Journeycall
Journeycall provide industry-leading customer support from voice to social media
the-espgroup.com/journeycallJourneycall job reviews
Showing 4 reviews
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Best thing
Free food and coffee
Worst thing
Can't take more than 2 sick days in the space of 3 months without having your job on the line. You get in trouble for being 2 seconds late. Overworked and underpaid. People are favourited and some rules don't apply to them.
Report this reviewAdvisor at Journeycall, October 2025
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Best thing
I enjoy the emails
Worst thing
The favouritism, the pressure, some of the customers. Not getting help when you desperately need it
Report this reviewCustomer service advisor at Journeycall, September 2025
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Best thing
Working from home
Worst thing
The management, the nepotism, the overworking and expecting the maximum for minimum pay
Report this reviewInformation advisor at Journeycall, June 2025
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Best thing
Finishing a shift
Worst thing
Promises and lies abut progression. Hiding information required to do my job
Report this reviewCustomer advisor at Journeycall, November 2022