House of Fraser
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DismissHouse of Fraser is a department store company.
houseoffraser.co.ukHouse of Fraser job reviews
Showing 44 reviews
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Best thing
the staff as a whole are all really nice
Worst thing
some of the managers are horrible it will take a toll on your mental health and they’re extremely understaffed so it’s really stressful probably getting paid minimum wage for maximum work
House of Fraser Sales assistant, January 2024
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Best thing
The people that work there
Worst thing
Pretty much everything
House of Fraser Employee, December 2023
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Best thing
The people and the discount
Worst thing
Lack of security
So many shop liftersHouse of Fraser Sales assistant, November 2023
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Best thing
Good hours, flexible schedule
Worst thing
Customers and certain jobs within the role
House of Fraser Visual merchandiser, March 2023
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Best thing
I have met new people and have gained A LOT off experience working on the different sections off the store
Worst thing
Poor management, short breaks (30 minutes), disorganised, no contracted hours
House of Fraser Employee, January 2023
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Best thing
The customers
Some Nice mangers & ColleaguesWorst thing
Till is stresseful
Rude & Aggressive colleagues
CultureHouse of Fraser Employee, December 2022
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Best thing
Becoming friends with some of the staff
Worst thing
Grumpy customers, a lot of hours for not much pay, entitled staff and customers, can get extremely boring
House of Fraser Retail assistant, November 2022
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Best thing
People I work with.
Worst thing
Too much work placed on Loading Bay team so front of house looks good.
House of Fraser Employee, October 2022
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Best thing
Very friendly
Nice staff
Not very stressfulWorst thing
Not much scope for the imagination
Bit boring at times
Some staff are rudeHouse of Fraser Sales assistant, September 2022
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Best thing
Not too hard, I like dealing with fashion
Worst thing
Customers
House of Fraser Employee, September 2022
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Best thing
The people and drama
Worst thing
The hours and shift changes
House of Fraser Temporary sales assistant, September 2022
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Best thing
Great people! Not hard labour and because of 0hours I can choose not to do a shift
Worst thing
Never given enough hours! Management can be seriously rude about your availability. Have to buy uniform (from the stores choice of brands) and pay 60% of the price.
House of Fraser Customer assistant, July 2022
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Best thing
The discount t
Worst thing
Zero hour contract, not getting enough breaks,
House of Fraser Employee, July 2022
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Best thing
Great team of people and managers!
House of Fraser Retail assistant, March 2022
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Best thing
- Nice managers and co-workers, everyone's very friendly with there being a good work culture in the store
- Understanding managers, the managers are all well trained. The managers are generally nice, most of them are young so they're fairly laid back, while still making sure everything gets done.
- Benefits, I've used my 20% off a lot.Worst thing
- Pay, while the commission has boosted my pay alot, its still not great. I know I could earn more working at Amazon or Sainsbury's.
- Understaffed, cost cutting by the head office has meant that theres 20% less staff than there should be, this can make some shifts hectic, and a little stressful at times. The managers are just as annoyed as us and don't blame us for any undone work, but it is still a bit stressful.House of Fraser Customer assistant, March 2022
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Best thing
20% Discount of all Frasers Group eg. Flannels, Sports direct
Worst thing
Poor Management
House of Fraser Sales assistant, March 2022
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Best thing
Flexibility, casual uniform, sociable and discount.
Worst thing
Lack of hours, pay, boring, can’t sit down at all, managers can be quick to judge, lonely, doing the work of 2 or 3 people, ignorant staff and customers.
House of Fraser Sales assistant, February 2022
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Best thing
Can be very flexible
Worst thing
Can be over worked and understaffed and still be asked for more, the staff can become quite catty for example staff will only talk to people on their own department and can be rude to others, so if you was to do overtime on another department you can be made to feel uncomfortable your whole shift. Sometimes if its a busy time period and you’re understaffed you can be asked to take less of or no break at all even if you’re entitled to one
House of Fraser Retail assistant, February 2022
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Best thing
Friendly colleagues
Ok pay
Nice place to workWorst thing
Manger can be a bit rude sometimes
House of Fraser Retail assistant, February 2022
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Best thing
Relatively easy, lovely team, very laizz afaire
Worst thing
Bad pay
House of Fraser Employee, February 2022
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Best thing
The hours suit around school
Worst thing
No progression. Nothing to do
House of Fraser Sales assistant, February 2022
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Best thing
The people I work with
Worst thing
The management
House of Fraser Employee, December 2021
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Best thing
Friendly staff
Worst thing
Boring job role
House of Fraser Sales assistant, December 2021
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Best thing
The people and the staff discount
Worst thing
The managers not realising just how busy it can get because we manage to cope, despite needing more staff.
House of Fraser Employee, December 2021
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Best thing
The working jours
Worst thing
Communication. Lack of proper leadership.
House of Fraser Warehouse operative, August 2021
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Best thing
People i work with
Worst thing
All perks have been stripped and 0 hrs intoduced
House of Fraser Deputy store manager, July 2021
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Best thing
Use to be a great place to work but now it’s horrible because of staff cuts and the forth coming forced zero hour contracts, upper management have no respect for floor staff and claim it’s due to the economy that they are having to bring in zero hour contracts, but we are run of our feet with the amount of customers in spending money
Worst thing
Being told you will be unemployed unless you agree to a zero hour contract - BAN ZERO HOUR CONTRACTS NOW !!!!
House of Fraser Sales assistant, July 2021
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Best thing
Discount
Worst thing
Toxic people to work around
House of Fraser Customer service assistant, June 2021
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Best thing
No uncomfortable uniform, good friendly team
Worst thing
Warm hot building in summer and cold in winter
House of Fraser Sales assistant, May 2021
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Best thing
People
Worst thing
Communication from Head office
House of Fraser Manager, April 2021
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Best thing
Work with a range of people
Varied role
Staff discountWorst thing
Managers unwilling to adapt
House of Fraser Manager, March 2021
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Best thing
Feels like a family, the team and fellow employees are the reason I stay
Worst thing
Lack of progression
House of Fraser Senior sales, February 2021
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Best thing
Department stores are friendly places to work. Always busy and something different every day.
Worst thing
Customers abusing you when they are angry. Head office don’t see enough of what goes on in a store. Very centralised business.
House of Fraser Manager, January 2021
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Best thing
The discount
Worst thing
The pay. The hours. The management.
House of Fraser Customer service advisor, October 2020
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Best thing
Social side
Worst thing
Lack of opportunities
House of Fraser Supervisor, September 2020
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Best thing
The people I work with
Worst thing
All the changes from one day to the next
House of Fraser Customer service assistant, March 2020
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Best thing
The team I work with
Worst thing
The company itself
House of Fraser Sales advisor, October 2019
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Best thing
People I work with.
Worst thing
Managers have no respect for their staff.
House of Fraser Sales assistant, October 2019
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Best thing
Communicating with people
Worst thing
Stress and standing up for 7 to 8 hours a day
House of Fraser Sales advisor, October 2019
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Best thing
My manager is so flexible
Worst thing
Getting to work
House of Fraser Supervisor, October 2019
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Best thing
Discounts and career opportunities
Worst thing
Lack of staff
House of Fraser Senior sales advisor, October 2019
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Best thing
My work colleagues support
Worst thing
Lack of communication, always changes
House of Fraser Supervisor, October 2019
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Best thing
Colleagues and decent pay for age
Worst thing
Management and hours
House of Fraser Sales assistant, October 2019
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Best thing
My colleagues- their friendly.
Worst thing
No overtime and four hour contracts.
House of Fraser Service specialist (product), October 2019