5.7

Homebase

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What it’s like working at Homebase

123 employees told us the worst thing about this employer…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Homebase head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 106 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful to work at Homebase?

    People feel stressed here

    How we know this

    79% of people say they often feel stressed at work

    Based on information from 110 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid below market rates

    Does Homebase pay market rates?

    People are not paid market rates

    How we know this

    80% of people are paid below the typical pay for the type of work they do

    Based on information from 98 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Homebase?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 51% report getting one week notice or less
    • 14% report getting two weeks notice
    • 14% report getting three weeks notice
    • 16% report getting four weeks notice or more
    • 6% report having a fixed rota

    Based on information from 118 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Not easy to book holiday

    How easy is it to book a holiday at Homebase?

    Most people find it hard to book holidays

    How we know this

    51% of people report it’s hard to book holidays

    Based on information from 114 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Shifts get changed at short notice

    Do Homebase managers change shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    53% of people say their manager changes their shifts at the last minute

    Based on information from 106 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People are not paid enough to live on

    Does Homebase pay enough to live on?

    Most people are not paid enough to live on

    How we know this

    67% of people say they are paid below the Real Living Wage for where they live

    Based on information from 114 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t recommend their team

    Do people at Homebase recommend working with their team?

    Only some people recommend working with their team

    How we know this

    56% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 120 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

Good
  • Easy to change shifts

    How easy is it for Homebase workers to change shifts?

    Most people find it easy to change shifts

    How we know this

    50% of people report that it’s easy to change shifts if they need to

    Based on information from 86 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Easy to take sick leave

    How easy is it to take sick leave at Homebase?

    Most people find it easy to take sick leave

    How we know this

    62% of people report that it’s easy to take time off if they are sick

    Based on information from 47 job reviews

  • People enjoy their job

    Do people at Homebase enjoy their jobs?

    Most people enjoy their job

    How we know this

    60% of people report they enjoy their job

    Based on information from 15 job reviews

  • Good choice of shifts

    Do Homebase workers get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    55% report that their manager gives them enough choice over which shifts they work

    Based on information from 113 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do people get enough training when they start at Homebase?

    Most people get enough training when they start

    How we know this

    53% of people report they got enough training when they started working here

    Based on information from 117 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    Is working at Homebase good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    56% of people who care for a child or other relative report this is a good place to work

    Based on information from 9 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Breaks are paid

    Do workers at Homebase get paid breaks?

    Usually. Most people get paid breaks

    How we know this

    56% of people say they get paid breaks

    Based on information from 109 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Opportunities to progress

    Are people given support to progress at Homebase?

    Most people are given support to progress here

    How we know this

    In the last year, 51% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 115 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get proper breaks

    Do people at Homebase get proper breaks?

    Most people get proper breaks

    How we know this

    64% of people report that they get to take proper breaks

    Based on information from 53 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People get sick pay

    Does Homebase pay sick pay?

    Usually. Most people get proper sick pay

    How we know this

    69% of people say they would get paid if they were sick but scheduled to work

    Based on information from 97 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good for students

    Is a Homebase job good for students?

    Most students say this is a good place to work if you’re studying

    How we know this

    71% of students report this is a good place to work if you’re studying

    Based on information from 14 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Managers are respectful

    Do people at Homebase feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    64% of people say they’re treated with respect by their managers

    Based on information from 101 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do workers at Homebase do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    55% of people report that they don’t do extra unpaid work

    Based on information from 51 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    Do workers feel well informed about how Homebase is doing?

    Most people feel well informed about how the company is doing

    How we know this

    61% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 111 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • People don’t worry about getting enough hours

    Do workers at Homebase worry about hours?

    People don’t worry about getting enough hours

    How we know this

    88% of people report they don’t worry about getting enough hours

    Based on information from 109 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Ask someone at Homebase

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How Homebase ranks

Homebase ranks joint 22nd to work for in builders merchant employers

  1. 19= Topps Tiles
    5.9
  2. 22= Homebase
    5.7
  3. 22= Jewson
    5.7

Pay ranges at Homebase

  1. £7.70–9.00 per hour

  2. £9.00–9.97 per hour

  3. £9.83–16.22 per hour

Homebase job reviews

  • Best thing

    My team. Colleagues are so lovely, and you can always come to work and know there positive, smiling attitude makes you think it’s not so bad being at work. Enables you to have a break and be with people you work well with and get along with, even with difficult times occurring outside of work.

    Worst thing

    Some Customers attitudes and challenges they bring. Constant cut backs, reduction in hours and lack of staff. We have lost up to 10 shop floor staff in a year and none have been replaced. This leaves 3-4 shop floor staff on a Sunday, an incredibly busy day. When customers are asking questions, getting paint mixes done etc, leaves one person in till with huge queue. Can be stressful.

    6.8

    Employee, April 2021

  • Best thing

    Fairly consistent, easy to learn

    Worst thing

    Head office, unrealistic standards and expectations

    4.9

    Employee, September 2021

About

Homebase is a retailer. They sell DIY, gardening and homeware products.

homebase.co.uk

Jobs by location

  1. 11 job openings

  2. 2 job openings

  3. 2 job openings

  4. 1 job opening

  5. 1 job opening

Handy to know

How much notice do people get of their shifts?

51% report getting one week notice or less
14% report getting two weeks notice
14% report getting three weeks notice
16% report getting four weeks notice or more
6% report having a fixed rota

Based on 118 employees

What contracts are people on?

14% report having low hours contracts (less than 16 hours)
45% report having part time contracts (16-35 hours)
41% report having full time contracts (more than 35 hours)

Based on 105 employees

How are people paid?

By the hour 87% of people report they get paid by the hour

Based on 123 employees

Thinking of working at Homebase?

Join Breakroom to unlock insights about Homebase and thousands of other employers.

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