HM Prison and Probation Service
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DismissHM Prison and Probation Service run prisons and probation services across England and Wales.
gov.uk/government/organisations/hm-prison-serviceHM Prison and Probation Service job reviews
Showing 202 reviews
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Best thing
Staff members
Having a laugh and changing people livesWorst thing
Staff members
HM Prison and Probation Service Prison officer, March 2024
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Best thing
Great team
Worst thing
Higher ups making decisions without even working the landings
HM Prison and Probation Service Prison officer, March 2024
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Best thing
Pay
No 2 days are the sameWorst thing
Stressful
Lazy management
Priorities are all wrongHM Prison and Probation Service Prison officer, March 2024
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Best thing
The people I work with
Worst thing
Under staffed
HM Prison and Probation Service Employee, February 2024
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Best thing
Interviewing people who have committed a crime, write a report for court which offers a sentence proposal.
Working with solicitors, legal advisers, ushers, magistrates and other agencies.
Pay is not bad
Hours are usual working dayWorst thing
Team leaders who often do not have a clue about what your daily work entails.
Probation officers and probation service officers have a high turn over of staff due to the pressure of very high workloads.
Many staff are taking time off sick due to anxiety.
Dont get paid for 1 hour lunch break and many staff work their lunch as its not expected but workloads force this to occur.
There is bullying, lack of consideration or empathy for staff.
Policies are geared towards the public and everyone else with staff at the bottom.
As a civil servant, you are expected to do much more for no extra money or lieu time.HM Prison and Probation Service Employee, February 2024
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Best thing
The people we work with, their values.
Worst thing
Too much HR, policies and procedures to work too. Lost the personal touch
HM Prison and Probation Service Senior Administrator, February 2024
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Best thing
Booking holiday, potential to make money through overtime
Worst thing
Not safe
HM Prison and Probation Service Prison officer, February 2024
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Best thing
Work colleagues and how understanding they are
Worst thing
Management ignores your concerns.
Management does not care if you are doing 2 peoples job, they expect you to do 5 peoples job. When you do Not complete it in time, you get shouted at and a telling off. Which then they treat you arrogantly.HM Prison and Probation Service Receptionist, January 2024
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Best thing
You get what you put in to the job, it's a hard job but full with people who are great to work with.
Worst thing
Under valued by the community and not appreciated by the government on the environment that can be improved
HM Prison and Probation Service Employee, December 2023
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Best thing
Always something different day to day
Worst thing
Not a lot of movement and can be repetitive at times
HM Prison and Probation Service Administrator, December 2023
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Best thing
Face to face work with service users
Worst thing
Office politics and poor organisation structure
HM Prison and Probation Service Employee, December 2023
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Best thing
Learning the prisoners and talking to them
Worst thing
Violence
HM Prison and Probation Service Prison officer, December 2023
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Best thing
The people that you work with every day are brilliant because we are all in it together. There is always something new happening.
Worst thing
The shifts are a bit all over the place. Sometimes the management don't realise what actually happens on shift.
HM Prison and Probation Service Prison officer, November 2023
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Best thing
Job security
Good pension
Opportunities for paid overtimeWorst thing
Risk of injury
Challenging day-to-dayHM Prison and Probation Service Prison officer, November 2023
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Best thing
Keeps you challenged
Worst thing
Pay, management support, lack of staff, unsafe environment
HM Prison and Probation Service Prison officer, November 2023
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Best thing
Contributing to positive change
Worst thing
Unrealistic timings for completion of admin and the amount of unmeasured tasks which are not reflected in workload measurements
HM Prison and Probation Service Employee, November 2023
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Best thing
Flexi time
Worst thing
Lack of progression and training opportunities
HM Prison and Probation Service Administrator, November 2023
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Best thing
As long as you treat people fairly you're days can be a good laugh and go very smoothly
Worst thing
Lack of staff and some staff looking down on others
HM Prison and Probation Service Chef, October 2023
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Best thing
It's so rewarding when someone you support finally makes positive changes in their life.
Worst thing
The stress, the lack of staff, the pay in comparison to the harm you may experience.
HM Prison and Probation Service Employee, October 2023
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Best thing
Good pay, benefits and holidays
Worst thing
High workload, poor training
HM Prison and Probation Service Employee, October 2023
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Best thing
Flexitime working, colleagues in my team
Worst thing
Pay, lack of appreciation for admin from rest of office, high workload
HM Prison and Probation Service Administrator, October 2023
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Best thing
The ability to make a difference, variety, Flexibility,
Worst thing
Bureaucracy, Caseload, High level of responsibility, High public expectations
HM Prison and Probation Service Employee, October 2023
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Best thing
My team
The service usersWorst thing
Statistics and data
The managementHM Prison and Probation Service Employee, September 2023
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Best thing
The people along side me
Worst thing
Management
HM Prison and Probation Service Prison officer, September 2023
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Best thing
Working with lots of different people
Supportive colleagues and managers
InterestingWorst thing
Being short staffed
Constantly changes to processes
Too much paperwork and processes to do, many of which are duplication, just to give the quality control team something to doHM Prison and Probation Service Employee, September 2023
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Best thing
People in the office, interesting work, job prospects
Worst thing
Unreasonable Manager
HM Prison and Probation Service Administrator, September 2023
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Best thing
Be able to help other
Worst thing
No support
HM Prison and Probation Service Prison officer, August 2023
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Best thing
I help people who come out of prison or punished to community punished and try to change their lives.
Worst thing
The leadership, paperwork and lack of staff.
HM Prison and Probation Service Employee, August 2023
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Best thing
Pay. Work colleagues.
Worst thing
Prisoners being aggressive.
HM Prison and Probation Service Prison officer, August 2023
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Best thing
Team, restraints, making small differences, keeping bad people away from family
Worst thing
Unsure what you are walking into, prison system doesn't actually work for extreme cases
HM Prison and Probation Service Prison officer, August 2023
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Best thing
Good teamwork and great staff . Every day is different
Worst thing
Dangerous .
Understaffed .HM Prison and Probation Service Employee, July 2023
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Best thing
People around you.
Worst thing
People around you.
HM Prison and Probation Service Prison officer, July 2023
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Best thing
Good teams
Worst thing
Poor decisions by powers that be
HM Prison and Probation Service Employee, July 2023
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Best thing
Random, challenges, responsibility
Worst thing
Violence, strenuous shifts, unsafe.
HM Prison and Probation Service Prison officer, July 2023
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Best thing
The people
Worst thing
The lark of support to progress
HM Prison and Probation Service Administrator, June 2023
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Best thing
The friends you make
Worst thing
Senior management, bullying, corruption from senior management down, nepotism, misogyny, new staff who think they know everything. There is no benefit to working there. No promotions unless corruption, nepotism and boys club have a say. Got idiots for managers
HM Prison and Probation Service Prison officer, June 2023
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Best thing
Some good people in the job, enjoyable to work with, but as of late, the bar for new recruits is way too low
Worst thing
Shockingly incompetent management, no transferable skills to any other profession, very poor public perception/social standing, essentially a dead end job, fundamentally unsafe, extremely stressful with no real supervision, proper training or support once you go live after the initial training, which in itself, is totally unfit for purpose
HM Prison and Probation Service Prison officer, May 2023
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Best thing
The money
The people you work with
Days are never boring
Career progressionWorst thing
Stress
Hours
Dangerous situations
The arguments
The daily danger
Colleagues not having your back
DramaHM Prison and Probation Service Prison officer, May 2023
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Best thing
Not micromanaged like some work places
Worst thing
Not able to book night shifts off
HM Prison and Probation Service Employee, May 2023
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Best thing
Pension
Worst thing
No training, unrealistic targets, no benefits or perks
HM Prison and Probation Service Administrator, May 2023
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Best thing
Working with colleagues I have know for a number of years.
Worst thing
Poor management, job for the boys culture, pay and can be dangerous environment to work in
HM Prison and Probation Service Employee, April 2023
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Best thing
The team
Worst thing
Safety and lack of management communication
HM Prison and Probation Service Prison officer, April 2023
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Best thing
Colleagues of same rank. Helping others
Worst thing
Managers are bullies
HM Prison and Probation Service Prison officer, April 2023
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Best thing
Overtime opportunities
Worst thing
Not being able to get time off
HM Prison and Probation Service Prison officer, April 2023
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Best thing
Being a probation officer can be a very rewarding role helping those who need support to change their lives.
Worst thing
I’m totally stressed out all the time, workloads are unmanageable and managers to do help.
HM Prison and Probation Service Employee, March 2023
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Best thing
My team
Worst thing
Pay, lack of recognition, lack of support, over working, stress, lack of empathy.
HM Prison and Probation Service Employee, March 2023
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Best thing
Working with people trying to change.
Worst thing
Stress of the job at times.
HM Prison and Probation Service Employee, March 2023
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Best thing
Pension
Money
Helping others
People I work withWorst thing
Far away from home
Long daysHM Prison and Probation Service Administrator, February 2023
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Best thing
The constant change and challenge
Worst thing
The danger
HM Prison and Probation Service Prison officer, January 2023
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Best thing
Secure sector, overtime available, varied roles
Worst thing
Face fit culture, inadequate training
HM Prison and Probation Service Employee, January 2023