Iceland

Some of the staff

Understaffed, too much pressure, don’t always get paid the extra for running the shop in manager’s absence, rude deputy manager

Flexible hours, reasonable rate of pay.

Workloads can be difficult. Sickness staff turnover due to university students. Changeover of stores products quarterly

They treat us with respect

Friendly people who care about their team and training is a high standard

Pay could be better and maybe a 20 discount for staff ! Just saying

The team I work with

The lovely regular customers

Not having enough staff to cover breaks

Speaking to people

It can be repetitive

Some of the people are nice.

Only getting paid holiday for my contracted hours and not the hours I work, so although I work 25-30 hours a week, I'll only get paid 7.5 hours if I take a week off. This means I cannot afford to take holiday.

My colleagues that I’ve made friends with

The workload for the low pay, the stress, the customers, the hours

The work is fun and the people are nice

The hours and the pay, it’s hard work for little money

I'm left alone to get on with it

Pays the bills

Not knowing when you are working

The people you work with

Meeting general public, team all work together

Good salary. Weekly pay. Family environment

Floor plan changes

Great staff atmosphere

Underpaid, lots of hours, no breaks, lack of training

The support from colleagues not management

Not knowing what the manager expected from me no support

Lack of staff on the shopfloor

Freedom to do the job

Unpaid and too long breaks

Security and recognition of your hard work

Size of area

The best thing about my job is working as a team . I run the onlines department in my store and love it everyone is amazing and I love helping people

Shifts short notice

The team are great and helpful

My store manager and team I work with are really good people .

I don't think the area manager and up understand the time constraints we have . I believe they should come spend a day with us regularly

Work

The list goes on far too long

Give a my best and nice job

Hard work and do a good job

The disorder and lack of organisation in store. Lack of simple things we need every day to do our jobs. We get blamed and have additional pressure put on us when it is the other members of staff not doing their jobs properly - stock numbers, product placement etc.
Extra targets put in us so we work harder for less money as our shifts finish early. Lack of hygiene, fire doors being blocked, products not being placed in the correct section, damaged goods

The team I work with

The pay

Good supportive team

Distribution provider is poor

People are friendly and you get to know new people everyday and very good service

Lots of travel

Stress, workload, lifestyle

Working with different people everyday

Not being appreciated

It feels like a family atmosphere

People who steal and rob from our store

If you work nights, you still get your whole day ahead of you. The teams in three of the stores I have worked in were easy to get on with. Some of the managers can be nice. It’s a good job if you don’t want a lot of hours, some weeks you might not get any

The lack of hours due to too many staff. They would rather have two people on 4 hour shifts than one person doing an 8 hour shift with a break. The fact that since I have started, I have not been paid for at least 20 hours. The fact that I booked 2 days holidays and didn’t get paid for them. I tried to book a week off multiple times and was refused every time, even though it was for training for a professional job. Some managers can be disrespectful, lazy and make you do the jobs they can’t be bothered with. You will find managers stood in the back talking while there are only 1-2 people on the shop floor struggling to cope. The job is that bad we often have new starters just walking out or not turning up the next day (hence why we are always hiring). You don’t get any benefits other than reward gateway and 10% off food. You don’t get breaks unless you are scheduled 9+ hours (what they call a double shift) which is very rare. There is no clock in/ clock out, it is you work your scheduled hours and pray the manager listens to you when you ask them to add the overtime on

Pay, management most things

Rude Customers

Easy work and good pay and close to home

My management are very understanding with what is going on at the moment with my circumstances at home I no I can go and talk to them if I need to

Great hours, amazing team, friendly staff, I don’t think I have anything bad to say about working there.

I don’t think I’ve had a bad experience with working at Iceland.

Finish at 10am so have the whole day free

Some customers and some staff

To much work in little time

Good people

Sometimes, to many deliveries.

Being out on the road

Being very busy

Friends, shifts, location

Unrealistic targets, favouritism,

Relatively easy

No consideration from any level of management

The pay

The night shifts

The people i work with it’s like a family and we stay friends even after someone leaves

Upper management not listening putting pressure on management to deliver results and when we do bust our buts to achieve this the budget then gets cut as it looks like we can cope with less hours

Helping out customers, getting paid, & working with my mum

Customers on a bad day

Not getting enough hours to live, and management not rectifying that

Mixing with different people

Constant pressure and admin