Home Instead job reviews

Showing 87 reviews

• Best thing

  Knowing I've done a good job

  Worst thing

  Management, short staff ,chaotic

  2.8

  Home Instead Employee, October 2024

• Best thing

  seeing new people everyday

  Worst thing

  how tiring it is

  9.2

  Home Instead Carer, March 2024

• Best thing

  Helping other people

  Worst thing

  The clients can be really hurtful
  Working at 7am having 7-8 hours doing nothing then a client at 9pm…

  3.7

  Home Instead Employee, February 2024

• Best thing

  Met new people's, helping to improve the life of the ones in need

  Worst thing

  Not have enaf hours ,the rules e pay rates not clear ,everyone is diferent,

  5.5

  Home Instead Senior carer, December 2023

• Best thing

  Making a difference

  Worst thing

  Pay and unsociable hours

  8.0

  Home Instead Caregiver, August 2023

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• Best thing

  You can basically choose the hours and days that you want to work.

  Worst thing

  The pay is low

  6.4

  Home Instead Employee, May 2023

• Best thing

  People you care for.

  Worst thing

  Only be paid for the hr of the job and not in between

  4.6

  Home Instead Carer, May 2023

• Best thing

  Flexible hours

  Worst thing

  Short notice changes in rota and not allowed enough time to travel between clients

  1.6

  Home Instead Home carer, April 2023

• Best thing

  The relationships with the clients

  Worst thing

  Working by myself with certain clients and the breaks being too long

  5.5

  Home Instead Carer, April 2023

• Best thing

  Meeting and caring for clients

  Worst thing

  Late visit

  8.6

  Home Instead Team leader, February 2023

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• Best thing

  I love what I do. Seeing the smile on my clients face every day

  Worst thing

  When my clients pass away

  8.0

  Home Instead Carer, January 2023

• Best thing

  Seeing the same clients most days, having enough time to do what is required but also to chat

  Worst thing

  Not getting paid enough for fuel or time spent travelling between clients, I could have 4 clients each for 1 hour, by the time I get back home I've sometimes been out for 5 or 6 hours but only get paid for 4 hours.

  7.3

  Home Instead Employee, November 2022

• Best thing

  Meeting clients and changing their lives

  Worst thing

  Family

  9.2

  Home Instead Team leader, November 2022

• Best thing

  The clients we work with mostly, knowing that our help means so much to some clients, even if just there for companionship it can be the highlight of their day

  Worst thing

  Some clients can be challenging.
  Days can be long with very little breaks.
  Working by yourself a lot

  8.2

  Home Instead Carer, August 2022

• Best thing

  Looking after the house and cooking

  Worst thing

  Not going home on time

  8.0

  Home Instead Housekeeper, July 2022

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• Best thing

  the time i get to spend with lovely clients knowing that im helping them to stay in their own homes

  Worst thing

  the worry about not getting enough hours

  7.3

  Home Instead Carer, May 2022

• Best thing

  Making a difference to someone

  Worst thing

  Lone working

  9.0

  Home Instead Care assistant, April 2022

• Worst thing

  Lack of communication from Scheduler

  6.0

  Home Instead Employee, April 2022

• Best thing

  Caring for the elderly

  Worst thing

  Traveling across town

  3.4

  Home Instead Caregiver, March 2022

• Best thing

  I took a leap of faith, to change from outside manual labour, although the jobs not for everyone if you have a caring nurturing nature the job is so rewarding

  8.9

  Home Instead Home carer, March 2022

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• Best thing

  Get to meet different clients

  Worst thing

  Working till 11pm.back in at 8am

  3.3

  Home Instead Care assistant, March 2022

• Best thing

  The clients and the people I work with

  8.4

  Home Instead Caregiver, March 2022

• Best thing

  Bringing a smile to people's faces everyday.

  8.2

  Home Instead Care worker, March 2022

• Best thing

  One hour minimum calls and paid properly! Support from office staff whenever needed and lovely clients to work with.

  Worst thing

  Can be stressful - we are looking after people. Awful when you lose a client but grateful to have made a difference.

  9.2

  Home Instead Carer, March 2022

• Best thing

  Bringing a smile to my clients

  Worst thing

  Rota changes at short notice
  Not enough hrs
  No paid travel time

  7.0

  Home Instead Caregiver, March 2022

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• Best thing

  Lovely clients
  On call available if needed throughout shift

  Worst thing

  Arranging time off, have to give 4 weeks notice even if you only want one day off.
  Sometimes gaps in between visits mean that you’re having to wait around and these are not paid.

  5.0

  Home Instead Caregiver, March 2022

• Best thing

  Satisfaction I give after good work well done

  Worst thing

  Sometimes I feel helpless

  6.4

  Home Instead Care assistant, February 2022

• Best thing

  The people you meet

  Worst thing

  Understaffed

  1.3

  Home Instead Home carer, February 2022

• Best thing

  The clients snd helping them

  Worst thing

  Late nights but that's part of the job.

  8.6

  Home Instead Care assistant, February 2022

• Best thing

  Travelling around, meeting people, helping people

  Worst thing

  Incompetent disrespectful manager

  3.0

  Home Instead Caregiver, January 2022

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• Best thing

  Taking care residents

  Worst thing

  Content Training

  2.8

  Home Instead Care assistant, December 2021

• Best thing

  Caring for people

  Worst thing

  Pay and travelling a lot

  1.7

  Home Instead Carer, October 2021

• Best thing

  Meeting my clients

  Worst thing

  No getting breaks

  1.3

  Home Instead Carer, October 2021

• Best thing

  I love helping people

  Worst thing

  Sometimes they change your clients but it can't be helped when someone phones in sick.

  6.4

  Home Instead Caregiver, October 2021

• Best thing

  Making a difference

  Worst thing

  Pay and long hours

  5.0

  Home Instead Carer, September 2021

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• Best thing

  Fulfilment of helping people

  Worst thing

  Unbalance between client needs and staff availability

  4.2

  Home Instead Employee, September 2021

• Best thing

  Giving time to clients

  Worst thing

  Length of travel time

  6.1

  Home Instead Caregiver, September 2021

• Best thing

  Meeting new clients

  Worst thing

  Not getting breaks

  3.0

  Home Instead Caregiver, August 2021

• Best thing

  The clients

  Worst thing

  Unsure of hours

  3.4

  Home Instead Caregiver, August 2021

• Best thing

  The clients

  Worst thing

  Management and team

  2.5

  Home Instead Senior carer, August 2021

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• Best thing

  The clients are lovely and you get plenty of time with them

  Worst thing

  0 hour contract and unsociable hours

  1.4

  Home Instead Carer, August 2021

• Worst thing

  The gaps on between jobs and the long hours

  5.0

  Home Instead Carer, July 2021

• Best thing

  Meeting new people

  Worst thing

  Nasty clients

  3.9

  Home Instead Caregiver, July 2021

• Best thing

  The range if clients that I have. They all have a different story to tell

  Worst thing

  Sometimes when you have to cover for another carer there’s no information on the days client. If they have any specific problems that need to be covered in the shifts. Things like that.

  4.6

  Home Instead Carer, July 2021

• Best thing

  Clients

  Worst thing

  Not knowing hour many hours ill be doing

  5.5

  Home Instead Carer, July 2021

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• Best thing

  The clients you meet and flexibility

  Worst thing

  When a client goes into a home or passes away..also lack of hours

  7.3

  Home Instead Caregiver, July 2021

• Best thing

  The team I work with. Making a difference

  Worst thing

  Stressful deadlines. Client deaths. Keeping staff happy

  8.4

  Home Instead Operations manager, July 2021

• Best thing

  Love live-in care as it gives quality time to client

  Worst thing

  Lack of team spirit

  2.5

  Home Instead Caregiver, July 2021

• Best thing

  Meaningful

  Worst thing

  When you cannot help someone

  7.1

  Home Instead Carer, June 2021

• Best thing

  My clients

  Worst thing

  Not sure on hours & being moved from calls poor communication from office

  3.7

  Home Instead Carer, June 2021