Sales assistant at JD Sports

People in this role may also be known as retail and sales assistants.

78 workers in this role at JD Sports have taken the survey. How does this role compare to your current role? Take the survey to find out.

How much does JD Sports pay sales assistant employees?

Sales assistant at JD Sports
£4.56–7.82
Typical range
£7.00–10.00

Sales assistant employees at JD Sports are typically paid £4.56–7.82 an hour, based on data from 78 employees.

Compare pay rates at JD Sports

What is management like for sales assistant employees at JD Sports?

123 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Not great
  • Head office doesn’t understand the frontline

    How we know this

    35% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 60 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    How we know this

    63% of people say they’re treated with respect by their managers

    Based on information from 65 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    You build new friendship, your more likely to get promoted if you show resilience and reliability. Get treated with respect from staff and managers. Feeling welcomed and feeling very comfortable.

    Worst thing

    Sometimes the staff and manager can be unreliable. Some may slack professional standard and miscommunication is sometimes there

    6.6

    Sales assistant, February 2021

    • £6.05 per hour
    • Under 18 years old

Find out what other people are saying about working at JD Sports

Thinking of working at JD Sports?

Take the Breakroom survey to see if JD Sports is the best place for you. Find out where’s good and bad to work.

What are the hours like for sales assistant employees at JD Sports?

123 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Less than 4 weeks notice of shifts

    How we know this

    • 79% report getting one week notice or less
    • 13% report getting two weeks notice
    • 6% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 78 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    How we know this

    63% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 68 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to book holiday

    How we know this

    49% of people report it’s easy to book holidays

    Based on information from 49 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Hard to choose shifts

    How we know this

    41% report that their manager gives them enough choice over which shifts they work

    Based on information from 78 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Shifts get changed at short notice

    How we know this

    59% of people say their manager changes their shifts at the last minute

    Based on information from 63 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Easy to take sick leave

    How we know this

    58% of people report that it’s easy to take time off if they are sick

    Based on information from 33 job reviews

  • People don’t worry about getting enough hours

    How we know this

    27% of people report they worry about getting enough hours

    Based on information from 77 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • People get proper breaks

    How we know this

    89% of people report that they get to take proper breaks

    Based on information from 47 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    How we know this

    22% of people report that they do extra work that they don’t get paid for

    Based on information from 46 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Here’s a recent review that mentions hours:

  • Best thing

    Staff discount

    Worst thing

    The pay, the hours, the management.

    2.0

    Sales assistant, February 2021

    • £6.18 per hour
    • 18–20 years old

Find out what other people are saying about working at JD Sports

What is career progression like for sales assistant employees at JD Sports?

123 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Not great
  • No career progression

    How we know this

    In the last year, 47% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 70 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    How we know this

    53% of people report they got enough training when they started working here

    Based on information from 70 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from sales assistant employees at JD Sports

  • Best thing

    The team that i work with and the variety of tasks

    Worst thing

    Head office badly organised and highly critical without understanding the challenges we face

    4.9

    Employee, May 2021

    • £7.38 per hour
  • Best thing

    Discounts and staff

    Worst thing

    aggresive customers

    3.7

    Employee, April 2021

    • £6.20 per hour
    • 18–20 years old
  • Best thing

    The discount

    Worst thing

    The pay and the staff

    2.6

    Employee, April 2021

    • £4.55 per hour
    • 18–20 years old
  • Best thing

    its nice to talk to the customers

    3.5

    Employee, April 2021

    • £6.15 per hour
    • 18–20 years old
  • Best thing

    the money is good for extra leisure outside of work as i am still at college

    Worst thing

    working at weekends and taking up a lot of time and it is very tiring

    2.0

    Employee, April 2021

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    Speaking to different customers on a daily basis and working with a young team of similar age group

    Worst thing

    Unprofessional management, late discount entitlement which was supposed to be given 3 months after working there but instead given to me 8 months later, unfair management

    3.8

    Employee, April 2021

    • £8.31 per hour
  • Best thing

    It is a good pay for me as i am only 16, i only work 12 hours a week maximum.
    i also think it can be an overwhelming place to work during festive periods which is when i was hired. this prepares me for most other retail jobs.

    Worst thing

    Some staff look down on me because i am younger.

    5.8

    Sales assistant, April 2021

    • £5.80 per hour
    • Under 18 years old
  • Best thing

    My colleagues were interesting and very nice

    Worst thing

    There were many difficult customers and the store would get very busy at some times

    8.1

    Employee, April 2021

    • £6.90 per hour
    • 18–20 years old
  • Best thing

    Work with people around the same age and it can be chilled out

    Worst thing

    The pay is low, and long shifts can be very boring

    6.7

    Sales assistant, March 2021

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    Staff discount

    Worst thing

    The pay, the hours, the management.

    2.0

    Sales assistant, February 2021

    • £6.18 per hour
    • 18–20 years old
  • Best thing

    You build new friendship, your more likely to get promoted if you show resilience and reliability. Get treated with respect from staff and managers. Feeling welcomed and feeling very comfortable.

    Worst thing

    Sometimes the staff and manager can be unreliable. Some may slack professional standard and miscommunication is sometimes there

    6.6

    Sales assistant, February 2021

    • £6.05 per hour
    • Under 18 years old
  • Best thing

    Easy work, weekend hours, good colleagues

    6.3

    Sales assistant, January 2021

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    25% staff discount

    Worst thing

    EVERYTHING, pay, hours, managers, angry customers

    1.0

    Employee, December 2020

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    Everyone is kind that works with me and we get an hour for lunch

    Worst thing

    They payment compared to other jobs

    6.6

    Shop assistant, December 2020

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    I enjoy it

    Worst thing

    People get more hours than others

    7.8

    Sales assistant, December 2020

    • £4.92 per hour
    • Under 18 years old
  • Best thing

    Everyone gets treated very well

    6.4

    Christmas temp, December 2020

    • £4.55 per hour
    • Under 18 years old
  • Best thing

    some staff are nice

    Worst thing

    hourly rate is crap considering how much they make you do

    3.1

    Team member, December 2020

    • £4.55 per hour
    • Under 18 years old
  • Best thing

    Pay and work oppurtunity

    Worst thing

    Too many hours and not enough notice for shifts

    2.6

    Customer assistant, November 2020

    • £6.35 per hour
    • 18–20 years old
  • Best thing

    staff, discount, good environment

    Worst thing

    physically draining, rude customers, workplace drama

    7.0

    Sales assistant, November 2020

    • £4.57 per hour
    • Under 18 years old
  • Best thing

    Working as a team

    Worst thing

    Lack of staff

    6.3

    Sales assistant, January 2020

    • £6.28 per hour
    • 18–20 years old
  • Best thing

    The other people that i work with

    Worst thing

    The managers treating people with disrespect and just never listening when to my work availability

    4.0

    Sales assistant, December 2019

    • £4.89 per hour
    • Under 18 years old
  • Best thing

    The staff

    Worst thing

    The shortage of staff and shifts

    4.9

    Sales assistant, September 2019

    • £7.75 per hour
    • 21–24 years old
  • Best thing

    Some of the people that work there

    Worst thing

    Managers are hardly present on shop floor, leave you to every job possible including running around for 8 hr shifts whilst organising, serving and communication between stockroom, shopfloor, collegues and customers, don't do much to

    3.3

    Sales assistant, September 2019

    • £4.75 per hour
    • Under 18 years old
  • Best thing

    Being able to get shifts when I want so I can get more money when I need it

    Worst thing

    It’s a poor work environment everyone is lazy and there is no where to progress

    4.6

    Sales assistant, September 2019

    • £6.50 per hour
    • 18–20 years old
  • Best thing

    Meeting new people

    Worst thing

    Being on the door

    5.5

    Sales assistant, September 2019

    • £4.35 per hour
    • Under 18 years old
  • Best thing

    The people I work with not managers

    Worst thing

    Managers

    1.6

    Sales assistant, September 2019

    • £6.15 per hour
    • 18–20 years old

How JD Sports ranks

JD Sports ranks joint 111th to work for in retail or sales assistant employers

  1. 111= Dobbies
    5.3
  2. 111= JD Sports
    5.3
  3. 111= William Hill
    5.3