Journeycall

Journeycall provide industry-leading customer support from voice to social media

the-espgroup.com/journeycall

Journeycall job reviews

Showing 4 reviews

  • Best thing

    Free food and coffee

    Worst thing

    Can't take more than 2 sick days in the space of 3 months without having your job on the line. You get in trouble for being 2 seconds late. Overworked and underpaid. People are favourited and some rules don't apply to them.

    2.3

    Advisor at Journeycall, October 2025

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  • Best thing

    I enjoy the emails

    Worst thing

    The favouritism, the pressure, some of the customers. Not getting help when you desperately need it

    4.3

    Customer service advisor at Journeycall, September 2025

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  • Best thing

    Working from home

    Worst thing

    The management, the nepotism, the overworking and expecting the maximum for minimum pay

    4.0

    Information advisor at Journeycall, June 2025

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  • Best thing

    Finishing a shift

    Worst thing

    Promises and lies abut progression. Hiding information required to do my job

    2.3

    Customer advisor at Journeycall, November 2022

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