IKEA

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IKEA is a retailer. They sell furniture and homeware.

ikea.com

IKEA job reviews

Showing 78 reviews

  • Best thing

    Team work and having my own responsibility within the team.

    Worst thing

    Nothing

    9.9

    IKEA Employee, March 2024

  • Best thing

    My old team and how I get along with people

    Worst thing

    My new team some are passive aggressive
    The shifts aren’t fair

    4.5

    IKEA Employee, January 2024

  • Best thing

    My team

    Worst thing

    It’s not actually facilities management

    4.8

    IKEA Employee, December 2023

  • Best thing

    Every day is different

    Worst thing

    Plans don't always go ahead

    5.0

    IKEA Employee, December 2023

  • Best thing

    The people I work with. The pay. You’re never left on your own when it’s busy.

    Worst thing

    Have to book holidays off over a year in advance. Only one person is allowed holiday off at one time.

    9.8

    IKEA Customer service assistant, November 2023

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  • Best thing

    The people and the culture. Very open and friendly.

    Worst thing

    Always trying to save money due to it being a retail environment.

    9.2

    IKEA Employee, November 2023

  • Best thing

    Schedule

    Worst thing

    No personal growth and no sponsorship for internationals.

    7.8

    IKEA Recovery worker, September 2023

  • Best thing

    Being able to interact and chat with customers

    Worst thing

    How hard it is to book holiday

    6.0

    IKEA Employee, September 2023

  • Best thing

    Very creative

    Worst thing

    Lack of management and gossiping

    8.3

    IKEA Visual merchandiser, July 2023

  • Best thing

    Good company with great benifits

    Worst thing

    Office politics

    7.0

    IKEA Employee, July 2023

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  • Best thing

    15-30% discount for workers

    Worst thing

    You don't get told until all last minute what's going on if something changes with the rota or if a change in your shift requirements happens.
    If you ask for assistance it takes hours sometimes for back up.
    Understaffed most of the time.
    Not given proper and adequate training for different departments.

    1.1

    IKEA Employee, July 2023

  • Best thing

    Work from home on 4 days

    Worst thing

    Everything

    Management
    Health and safety
    Lack of comfort
    Lack of food and drinks

    2.5

    IKEA Employee, July 2023

  • Best thing

    Discount and pay

    Worst thing

    Management
    Overworked
    Under appreciated
    Attitude and how we are spoke to
    Lack of support

    3.7

    IKEA Employee, June 2023

  • Best thing

    *Some* of my colleagues are nice people.

    Worst thing

    - overworked (long, exhausting hours with no opportunity to take breaks)
    - early starts
    - only allowed to call in sick 3 times after that you’re not paid
    - multiple cases of sexual harassment within the work place (nothing is done)
    - no priority for staff wellbeing (numerous examples of staff stating they are having issue with mental health and nothing is done)
    - food offered at work is unhealthy, doesn’t taste nice, limited options
    - career progression is extremely difficult
    - a lot of managers are very rude, condescending, pushy
    - salaries are low
    - lack of support dealing with rude customers

    5.5

    IKEA Employee, May 2023

  • Best thing

    I love my co-workers and my line managers are really nice and understanding. The company is also flexible with my university commitments.

    Worst thing

    Things aren’t often communicated well between management and people on the shop floor and updates to company policies and procedures aren’t directly discussed so there can be a lot of confusion when something changes.

    9.3

    IKEA Sales assistant, May 2023

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  • Best thing

    Nothing

    Worst thing

    Unrealistic amounts of work to complete throughout the night

    6.6

    IKEA Employee, May 2023

  • Best thing

    Always something to do
    Time goes by quickly
    Is local
    Pay is good

    Worst thing

    Long hours
    Learning on the job and if you make a mistake the fault stops at you. (Not enough training)
    Not long enough breaks (due to type of job)

    3.0

    IKEA Employee, March 2023

  • Best thing

    I’ve made great friends

    Worst thing

    Over worked
    Patronised by managers
    Not appreciated
    Lots of extra hours that aren’t paid

    4.1

    IKEA Team leader, February 2023

  • Best thing

    Toxic workplace

    Worst thing

    Managers who don't have a clue

    4.6

    IKEA Employee, January 2023

  • Best thing

    The people that you work with are amazing and make you feel welcome and included.

    Worst thing

    Hard to get holidays as need to give a year in advance, can be put under a high workload

    7.8

    IKEA Order picker, January 2023

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  • Best thing

    Security I get a monthly pay check

    Worst thing

    Leaders do not care about staff, pay is not enough

    2.3

    IKEA Employee, January 2023

  • Best thing

    Employee focused. Nice perks. Family feel

    Worst thing

    Working latest and weekends. Angry customers. Not enough money

    9.7

    IKEA Employee, December 2022

  • Best thing

    The job has its perks like the discounts for staff and having select access to jobs going up in store. The pay is good for a part time job too.

    Worst thing

    Management are the worst thing in IKEA, they belittle you and don't consider you have a life outside of work, they don't handle situations like bullying in the work place at all and constantly go against company policies. You'll have negative files on your record for being sick more than 3 times a year or even if you're a minute late to work and the reason is out of your control. Work rotas are on contract to be given 4 weeks in advance and we are only given 1-2 weeks in advance. Longer breaks are unpaid too.

    3.7

    IKEA Food and beverage assistant, December 2022

  • Best thing

    the pay

    Worst thing

    booking holidays is a joke, get the worst shifts every week, there is definitely some sort of priority treatment for certain co workers

    8.0

    IKEA Food and beverage assistant, December 2022

  • Best thing

    Meeting people

    Worst thing

    Being harassed by custom

    5.0

    IKEA Customer service, November 2022

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  • Best thing

    Freedom to work as a team on site

    Worst thing

    Upper management not up to date on H&S

    8.0

    IKEA Facilities manager, October 2022

  • Best thing

    Co-workers

    Worst thing

    Hard working co-workers are taken advantage of. Full of nepotism. The HR department are useless. Management are cliquey and are rarely on shop floor with us even when it’s busy.

    5.5

    IKEA Employee, October 2022

  • Best thing

    The pay, and people you work with.

    Worst thing

    If you finish work late, you don’t get paid for it. Some managers don’t help at all, and don’t discipline staff who are out of order

    2.0

    IKEA Employee, October 2022

  • Best thing

    Meeting oeople

    Worst thing

    Never enough staff

    8.4

    IKEA Employee, September 2022

  • Best thing

    Easy work not much stress

    Worst thing

    Team leaders are power hungry, often do not communicate with each other about rules

    7.8

    IKEA Employee, September 2022

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  • Best thing

    Not much, paid okay

    Worst thing

    Everything, customers, the treatment by managers, bad sick policy, managers are bullies and get away with murder

    2.3

    IKEA Sales assistant, August 2022

  • Best thing

    The people you work with are like a family. They try their best to help you with your work and homelife balance

    Worst thing

    The company are only interested in the brand image. Cutting jobs to save money. Closing more and more stores. They don't care there employees anymore

    2.4

    IKEA Employee, August 2022

  • Best thing

    The pay

    Worst thing

    how heavy lift is

    9.2

    IKEA Retail assistant, August 2022

  • Best thing

    Pay and discounts

    Worst thing

    Management don’t listen to the team and don’t help the team out

    7.0

    IKEA Kitchen assistant, August 2022

  • Best thing

    Co-workers are really friendly and kind, lovely to chat to

    Worst thing

    Very physically stressful work, starting to get really bad joint issues and little support in workplace to help the issues. Unable to sit while working, even on tills and welcoming at front door ( sometimes forgotten about for 3+ hours or whole shifts).

    2.7

    IKEA Customer service, August 2022

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  • Best thing

    The pay

    Worst thing

    The weekends are so busy

    9.9

    IKEA Employee, July 2022

  • Best thing

    Remote, flexible, no micromanagement

    Worst thing

    Call to go in-store in a very short notice, salary is very low for the work we do

    6.7

    IKEA Employee, July 2022

  • Best thing

    Pay
    Free food
    Terial events
    Great co workers

    Worst thing

    Have to book holidays a year in advance
    Holidays are split into tertials so unable to take 2 weeks off in summer

    7.0

    IKEA Employee, July 2022

  • Best thing

    Great managers and Co workers

    Worst thing

    Customers

    10

    IKEA Food and beverage assistant, June 2022

  • Best thing

    Designing

    Worst thing

    Long winded process.
    To much admin for a simple thing.

    7.6

    IKEA Employee, June 2022

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  • Best thing

    Everyday is different and interesting, once you know the role you can focus on specific tasks/areas you prefer, the value team work and because we hire based on values 99%of people are kind and friendly. They value learning and let us make mistakes to learn. Its a very positive environment and they are always looking to hire from within, train and unskilled and there are apprenticeships available on normal wage!

    Worst thing

    It can be stressful at times because its retail, if you have a great manager its a great job but some managers don't keep you as informed and are disorganised which can be stressful. Booking holiday a year in advance can be tough.

    8.9

    IKEA Sales assistant, May 2022

  • Best thing

    Hard physical work
    Travelling to different areas each day
    4 on 4 off

    Worst thing

    Pay in relation to the physical work

    8.9

    IKEA Porter, May 2022

  • Best thing

    Pay and work culture

    Worst thing

    Bring short staffed

    7.8

    IKEA Employee, April 2022

  • Best thing

    The people I work with and living wage pay

    Worst thing

    Poor management. No progression (only get what you want if your face fits)

    7.0

    IKEA Employee, March 2022

  • Best thing

    Flexible and you can work independently

    Worst thing

    Management

    6.4

    IKEA Sales assistant, March 2022

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  • Best thing

    Respect to everyone

    Worst thing

    Hard work at weekend

    9.9

    IKEA Employee, March 2022

  • Best thing

    Good pay
    Nice team
    Manager cares

    Worst thing

    Rude customers

    9.1

    IKEA Retail assistant, February 2022

  • Best thing

    Support from the management team ,and training is good.

    Worst thing

    IKEA is such a big place

    9.9

    IKEA Customer service, December 2021

  • Best thing

    Free food

    Worst thing

    Lack of uniform

    10

    IKEA Sales assistant, December 2021

  • Best thing

    the pay

    Worst thing

    no communication, bad managers

    5.0

    IKEA Sales assistant, December 2021