Do people think Homebase head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on information from 106 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
In the last year, 51% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on information from 115 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
My team. Colleagues are so lovely, and you can always come to work and know there positive, smiling attitude makes you think it’s not so bad being at work. Enables you to have a break and be with people you work well with and get along with, even with difficult times occurring outside of work.
Some Customers attitudes and challenges they bring. Constant cut backs, reduction in hours and lack of staff. We have lost up to 10 shop floor staff in a year and none have been replaced. This leaves 3-4 shop floor staff on a Sunday, an incredibly busy day. When customers are asking questions, getting paint mixes done etc, leaves one person in till with huge queue. Can be stressful.
Employee, April 2021
Fairly consistent, easy to learn
Head office, unrealistic standards and expectations