based on information from 22 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Free food
    Flexible hours

    Worst thing

    Long hours
    Managers are rude if you arent part of their cliques
    Stressful

    4.4

    Employee, November 2021

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What is career progression like for team leaders at KFC?

412 people shared what they think about this job…

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Good
  • Enough training

    Do team leaders get enough training when they start at KFC?

    Most people get enough training when they start

    How we know this

    65% of people report they got enough training when they started working here

    Based on information from 20 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are team leaders given support to progress at KFC?

    Most people are given support to progress here

    How we know this

    In the last year, 68% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 22 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from team leaders at KFC

4 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Some of the people I work with

    2.5

    Employee, November 2021

  • Best thing

    Staff discount
    Free meals on break

    Worst thing

    Sometimes hard to get time off
    In emergencies can be hard to get off Shift

    5.8

    Employee, June 2021

  • Best thing

    It's constant so shifts tend to go by quickly

    Worst thing

    There's little to no team spirit
    A few people are left to pick up the slack/cover shifts resulting in 12-18 hour shifts in some ways.
    Payroll is a joke
    Were given the bare minimum of everything to be legal

    4.9

    Employee, May 2021

  • Best thing

    Good banter

    Worst thing

    When everything is all over the place

    5.0

    Employee, April 2021

Latest vacancies for team leaders at KFC

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How KFC ranks

KFC ranks 14th to work for in bar, restaurant or kitchen supervisor employers

  1. 9= Mitchells & Butlers
    4.9
  2. 9= Stonegate Pubs
    4.9
  3. 14 KFC
    4.7