Hollywood Bowl

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Hollywood Bowl is a bowling and entertainment venue company.

hollywoodbowl.co.uk

Hollywood Bowl job reviews

Showing 41 reviews

  • Best thing

    The other employees are great

    Worst thing

    Telling people about delays

    4.1

    Hollywood Bowl Team member, January 2024

  • Best thing

    The staff

    Worst thing

    How busy it gets with no staff

    5.5

    Hollywood Bowl Team member, December 2023

  • Best thing

    Flexibility and engaging

    Worst thing

    High expectancy with limited time given

    8.4

    Hollywood Bowl Employee, September 2023

  • Best thing

    The customer interaction

    Worst thing

    Overrun - late finishes

    9.2

    Hollywood Bowl Team member, July 2023

  • Best thing

    - 50% off food and drinks
    - Paid Break

    Worst thing

    - Staff are racist, homophobic, transphobic any anything under the umbrella of prejudice
    - customers are unbelievably rude
    - where i worked it felt like secondary school and there was always some sort of drama and you wouldn’t get a peaceful 8 hour shift ever

    2.6

    Hollywood Bowl Team member, June 2023

  • Best thing

    Good team and decent pay (for 18+)

    Worst thing

    some managers are unfair, certain employees are lazy and I have to pick up slack for them, hours being cut and getting sent home early

    3.2

    Hollywood Bowl Employee, June 2023

  • Best thing

    The working community is good, managers differ per centre but mine are lovely and care! FREE BOWLING GAMES. Good progression options for people who are interested.

    Worst thing

    Company is so backward and hence high team turnover and bad reviews left from previous workers! If the higher ups actually managed to grasp the concept of the working community that put so much effort in and get so little back then maybe this company may have better reputation. Pay is horrendous for what some of us do and is based off age range and not ability… so many young talented workers that show some passion leave because they perform better than older employees and get no recognition or pay! Ideas are hardly listened to and this company is profit, profit, profit, no care is displayed for us as employees. In order for us as employees to get you a better standing on the b heard standings pay better and maybe people won’t put in minimum effort!

    3.9

    Hollywood Bowl Team member, June 2023

  • Best thing

    The team and management sense of family

    Worst thing

    Awful rude customers

    7.8

    Hollywood Bowl Team leader, May 2023

  • Best thing

    Strong sense of family within the team, many opportunities to progress, recognition schemes like mentions and badges

    Worst thing

    Customers can be rude, others can be lazy and expect you to pick up their work

    8.0

    Hollywood Bowl Employee, May 2023

  • Best thing

    The team

    Worst thing

    Anti social behaviour and management

    1.2

    Hollywood Bowl Technician, May 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Technician in our centre. We are disappointed to read that you do not feel supported by your management team. We would really appreciate you emailing careers@hollywoodbowl.co.uk to share some more information about this to help us understand further.

  • Best thing

    Lovely team and discount on food and drinks

    Worst thing

    overworked
    understaffed
    stressful
    managers got their favourite and can be unprofessional at times
    don’t get a proper break

    1.3

    Hollywood Bowl Team member, May 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for a review as a Team Member. We are pleased to read you have a lovely team and you benefit from our benefits. We always aim to have maximum coverage on peak periods whilst ensuring our team members receive adequate breaks and feel supported regardless of our footfall. We would really appreciate you emailing careers@hollywoodbowl.co.uk to share some more information about this to help us understand further.

  • Best thing

    The best thing about this job is being friends with my colleagues.

    Worst thing

    Inconsistent managers, scheduling conflicts every week, no support from managers, no one ever receives their contracted hours and staff frequently work 12+ hour shifts due to poor scheduling. Broken equipment is never fixed and staff are massively underappreciated.

    3.4

    Hollywood Bowl Team member, May 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review. We are pleased to read that you have a great team! We are sad to hear such disappointing feedback and sorry to hear your feedback on the scheduling at your centre. It is also important to us to ensure our Team Members feel valued and supported by their management team and support is a priority for us so we would really appreciate you emailing careers@hollywoodbowl.co.uk to share some more information about this to help us understand further.

  • Best thing

    Bowling vouchers are good and there are plenty of opportunities within shifts for different roles

    Worst thing

    Can be very hard to get the shift u want or to be trained on a new area they often don't take ur ideas into consideration of which department you would like to work on shift

    3.2

    Hollywood Bowl Team member, March 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Team Member. We are pleased to read that you like the variety of the role and you enjoy the bowling vouchers. We are sorry to read about the scheduling and training. For us to understand further, please can you email careers@hollywoodbowl.co.uk

  • Best thing

    Only the people I work with nothing else.

    Worst thing

    Your only seen as a bottom line to them. The company does not care about you only profits

    1.6

    Hollywood Bowl Employee, February 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review. We are sorry to read your feedback and that you feel the company doesn't care. For us to understand further, please can you email careers@hollywoodbowl.co.uk

  • Best thing

    You meet some nice people

    Worst thing

    Everything else

    1.5

    Hollywood Bowl Bar staff, January 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Team Member in our centre.

  • Best thing

    Easy job

    Worst thing

    I don’t think I get paid enough for what I’m supposed to do and what other people are on

    5.5

    Hollywood Bowl Assistant manager, January 2023

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as an Assistant Manager in our centre. We regularly benchmark our jobs against market rates to ensure what we are paying is in line with this and competitors in the same space.

  • Best thing

    other team members

    Worst thing

    managers, work amount/environment, pay, stress level

    1.3

    Hollywood Bowl Team member, December 2022

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Team Member. We regularly benchmark our jobs against market rates to ensure what we are paying is in line with this and competitors in the same space. It is also important to us to ensure our Team Members feel valued and supported by their management team and employee welfare is a top priority for us so we would really appreciate you emailing careers@hollywoodbowl.co.uk to share some more information about this to help us understand further.

  • Best thing

    The team and management

    Worst thing

    The stress during peak hours

    8.2

    Hollywood Bowl Team member, November 2022

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Team Member in our centre. We are pleased read you feel the best thing is the Team and Management. We always aim to have maximum coverage on peak periods whilst ensuring our team members receive adequate breaks and feel supported regardless of our footfall.

  • Best thing

    friendly and social work team

    Worst thing

    unsocial hours
    understaffed
    very very busy
    extremely late finishes

    6.4

    Hollywood Bowl Assistant manager, November 2022

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as an Assistant Manager in our centre. With some of our centres opening late, we understand that some shifts may finish later than others, so we appreciate your time in working these hours.

  • Best thing

    Team at my centre are very nice and like a family

    Worst thing

    Head office and other centres constantly talk down on us

    6.0

    Hollywood Bowl Team member, October 2022

    1. Reply from Recruitment Manager at Hollywood Bowl, May 2023

      Thank you for your review as a Team Member at our Centre. We are pleased to read you have a great team! We are sorry to hear you feel Head Office and other centres talk down on you. For us to understand this further, we would appreciate you emailing careers@hollywoodbowl.co.uk

  • Best thing

    Great people, managers and staff are all great and are there to help.

    Worst thing

    can get repetivtive.

    8.4

    Hollywood Bowl Contact centre advisor, September 2022

  • Best thing

    coworkers are lovely

    Worst thing

    bad organisation

    3.5

    Hollywood Bowl Team leader, July 2022

  • Best thing

    co workers and flexibility

    Worst thing

    always understaffed, doing to much

    6.0

    Hollywood Bowl Team member, July 2022

  • Best thing

    see the children having fun with party's

    Worst thing

    being rushed all the time

    1.2

    Hollywood Bowl Cleaner, June 2022

  • Best thing

    The team and work ethics. Sometimes the customers.

    Worst thing

    Not paid enough for the responsibilities im given. If someone phones in sick its difficult to cover their shift which leaves us short staffed.

    5.5

    Hollywood Bowl Service host, June 2022

  • Best thing

    The People you get to work with

    Worst thing

    Poor pay: Job pays minimum wage based on how old you are so some people are paid higher than others because they are older.

    Mangers that don't undertsand issues for their staff and don't undertsand people that people want to progress in the company

    2.0

    Hollywood Bowl Team member, June 2022

  • Best thing

    Some of the people you work with. Really fast paced job

    Worst thing

    Such fast pace don’t always get breaks, or managers throw you under the bus to get what’s best for them and don’t take your mental health of stress into consideration. Feel like I get underpaid for the amount of work I do

    2.1

    Hollywood Bowl Team member, May 2022

  • Best thing

    The other team members are the only reason why people stay because you all create a bond so strong through what you go through working here

    Worst thing

    Not treated with respect, public humiliation infront of customers by a certain manager, verbally abused by a certain manager and managers have no concept of please and thankyou

    1.2

    Hollywood Bowl Team member, March 2022

  • Best thing

    Very enjoyable first job everyones nice

    Worst thing

    Some rude customers

    9.4

    Hollywood Bowl Team member, March 2022

  • Best thing

    -great team members
    -reliable pay

    Worst thing

    -too stressful
    -managers can be rude and hard to talk to
    -rude customers
    -understaffed
    -heavy workload

    3.7

    Hollywood Bowl Team member, February 2022

  • Best thing

    The team members, everyone’s a family. Perks of free bowling and discount on food & drinks

    Worst thing

    Can be understaffed so jobs don’t get done, end up covering a lot due to sickness

    6.0

    Hollywood Bowl Team member, February 2022

  • Best thing

    Other team members, feels like a family

    Worst thing

    The customers, understaffed, underpaid, never get a full break, no respect from managers

    1.5

    Hollywood Bowl Team member, February 2022

  • Best thing

    The team members

    Worst thing

    The pay
    The team levels
    The stress

    4.1

    Hollywood Bowl Team member, January 2022

  • Best thing

    Find new friends

    Worst thing

    Get shouted out a lot by customers and managers and is always stressed out and miserable

    1.9

    Hollywood Bowl Team member, November 2021

  • Best thing

    The people you work with are actually your friends it’s amazing

    Worst thing

    Can get busy and stressful

    8.2

    Hollywood Bowl Team member, November 2021

  • Best thing

    The peoole

    Worst thing

    The pay
    The hours
    Understaffed
    Treated poorly
    No tips
    Rubbish work

    3.0

    Hollywood Bowl Team member, November 2021

  • Best thing

    Different work roles

    Worst thing

    In an 8 hour shift you get a 20 minute break after 6 hours. In my opinion it should be after 4.5 and a couple of 10 minute unpaid breaks or 10 mins after 3 hours then 20 mins after 6 hours then 1.40 hours later finish.

    4.3

    Hollywood Bowl Team member, June 2021

  • Best thing

    Always kept going, meet new people

    Worst thing

    Not enough staff, not enough break

    5.5

    Hollywood Bowl Team member, February 2021

  • Best thing

    Great atmosphere, easy to work, good hours, good laugh, great company.

    Worst thing

    Centre manager is terrible but everything else is good. Other centre managers around the country are great.

    8.4

    Hollywood Bowl Assistant manager, February 2021

  • Best thing

    Team are all friendly from the moment you join, made to feel welcome very quickly.

    Worst thing

    Can feel overwhelmed on busy days with the amount of different jobs

    7.0

    Hollywood Bowl Team member, December 2020

  • Best thing

    Straightforward job, can be enjoyable interacting with happy customers.

    For the most part, a good team who work well but can also have fun in between.

    Getting rewarded for achieving certain milestones,e.g. so many customer compliments with pin badges. Winning team member if the month you can also win things like free cinema tickets etc.

    Incentives so often where should the centre win, they can win a bonus on your wages.

    Good management who do care about you as a person and do try help you reach any goals you set.

    Worst thing

    Minimum wage; at very least team members should not be paid less just because of age.

    Understandable due to this being peak times but very rarely get weekends off.

    Can occasionally be very stressful when at max capacity.

    9.3

    Hollywood Bowl Team member-lane host, August 2020