Jump Street

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Jump Street is an indoor trampoline and adventure park. They are based in Essex with two locations.

jumpstreet.co.uk

Rating based on 12 employees who took the Breakroom Quiz

About jobs at Jump Street

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Jump Street pay a living wage?

    Most people are not paid a living wage.

    How we know this

    100% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Jump Street get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    90% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between August 2022 and December 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Jump Street pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and September 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Jump Street do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    82% of people report that they don’t do extra unpaid work.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Jump Street?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 42% of people with changing schedules report getting one week notice or less.
    • 50% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 8% of people with changing schedules report getting four weeks notice or more.

    Based on data from 12 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Jump Street worry about hours?

    Some people worry about getting enough hours.

    How we know this

    45% of people report they worry about getting enough hours.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Workplace

    Okay
  • Only some people get proper breaks

    Do people at Jump Street get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    42% of people report that they don’t get to take proper breaks.

    Based on data from 12 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Jump Street?

    Some people feel stressed here.

    How we know this

    55% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Jump Street enjoy their jobs?

    Most people enjoy their job.

    How we know this

    90% of people report they enjoy their job.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and December 2023.

  • Okay
  • Only some people recommend their team

    Do people at Jump Street recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Jump Street?

    Some people did’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Jump Street?

    Only some people are given support to progress here.

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Good
  • Head office understands the what’s happening

    Do people think Jump Street head office understands what's happening where they work?

    Most people think head office understands what’s happening where they work.

    How we know this

    50% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and December 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

How Jump Street ranks

Jump Street ranks joint 24th to work for out of activity centres and activity clubs.

  1. 24= Laser Quest
    5.5
  2. 24= Jump Street
    5.5
  3. 24= Snozone
    5.5

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 28 March 2024.

Jump Street job reviews

  • Best thing

    Everyone mostly gets along

    Worst thing

    The pay and they expect us to buy new shoes for the job even though christmas is always bad money wise

    8.5

    Jump Street Jump crew, December 2023

  • Best thing

    Fun place to work

    Worst thing

    No proper breaks
    Rotas not given enough in advance
    Pay is terrible

    3.0

    Jump Street Care assistant, November 2022

Handy to know

How much notice do people get of their shifts?

42% of people with changing schedules report getting one week notice or less.
50% of people with changing schedules report getting two weeks notice.
8% of people with changing schedules report getting four weeks notice or more.

Based on 12 Jump Street employees

How are people paid?

By the hour 92% of people report they get paid by the hour.

Based on 12 Jump Street employees

What contracts are people on?

Zero hours 90% report having zero hours contracts.

Based on 10 Jump Street employees