6.0

JD Wetherspoon

Shift leader at JD Wetherspoon

People in this role may also be known as bar, restaurant and kitchen supervisors or team leader.

151 workers in this role at JD Wetherspoon have taken the survey.

How much does JD Wetherspoon pay shift leaders?

Shift leader at JD Wetherspoon
£8.92–11.57
Typical range
£8.65–11.00

Shift leader employees at JD Wetherspoon are typically paid £8.92–11.57 an hour, based on data from 151 employees.

Compare pay rates at JD Wetherspoon

What is management like for shift leader employees at JD Wetherspoon?

570 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do shift leaders think JD Wetherspoon head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 143 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do shift leaders at JD Wetherspoon feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    82% of people say they’re treated with respect by their managers

    Based on information from 134 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Good management

    Worst thing

    Very stressful and understaffed

    6.0

    Employee, September 2021

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What are the hours like for shift leader employees at JD Wetherspoon?

570 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do shift leaders get of their shift pattern at JD Wetherspoon?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 44% report getting one week notice or less
    • 30% report getting two weeks notice
    • 24% report getting three weeks notice
    • 1% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 150 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do shift leaders work the same number they are contracted for at JD Wetherspoon?

    Only some people work the same number of hours they’re contracted for

    How we know this

    59% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 116 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Shifts get changed at short notice

    Do JD Wetherspoon managers change shift leaders shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    50% of people say their manager changes their shifts at the last minute

    Based on information from 141 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Easy to take sick leave

    How easy is it for shift leaders to take sick leave at JD Wetherspoon?

    Most people find it easy to take sick leave

    How we know this

    66% of people report that it’s easy to take time off if they are sick

    Based on information from 132 job reviews

  • Good choice of shifts

    Do shift leaders at JD Wetherspoon get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    63% report that their manager gives them enough choice over which shifts they work

    Based on information from 144 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People get proper breaks

    Do shift leaders at JD Wetherspoon get proper breaks?

    Most people get proper breaks

    How we know this

    56% of people report that they get to take proper breaks

    Based on information from 131 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do shift leaders at JD Wetherspoon do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    69% of people report that they don’t do extra unpaid work

    Based on information from 132 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do shift leaders at JD Wetherspoon worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    74% of people report they don’t worry about getting enough hours

    Based on information from 117 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it for shift leaders to book a holiday at JD Wetherspoon?

    People find it easy to book holidays

    How we know this

    80% of people report it’s easy to book holidays

    Based on information from 143 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Here’s a recent review that mentions hours:

  • Best thing

    Discounts, free meal on break and drink, decent pay, options for full time and part time hours, good teams

    Worst thing

    can be understaffed regularly due to head office wanting to save money on hours, makes job more difficult and usually impossible to get everything done which puts the team on after you in a difficult place

    8.1

    Employee, December 2021

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What is career progression like for shift leaders at JD Wetherspoon?

570 people shared what they think about this job…

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Good
  • Enough training

    Do shift leaders get enough training when they start at JD Wetherspoon?

    Most people get enough training when they start

    How we know this

    64% of people report they got enough training when they started working here

    Based on information from 147 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Excellent
  • Opportunities to progress

    Are shift leaders given support to progress at JD Wetherspoon?

    People are given support to progress here

    How we know this

    In the last year, 79% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 139 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from shift leaders at JD Wetherspoon

43 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Easy job doesn’t take many brain cells

    Worst thing

    Customers and current area manger is not a people person

    8.3

    Employee, November 2021

  • Best thing

    Flexible hours, good team spirit and a relatively straightforward job.

    Worst thing

    Customers

    2.9

    Employee, November 2021

  • Best thing

    Good management

    Worst thing

    Very stressful and understaffed

    6.0

    Employee, September 2021

  • Best thing

    Fair salary, with bonus scheme. 20% discount off shift at any wetherspoons for up to 5 friends. Free meal while on shift and 50% discount on extra sides and drinks. Free tea and coffee. Free Shares. Keeps you fit. Meeting people.

    Worst thing

    Shift patterns, work a close and go home very tired at 1am, then have the next day off but then you are in the following day at 6am for deliveries. Can be very stressful. Often short staffed. Dealing with drunk and aggressive customers.

    5.8

    Employee, September 2021

  • Best thing

    The people I work with. Love all of them.

    Worst thing

    The inpatient customers and being called every name under the sun. Head office do not, clearly understand that- this severely affects a staff meets mental health. Not once a day but several.

    7.0

    Employee, August 2021

  • Best thing

    Good pay for bar job, good bonuses, good holiday rates

    Worst thing

    Difficult customers,

    6.5

    Employee, August 2021

  • Best thing

    Easy, straight forwards, don't need to think

    Worst thing

    Hard work, heat, dealing with staff

    7.9

    Employee, August 2021

  • Best thing

    The people I work with

    Worst thing

    Over worked and under appreciated

    4.2

    Employee, August 2021

  • Best thing

    I like the atmosphere of the people I work with and have good relations with the customers

    2.7

    Employee, July 2021

  • Best thing

    Great atmosphere in the pub with customers

    Worst thing

    Staff can get

    4.6

    Employee, June 2021

  • Best thing

    The team I work with.
    The people I meet.

    Worst thing

    Not enough staff. Alot asked of staff members.
    Some customers.

    7.5

    Employee, June 2021

  • Best thing

    Fun, well payed, industry standard.

    Worst thing

    Odd hours

    8.2

    Employee, May 2021

  • Best thing

    The customers and the staff

    Worst thing

    The customers and the work itself can sometimes feel trivial

    7.0

    Employee, May 2021

  • Best thing

    Free food on shift, even then it's not great food.

    Worst thing

    If you do your job well (it's not hard) you'll be expected to pick up the slack for everyone.
    Have to work late nights and early mornings, pretty much every weekend.
    Managers sit in the office and then complain when service is slow instead of helping out.
    ALWAYS short staffed and still want to save hours.

    3.3

    Employee, May 2021

  • Best thing

    Friendships at work

    Worst thing

    Stress. Hostile customer. Late nights

    3.0

    Employee, May 2021

  • Best thing

    The people

    Worst thing

    The lack of care from head office its always about profit which is understandable but in this day an age you need to spend some money to save money

    4.2

    Employee, May 2021

  • Best thing

    Very competitive rate of pay, monthly bonus scheme, pension, gmh always met, share scheme after working with the company for 18 months.

    Worst thing

    Can be stressful, but it's normal for a fast paced kitchen job.

    8.5

    Employee, May 2021

  • Best thing

    The customers and the pay.

    Worst thing

    The customers. It's 50/50

    8.0

    Employee, May 2021

  • Best thing

    The people on a whole are always some of the best and most welcoming people I’ve ever worked with. Which seems to be a trait company wide

    Worst thing

    The lack of respect and appreciation shown from head office. They often seem unaware of the experiences and stresses people in the pubs often go through and often blame the pub staff for the issues rather than looking at situations as a whole and why people have been over worked due to lack of staffing hours given or the poor work environment of aged and outdated pubs

    4.6

    Employee, May 2021

  • Best thing

    The team

    Worst thing

    Some late nights

    9.1

    Employee, May 2021

  • Best thing

    The people

    Worst thing

    Everything. The hours after finishing a shift then straight back in 12hrs later.
    The verbal abuse you get from customers
    The amount of work your expected to do for little pay

    3.5

    Employee, May 2021

  • Best thing

    Working as part of a team

    Worst thing

    Customers who are rude

    8.3

    Employee, April 2021

  • Best thing

    Pay isn’t bad and bonuses.

    4.9

    Shift leader, March 2021

  • Best thing

    Easy to make friends and good social interactions outside work.

    Worst thing

    No support for mental health. Late and long shifts.

    3.0

    Team leader, March 2021

  • Best thing

    Being mostly left alone to get on with the job.

    Worst thing

    Dealing with aggressive customers/guests.

    4.0

    Night Shift Leader, February 2021

  • Best thing

    Every day is different

    Worst thing

    Working evenings and weekends

    5.2

    Shift manager, February 2021

  • Best thing

    Good stable job, good team to work with, generally fun

    Worst thing

    Some difficult customer situations

    8.9

    Shift manager, February 2021

  • Best thing

    Bonus, working hours, people

    Worst thing

    Need for extra staff

    9.5

    Shift manager, February 2021

  • Best thing

    Good pay for the job

    Worst thing

    Breaks are often cut short

    5.5

    Employee, January 2021

  • Best thing

    Meeting new people

    Worst thing

    Deal with angry customer

    3.0

    Employee, January 2021

  • Best thing

    Love my job and great crew I work with and mangers are great

    7.4

    Employee, January 2021

  • Best thing

    Everything is great about the job ,

    4.0

    Team leader, December 2020

  • Best thing

    Interaction with customers and staff

    Worst thing

    Unsociable hours, dealing with problematic customers, not enough hours to run business efficiently

    6.6

    Shift leader, December 2020

  • Best thing

    The wage is decent and above friends my age in other jobs. The hours are very good and are flexible to your needs.

    Worst thing

    You’re expected to do a lot within a very short time. Managers sometimes don’t listen to issues or address them fully.

    5.8

    Team leader, November 2020

  • Best thing

    Great team
    Different every day

    Worst thing

    Customers

    9.0

    Shift leader, November 2020

  • Best thing

    The team I work with
    The benefits of working i.e staff discount
    Opportunities to progress

    Worst thing

    Expectations
    Double standards

    6.5

    Team leader, October 2020

  • Best thing

    Good work for reasonable pay

    Worst thing

    Heartless corporate shell

    6.1

    Kitchen team leader, October 2020

  • Best thing

    Free meals for working longer than 6hrs.

    Worst thing

    High stress. Low morale overall.

    3.8

    Team leader, August 2020

  • Best thing

    The people I work with

    Worst thing

    Rude customers

    6.7

    Team leader, August 2020

  • Best thing

    Interaction

    Worst thing

    Unsociable hours and shifts close together. 12 hours between shifts

    5.3

    Team leader, July 2020

  • Best thing

    Brilliant team work
    Meet so many nice people
    Good management
    Flexible shifts

    6.7

    Kitchen Team Leader, April 2020

  • Best thing

    The other staff

    Worst thing

    The long/late hours

    6.4

    Team leader, February 2020

  • Best thing

    Music, friendships.

    Worst thing

    Stress, shouting and other staff whom have no respect for others.

    4.2

    Kitchen team leader, December 2019

How JD Wetherspoon ranks

JD Wetherspoon ranks joint 2nd to work for in bar, restaurant or kitchen supervisor employers

  1. 2= Hungry Horse
    6.0
  2. 2= JD Wetherspoon
    6.0
  3. 4 Greggs
    5.8