Japan Centre
Japan Centre is a retailer and food takeaway that specialises in Japanese products.
japancentre.com/enAbout jobs at Japan Centre
Pay
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Okay
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Only some people are paid a living wage
Do Japan Centre pay a living wage?
Some people are not paid a living wage.
How we know this
60% of people say they are paid below the Real Living Wage for where they live.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ13.45 per hour, and ÂŁ14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people don’t get paid breaks
Do workers at Japan Centre get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Japan Centre pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
80% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Japan Centre?
Most people find it easy to book holiday.
How we know this
80% of people report it’s easy to book holidays.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
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Good
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Most people get proper breaks
Do people at Japan Centre get proper breaks?
Most people get proper breaks.
How we know this
80% of people report that they get to take proper breaks.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Japan Centre?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at Japan Centre recommend working with their team?
Not many people recommend working with their team.
How we know this
80% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get enough training
Do people get enough training when they start at Japan Centre?
Most people didn’t get enough training when they started.
How we know this
100% of people report they didn’t get enough training when they started working here.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Japan Centre is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 5 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Japan Centre job reviews
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Best thing
Nothing is the best things about working for Japan Centre Ichiba
Worst thing
Poor pay, Ridiculous hours, Stressful team leader to work with
Report this reviewCounter assistant at Japan Centre, January 2024