Why does KFC get a rating of 4.7?

309 employees at KFC told us the following about their jobs.

309 employees told us the worst thing about this employer…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Bad
  • Head office doesn’t understand the frontline

    Do people think KFC head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    22% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 268 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People are not paid enough to live on

    Does KFC pay enough to live on?

    People are not paid enough to live on

    How we know this

    9% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 281 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at KFC?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 86% report getting one week notice or less
    • 11% report getting two weeks notice
    • 1% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 2% report having a fixed rota

    Based on information from 308 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People feel stressed

    Is it stressful to work at KFC?

    People feel stressed here

    How we know this

    79% of people say they often feel stressed at work

    Based on information from 286 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    Do workers at KFC get paid breaks?

    No. People don’t get paid breaks

    How we know this

    8% of people say they get paid breaks

    Based on information from 295 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get sick pay

    Does KFC pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    5% of people say they would get paid if they were sick but scheduled to work

    Based on information from 258 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • People don’t recommend their team

    Do people at KFC recommend working with their team?

    Only some people recommend working with their team

    How we know this

    46% of people report that they would recommend working with their immediate team to a friend

    Based on information from 306 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Uninformed about head office

    Do workers feel well informed about how KFC is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    46% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 270 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • Contracts don’t match the hours people work

    Do people work the same number they are contracted for at KFC?

    Only some people work the same number of hours they’re contracted for

    How we know this

    73% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 262 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • People are paid below market rates

    Does KFC pay market rates?

    Most people are not paid market rates

    How we know this

    26% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 277 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t enjoy their job

    Most people don’t enjoy their job

    How we know this

    38% of people who enjoy their job

    Based on information from 78 job reviews

  • Shifts get changed at short notice

    Do KFC managers change shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    59% of people say their manager changes their shifts at the last minute

    Based on information from 281 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Good choice of shifts

    Do KFC workers get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    61% report that their manager gives them enough choice over which shifts they work

    Based on information from 291 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do workers at KFC do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    38% of people report that they do extra work that they don’t get paid for

    Based on information from 254 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do workers at KFC worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    38% of people report they worry about getting enough hours

    Based on information from 294 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Managers are respectful

    Do people at KFC feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    67% of people say they’re treated with respect by their managers

    Based on information from 260 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Enough training

    Do people get enough training when they start at KFC?

    Most people get enough training when they start

    How we know this

    52% of people report they got enough training when they started working here

    Based on information from 282 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Easy to take sick leave

    How easy is it to take sick leave at KFC?

    Most people find it easy to take sick leave

    How we know this

    55% of people report that it’s easy to take time off if they are sick

    Based on information from 219 job reviews

  • Good for parents

    Is working at KFC good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    57% of people who care for a child or other relative report this is a good place to work

    Based on information from 28 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Opportunities to progress

    Are people given support to progress at KFC?

    Most people are given support to progress here

    How we know this

    In the last year, 55% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 276 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Easy to book holiday

    How easy is it to book a holiday at KFC?

    Most people find it easy to book holidays

    How we know this

    60% of people report it’s easy to book holidays

    Based on information from 243 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do people at KFC get proper breaks?

    Most people get proper breaks

    How we know this

    70% of people report that they get to take proper breaks

    Based on information from 247 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Easy to change shifts

    How easy is it for KFC workers to change shifts?

    Most people find it easy to change shifts

    How we know this

    50% of people report that it’s easy to change shifts if they need to

    Based on information from 218 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

Excellent
  • Good for students

    Is a KFC job good for students?

    Students say this is a good place to work if you’re studying

    How we know this

    81% of students report this is a good place to work if you’re studying

    Based on information from 139 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

About

KFC is a fast food restaurant chain. They serve American-style fast food, specialising in fried chicken.

kfc.co.uk

Thinking of working at KFC?

Join Breakroom to unlock insights about KFC and thousands of other employers.

Join Breakroom

How KFC ranks

KFC ranks joint 12th to work for in fast food restaurants

  1. 12= Cooplands
    4.7
  2. 12= KFC
    4.7
  3. 14 Taco Bell
    4.4

Pay ranges at KFC

  1. £4.55–8.72 per hour

  2. £6.49–9.02 per hour

  3. £5.51–9.53 per hour

  4. £9.62–13.14 per hour

KFC job reviews

  • Best thing

    Everyone has a nice character, and does work well as a team. Free meals and drinks also are nice. The new manager is more understanding than my previous one.

    Worst thing

    Breaks can be set very early, just after an hour of working. It can also be stressful at times, especially as I didn’t get enough training.

    4.8

    Employee, July 2021

    • £4.62 per hour
  • Best thing

    It's constant so shifts tend to go by quickly

    Worst thing

    There's little to no team spirit
    A few people are left to pick up the slack/cover shifts resulting in 12-18 hour shifts in some ways.
    Payroll is a joke
    Were given the bare minimum of everything to be legal

    4.9

    Employee, May 2021

    • £9.35 per hour
    • 34–44 years old

Jobs by location

  1. 19 job openings

  2. 16 job openings

  3. 13 job openings

  4. 12 job openings

  5. 11 job openings

  6. 11 job openings

  7. 11 job openings

  8. 10 job openings

  9. 10 job openings

  10. 10 job openings

  11. 9 job openings

  12. 7 job openings

  13. 6 job openings

  14. 6 job openings

  15. 6 job openings

  16. 6 job openings

  17. 5 job openings

  18. 5 job openings

Handy to know

How much notice do people get of their shifts?

1 week or less 86% report getting one week notice or less

Based on 308 employees

How are people paid?

By the hour 95% of people report they get paid by the hour

Based on 309 employees

What contracts are people on?

20% report having zero hours contracts
47% report having low hours contracts (less than 16 hours)
26% report having part time contracts (16-35 hours)
6% report having full time contracts (more than 35 hours)

Based on 281 employees

Thinking of working at KFC?

Join Breakroom to unlock insights about KFC and thousands of other employers.

Join Breakroom