KFC

Claimed profile

Good news! KFC has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

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KFC is a fast food restaurant chain. They serve American-style fast food, specialising in fried chicken.

kfc.co.uk

Based on responses from 1,352 employees at KFC.

About jobs at KFC

Pay

    Bad
  • Most people aren’t paid a living wage

    Do KFC pay a living wage?

    Most people are not paid a living wage.

    How we know this

    74% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 208 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The new Living Wage rates were announced on Thursday 22 September 2022.

    The rates are now £10.90 per hour, and £11.95 per hour in London.

    Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.

    On the 14 May 2023, employers’ Breakroom scores will be updated to reflect this.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do KFC pay market rates?

    Only some people are paid above average for their job.

    How we know this

    65% of people are paid below the average pay for the type of work they do.

    Based on data from 207 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Under 25s get paid less than everyone else

    Do KFC pay the same regardless of age?

    No, people under the age of 21 get paid less than those above 25.

    See what KFC pays different age groups

    How we know this

    The average pay of under 21s is the less than those who are over 25.

    Based on data from 488 people who took the Breakroom Quiz between June 2022 and December 2022.

  • Bad
  • Most people don’t get paid breaks

    Do workers at KFC get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    91% of people say they don’t get paid breaks.

    Based on data from 224 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do KFC pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    97% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 204 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at KFC do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    38% of people report that they do extra work that they don’t get paid for.

    Based on data from 209 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at KFC?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 94% of people with changing schedules report getting one week notice or less.
    • 4% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 1% of people with changing schedules report getting four weeks notice or more.

    Based on data from 225 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at KFC worry about hours?

    Some people worry about getting enough hours.

    How we know this

    43% of people report they worry about getting enough hours.

    Based on data from 223 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do KFC workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    37% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 218 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for KFC workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    64% of people report that it’s hard to change shifts if they need to.

    Based on data from 180 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at KFC?

    Some people find it hard to book holiday.

    How we know this

    35% of people report it’s hard to book holidays.

    Based on data from 181 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do KFC managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    55% of people say their manager changes their shifts at the last minute.

    Based on data from 206 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at KFC?

    Some people find it hard to take sick leave.

    How we know this

    52% of people report that it’s hard to take time off if they are sick.

    Based on data from 187 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Bad
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at KFC?

    Most people work a lot more hours than their contact..

    How we know this

    76% of people report working 8 hours or more than their contract.

    Based on data from 195 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most students say it’s good

    Is a KFC job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    71% of students report this is a good place to work if you’re studying.

    Based on data from 199 people who took the Breakroom Quiz between June 2022 and December 2022.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at KFC good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    52% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 69 people who took the Breakroom Quiz between December 2021 and December 2022.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at KFC feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    71% of people say they’re treated with respect by their managers.

    Based on data from 187 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at KFC get proper breaks?

    Most people get proper breaks.

    How we know this

    70% of people report that they get to take proper breaks.

    Based on data from 193 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at KFC?

    Most people feel stressed here.

    How we know this

    86% of people say they often feel stressed at work.

    Based on data from 211 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at KFC enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    44% of people report they don’t enjoy their job.

    Based on data from 171 people who took the Breakroom Quiz between September 2022 and December 2022.

  • Okay
  • Only some people recommend their team

    Do people at KFC recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    54% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 228 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at KFC?

    Some people did’t get enough training when they started.

    How we know this

    51% of people report they didn’t get enough training when they started working here.

    Based on data from 209 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at KFC?

    Only some people are given support to progress here.

    How we know this

    In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 194 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think KFC head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    78% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 203 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how KFC is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    61% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 191 people who took the Breakroom Quiz between September 2022 and December 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How KFC ranks

KFC ranks joint 33rd to work for out of fast food restaurants.

  1. 32 Shake Shack
    4.4
  2. 33= KFC
    4.3
  3. 33= Burger King
    4.3

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 6 December 2022.

Pay ranges at KFC

  1. £6.15–10.05 per hour

  2. £9.50–10.55 per hour

  3. £6.55–10.32 per hour

  4. £9.83–13.48 per hour

  5. £6.19–8.18 per hour

KFC job reviews

  • Best thing

    The people in my store are friendly and make jokes and have lots of fun

    Worst thing

    The stress of peaks, managers shouting at you for very minor things that wouldn't fail a ROCC visit or telling you do something that another manager said not to. Treated differently depending on how you act and your age

    5.5

    KFC Cook, November 2022

  • Best thing

    The best thing about working in KFC is definitely the staff, we have all made friends for life. They are kind people.

    Worst thing

    The managers are unfair. Especially general manager. My shoes broke and will take time to replace. We don’t get our schedule till days in advance. There is one rule for one person and another rule for another

    3.2

    KFC Team member, August 2022

Jobs by location

  1. 33 job openings

  2. 27 job openings

  3. 22 job openings

  4. 44 job openings

  5. 23 job openings

  6. 27 job openings

  7. 81 job openings

  8. 22 job openings

Handy to know

What contracts are people on?

31% report having zero hours contracts.
41% report having low hours contracts. (less than 16 hours)
21% report having part time contracts. (16-35 hours)
8% report having full time contracts. (more than 35 hours)

Based on 212 KFC employees

How are people paid?

By the hour 97% of people report they get paid by the hour.

Based on 229 KFC employees

How much notice do people get of their shifts?

1 week or less 94% of people with changing schedules report getting one week notice or less.

Based on 225 KFC employees