Jarrold
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DismissJarrold is a department store in Norwich.
jarrold.co.ukRating based on 14 employees who took the Breakroom Quiz
About jobs at Jarrold
Pay
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Good
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Most people are paid a living wage
Do Jarrold pay a living wage?
Most people are paid a living wage.
How we know this
91% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people get paid breaks
Do workers at Jarrold get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
64% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people don’t do unpaid extra work
Do workers at Jarrold do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Jarrold?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 50% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 40% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people get a choice of shifts
Do Jarrold workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
80% report that their manager gives them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Workplace
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Good
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Most people get proper breaks
Do people at Jarrold get proper breaks?
Most people get proper breaks.
How we know this
100% of people report that they get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Only some people recommend their team
Do people at Jarrold recommend working with their team?
Only some people recommend working with their team.
How we know this
64% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Jarrold?
Most people aren’t given support to progress here.
How we know this
In the last year, 70% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Jarrold head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Jarrold is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Jarrold ranks
Jarrold ranks joint 5th to work for out of department stores.
- 4 Fortnum & Mason
- 5= Jarrold
- 5= John Lewis & Partners
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 22 May 2025.
Handy to know
Based on 11 Jarrold employees
How much notice do people get of their shifts?
Based on 10 Jarrold employees