5.5

Iceland

Why does Iceland get a rating of 5.5?

498 Iceland employees told us the following about their jobs.

498 employees told us the worst thing about this employer…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Less than 4 weeks notice of shifts

    How we know this

    • 32% report getting one week notice or less
    • 27% report getting two weeks notice
    • 25% report getting three weeks notice
    • 12% report getting four weeks notice or more
    • 5% report having a fixed rota

    Based on information from 472 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People are paid below market rates

    How we know this

    23% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 378 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Breaks aren’t paid

    How we know this

    13% of people say they get paid breaks

    Based on information from 433 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Not great
  • Shifts get changed at short notice

    How we know this

    53% of people say their manager changes their shifts at the last minute

    Based on information from 434 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Head office doesn’t understand the frontline

    How we know this

    28% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 423 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People are not paid enough to live on

    How we know this

    36% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 451 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t get proper breaks

    How we know this

    45% of people report that they get to take proper breaks

    Based on information from 313 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People feel stressed

    How we know this

    58% of people say they often feel stressed at work

    Based on information from 453 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People don’t get sick pay

    How we know this

    27% of people say they would get paid if they were sick but scheduled to work

    Based on information from 425 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Good
  • People recommend their team

    How we know this

    52% of people report that they would recommend working with their immediate team to a friend

    Based on information from 489 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good for parents

    How we know this

    68% of people who care for a child or other relative report this is a good place to work

    Based on information from 126 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Opportunities to progress

    How we know this

    In the last year, 55% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 435 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • No unpaid extra work

    How we know this

    47% of people report that they do extra work that they don’t get paid for

    Based on information from 316 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Good choice of shifts

    How we know this

    56% report that their manager gives them enough choice over which shifts they work

    Based on information from 447 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Well informed about head office

    How we know this

    59% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 440 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • People enjoy their job

    How we know this

    54% of people who enjoy their job

    Based on information from 54 job reviews

  • People don’t worry about getting enough hours

    How we know this

    32% of people report they worry about getting enough hours

    Based on information from 439 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Easy to change shifts

    How we know this

    52% of people report that it’s easy to change shifts if they need to

    Based on information from 329 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Easy to book holiday

    How we know this

    74% of people report it’s easy to book holidays

    Based on information from 425 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How we know this

    64% of people report that it’s easy to take time off if they are sick

    Based on information from 294 job reviews

  • Enough training

    How we know this

    63% of people report they got enough training when they started working here

    Based on information from 455 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Managers are respectful

    How we know this

    70% of people say they’re treated with respect by their managers

    Based on information from 432 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Excellent
  • Good for students

    How we know this

    89% of students report this is a good place to work if you’re studying

    Based on information from 88 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

How does your job compare? Take the Breakroom survey to find out.

About

Iceland is a supermarket chain. They specialise in frozen food.

iceland.co.uk

How Iceland ranks

Iceland ranks 17th to work for in supermarkets

  1. 16 Heron Foods
    5.6
  2. 17 Iceland
    5.5
  3. 18 Farmfoods
    5.0
See how all the supermarkets rank

Pay ranges at Iceland

  1. Sales assistant

    £8.32–9.53 per hour

  2. Delivery driver

    £9.41–10.00 per hour

  3. Duty manager

    £8.38–10.90 per hour

  4. Manager

    £8.83–19.71 per hour

  5. Cleaner

    £8.38–9.54 per hour

  6. Store assistant

    £7.96–10.05 per hour

Find out more about pay at Iceland

Iceland job reviews

  • Best thing

    The people i work with it’s like a family and we stay friends even after someone leaves

    Worst thing

    Upper management not listening putting pressure on management to deliver results and when we do bust our buts to achieve this the budget then gets cut as it looks like we can cope with less hours

    4.4

    Senior supervisor, February 2021

    • Manages people
    • £23,700 per year, working a 38 hour week
    • 25 or older

  • Best thing

    I like my co workers
    most customers are friendly
    ive made friends with customers
    its easy going and keeps me busy

    Worst thing

    staff being in bad moods, if i’m in a bad mood i atleast try to hide it
    it can get very messy out back because some people don’t do any work

    5.8

    Sales assistant, December 2020

    • £8.72 per hour
    • Under 18 years old
See all 134 Iceland job reviews

Jobs by location

  1. Greater London

    17 job openings

  2. Gwent

    11 job openings

  3. Greater Manchester

    7 job openings

  4. Hertfordshire

    6 job openings

  5. Lancashire

    6 job openings

  6. Nottinghamshire

    6 job openings

  7. Derbyshire

    4 job openings

  8. Cambridgeshire

    3 job openings

  9. Essex

    3 job openings

  10. Leicestershire

    3 job openings

  11. Lincolnshire

    3 job openings

  12. Warwickshire

    3 job openings

  13. West Midlands

    3 job openings

  14. West Sussex

    3 job openings

  15. Wiltshire

    3 job openings

  16. North Yorkshire

    3 job openings

  17. Cornwall

    3 job openings

  18. Gwynedd

    3 job openings

See all Iceland jobs

Handy to know

How much notice do people get of their shifts?

32%
27%
25%
12%
5%

Based on 472 employees

How are people paid?

84%
by the hour
16%
an annual salary

Based on 498 employees

What contracts are people on?

12%
34%
41%
13%

Based on 409 employees

Top 5 supermarkets

Based on job reviews from 10,475 employees.

Waitrose & Partners

Reviewed by 390 employees

7.2

Aldi

Reviewed by 908 employees

7.1

Eurospar

Reviewed by 13 employees

7.0

East of England Co-op

Reviewed by 18 employees

7.0

Sainsbury’s

Reviewed by 1,173 employees

6.6

Bottom 5 supermarkets

Based on job reviews from 10,475 employees.

Company Shop

Reviewed by 15 employees

5.8

Morrisons

Reviewed by 949 employees

5.8

Heron Foods

Reviewed by 56 employees

5.6

Iceland

Reviewed by 498 employees

5.5

Farmfoods

Reviewed by 85 employees

5.0

How does your employer compare?

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