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7.8

HSBC job reviews

  • Best thing

    Working with people

    Worst thing

    Pay and uncertainty

    8.5

    Retail manager, January 2021

    • Manages people
    • £28,000 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    Flexibility, stability, working hours around childcare

    Worst thing

    Processes, pressure

    8.6

    International Case Management Associate, November 2020

    • £22,500 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    I enjoy my job

    Worst thing

    Customers

    5.9

    Cashier, November 2020

    • £19,000 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    The people I work with

    Worst thing

    Angry customers

    7.6

    Customer sevice advisor, September 2020

    • £9,900 per year, working a 20 hour week
    • 21–24 years old
    • 1–3 years experience

  • Best thing

    They allow us to work from home at the moment

    Worst thing

    Systems are needing upgrading, the hours worked, can’t take time off when you need it, lack of training and support

    3.3

    Customer service, August 2020

    • £21,800 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    Good work colleagues, environment

    Worst thing

    Customer attitude and workload

    6.0

    Cashier, August 2020

    • £17,000 per year, working a 35 hour week
    • 25 or older
    • 1–3 years experience

  • Best thing

    The people

    Worst thing

    Red tape, bigger managers not communicating effectively, too many job cuts and offshoring of work

    9.2

    Administrator, August 2020

    • £21,600 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    Enjoyable, close to home. Understanding of childcare issues if eany arise.

    Worst thing

    computer systems

    8.6

    International case management associate, July 2020

    • £22,000 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    The people you work with are great

    Worst thing

    The pressure on staff and the way they are treated by customers

    7.2

    Customer service specialist, July 2020

    • £23,000 per year, working a 35 hour week
    • 21–24 years old
    • 1–3 years experience

  • Best thing

    Benefits. Live cover, shares, very generous pension

    Worst thing

    Workload. Often not enough hours in the day

    9.3

    Team manager, May 2020

    • Manages people
    • £26,000 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience