Holiday Inn

Holiday Inn is an international hotel operator.

holidayinn.com/hotels/gb/en/reservation

Holiday Inn job reviews

Showing 60 reviews

  • Best thing

    Coworkers managers and nice environment

    4.1

    Food and beverage assistant at Holiday Inn, May 2026

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  • Best thing

    Pay

    Worst thing

    Unpaid for extra time even if it is work related

    4.3

    Receptionist at Holiday Inn, April 2026

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  • Best thing

    Getting along with the team. Good colleagues will help out. As a person the manager can be nice as well.

    Worst thing

    Underpayed, under staffed, over worked, not told about the rota in advance if you’re working later than usual. No taxi/ uber back home if you work later than usual. No pay rises or bonuses. Manager doesn’t care about workers, only money

    5.5

    Employee at Holiday Inn, April 2026

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  • Best thing

    The guess

    Worst thing

    Mangers over working me

    1.4

    Bar staff at Holiday Inn, April 2026

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  • Best thing

    The hours

    Worst thing

    no organised lack of communication

    6.4

    Employee at Holiday Inn, March 2026

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  • Best thing

    Talking to members

    Worst thing

    All we do is clean and it isn’t in the contract

    1.4

    Employee at Holiday Inn, November 2025

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  • Best thing

    It is very laid back

    Worst thing

    It can become non stop at times causing me to have an extremely late break if i have one at all, although this is rare

    9.6

    Employee at Holiday Inn, October 2025

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  • Best thing

    Pay, routine

    Worst thing

    Team dynamic and lack of communication

    6.8

    Employee at Holiday Inn, September 2025

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  • Best thing

    See all my staff members

    Worst thing

    No glasses for drinks

    8.3

    Team member at Holiday Inn, August 2025

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  • Best thing

    The cold water machine

    Worst thing

    You get a 30 break off of you even if you haven’t taken it. It’s unorganised and over loaded with work

    1.3

    Housekeeper at Holiday Inn, July 2025

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  • Best thing

    Guest interaction

    Worst thing

    Some employees are rude

    8.4

    Reception supervisor at Holiday Inn, May 2025

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  • Best thing

    Fun work with friendly people

    Worst thing

    And be stressful

    7.8

    Barista at Holiday Inn, February 2025

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  • Best thing

    Opportunities and gaining skills with experience

    Worst thing

    No warmth and affection from the managers, always a lot of pressure.

    4.3

    Food and beverage assistant at Holiday Inn, February 2025

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  • Best thing

    Other staff members

    Worst thing

    The manager

    2.4

    Team member at Holiday Inn, January 2025

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  • Best thing

    The people, how near my home it is

    Worst thing

    How slow it can be

    5.5

    Guest service assistant at Holiday Inn, January 2025

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  • Best thing

    My Colleagues

    Worst thing

    Management and pay

    3.9

    Duty manager at Holiday Inn, December 2024

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  • Best thing

    Some Staff and meeting nice customers

    Worst thing

    Some staff , getting hours taken off you , some management having too big of egos

    1.5

    Team leader at Holiday Inn, November 2024

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  • Best thing

    Hours and no contact with people

    Worst thing

    Supervisor

    4.6

    Housekeeper at Holiday Inn, November 2024

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  • Best thing

    The team is lovely and really does feel very close

    Worst thing

    We are deliberately understaffed constantly, poor management, the kitchen is not adapted for my use as i am unusually tall and causes daily pain

    3.2

    Chef at Holiday Inn, October 2024

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  • Best thing

    Working along side my colleagues and cooking food

    Worst thing

    Sometime stress due to fnb

    9.0

    Chef de partie at Holiday Inn, October 2024

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  • Best thing

    Best management ever, always so helpful and understanding and a lovely environment to work in.

    Worst thing

    Unpaid breaks

    8.0

    Guest service assistant at Holiday Inn, October 2024

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  • Worst thing

    lack of respect for the employee ignorance and racism lack of support

    1.5

    Housekeeper at Holiday Inn, September 2024

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  • Best thing

    The tasks themselves are easy to do.
    I’m allowed to listen to music while I work.

    Worst thing

    I don’t get enough hours
    I don’t get chances to interact with people as I’m alone most of the time

    6.8

    Housekeeper at Holiday Inn, August 2024

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  • Best thing

    Flexible shifts
    Can be fun with a good team

    Worst thing

    Toxic workplace culture
    Certain staff not needing to pull their weight, leaving it to other staff members.
    Pressured to work more hours.

    2.6

    Guest service assistant at Holiday Inn, January 2024

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  • Best thing

    The team

    Worst thing

    Cleaning, very unhygienic, constantly touching dirty linen

    3.4

    Room attendant at Holiday Inn, November 2023

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  • Best thing

    Getting the regular residents as close friends

    Worst thing

    Everything. Staff, managers, training was non existent, the bullying, the rota was 3 days in advance.

    3.2

    Bar staff at Holiday Inn, September 2023

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  • Best thing

    The team

    Worst thing

    The difficult guests

    6.0

    Supervisor at Holiday Inn, July 2023

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  • Best thing

    Very friendly staff.

    Worst thing

    Management. Incompetent and rude. No respect for employees that are underpaid. All the managers are just the bosses mates. Horrendous place to work.

    1.2

    Food and beverage assistant at Holiday Inn, June 2023

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  • Best thing

    The people I work with

    Worst thing

    Lack of teamwork between departments

    7.0

    Employee at Holiday Inn, April 2023

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  • Best thing

    What I do

    Worst thing

    What my manager do

    6.6

    Maintenance assistant at Holiday Inn, February 2023

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  • Best thing

    Co workers, garenteed hours, In house progression, employee discount, free meal on shift

    Worst thing

    Stress stress stress, either dead or everything happeneing at once, lack of common decency from some customers, not enough training or time to train new staff, having to do 16hr shift when no one comes in to cover - usually nightshifts, very mentally draining

    4.6

    Team leader at Holiday Inn, February 2023

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  • Worst thing

    Management won't fix the problems within the hotel that cause the most stress and complaints.
    Manager is ludicrously under qualified to lead a team.

    2.1

    Receptionist at Holiday Inn, December 2022

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  • Best thing

    Hopefully get a room to sleep in after a 12 hour shift and finishing at 4am

    Worst thing

    Being left by yourself to do a 3 man job

    2.0

    Front of house staff at Holiday Inn, December 2022

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  • Best thing

    Good money, not many hours

    Worst thing

    Waking up on weekends earlier than I would on weekdays

    8.0

    Breakfast waitress at Holiday Inn, December 2022

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  • Best thing

    Not sure

    Worst thing

    Sore feet and back

    9.2

    Waitress at Holiday Inn, November 2022

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  • Best thing

    interacting with guests daily

    Worst thing

    people not pulling their weight

    2.4

    Guest service assistant at Holiday Inn, October 2022

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  • Best thing

    Flexible

    Worst thing

    No training no help toxic people

    3.2

    Guest service manager at Holiday Inn, October 2022

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  • Best thing

    Leaving

    Worst thing

    The stress
    The management
    Understaffed
    Lack of communication
    Lack of care
    Lake of ownership

    1.1

    Supervisor at Holiday Inn, October 2022

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  • Best thing

    Getting to know the regular guests that stay alot at the hotel

    Worst thing

    Everything don’t get respected
    Managers talk about their employees behind their backs

    1.2

    General assistant at Holiday Inn, September 2022

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  • Best thing

    Just going in to cook

    Worst thing

    Management and other employees

    2.1

    Line chef at Holiday Inn, September 2022

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  • Worst thing

    Not taken seriously.
    Management is the cause of many problems
    Often felt disrespected

    1.7

    General sales assistant at Holiday Inn, August 2022

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  • Best thing

    Co-workers, free food, leisure membership

    Worst thing

    Stress, unfriendly managers, little notice on shift changes, pestered outside of work

    3.0

    Front of house at Holiday Inn, August 2022

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  • Best thing

    The benefits

    Worst thing

    The staff
    The manager
    The crazy rota schedule

    2.0

    Team member at Holiday Inn, June 2022

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  • Best thing

    The people I work with and the flexible hours.

    Worst thing

    Can be stressful when busy, managers are quite unprofessional and rude sometimes but are generally helpful.

    4.9

    Guest service assistant at Holiday Inn, May 2022

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  • Best thing

    Good hours with overtimes

    Worst thing

    Not enough monay for role what have

    8.4

    Assistant manager at Holiday Inn, April 2022

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  • Best thing

    Team members

    Worst thing

    Far too much stress and having to work outside of ours is stupid. Don't get paid sick pay. Never enough staff to cover sickness or holidays so always short staffed

    1.2

    General assistant at Holiday Inn, April 2022

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  • Best thing

    People I work with and opportunities

    Worst thing

    Salary and hours of work

    6.0

    Front of house manager at Holiday Inn, February 2022

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  • Best thing

    Good pay and benefits

    Worst thing

    Understaffed

    8.2

    Food and beverage assistant at Holiday Inn, February 2022

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  • Best thing

    It’s fun

    Worst thing

    Gets busy at times

    8.0

    Waiter at Holiday Inn, January 2022

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  • Best thing

    Good hourly rate

    Worst thing

    Sometimes hours are too short

    7.1

    Housekeeping at Holiday Inn, December 2021

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