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HM Prison and Probation Service

gov.uk/government/organisations/hm-prison-service

Breakroom Rating based on 45 job reviews

5.5/10
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HM Prison and Probation Service job reviews

Find out what HM Prison and Probation Service jobs are really like…

45 HM Prison and Probation Service employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 4.6/10

    Prison officer

    • £24,500 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Not enough training
    3. Hard to take holidays
    Find out more
    August 2020
  • 6.1/10

    Office

    • £19,000 per year, working a 24 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Four weeks notice of their shifts
    3. Haven’t had any opportunities to progress
    Find out more
    August 2020
  • 4.0/10

    Prison officer

    • £22,300 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Unsafe workplace
    3. Bad for students

    Best thing

    The other staff

    Worst thing

    Stress, lack of management support

    Find out more
    August 2020
  • 5.8/10

    Osg

    • £21,100 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Haven’t had any opportunities to progress
    3. Unsafe workplace
    Find out more
    August 2020
  • 8.2/10

    Prison officer

    • £30,800 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Get proper breaks
    3. Bad for people with caring responsibilities
    Find out more
    July 2020
  • 2.8/10

    Officer

    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No paid breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Hard to change shifts
    Find out more
    July 2020
  • 3.6/10

    Prison officer

    • £23,500 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Haven’t had any opportunities to progress
    3. Doesn’t recommend their team
    Find out more
    July 2020
  • 6.1/10

    Senior officer

    • Manages people
    • £26,900 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Easy to take holidays
    3. Unsafe workplace
    Find out more
    July 2020
  • 7.2/10

    Officer

    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Enough training
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Friends I’ve made

    Worst thing

    Management

    Find out more
    July 2020
  • 7.6/10

    Prison officer

    • £24,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Safe workplace
    3. No paid breaks

    Best thing

    People I work with

    Worst thing

    Pay and chance of getting assaulted

    Find out more
    July 2020
  • 6.8/10

    Custodial manager

    • Manages people
    • £37,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Proper sick pay
    3. Doing unpaid extra work

    Best thing

    Managing a great team, seeing staff go off duty safe, happy and on time

    Worst thing

    Seeing staff assaulted and hurt, having to request an ambulance to take them to hospital for treatment

    Find out more
    July 2020
  • 4.0/10

    Prison officer

    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Less than a week’s notice of their shifts
    3. Hard to take holidays

    Best thing

    Annual leave entitlement

    Worst thing

    Unsafe environment, threatening dangerous place to work

    Find out more
    July 2020
  • 4.6/10

    Dst

    • £26,000 per year, working a 45 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Enough training
    2. Minimum sick pay
    3. Haven’t had any opportunities to progress

    Best thing

    The feeling of accomplishment

    Worst thing

    The danger and long hours

    Find out more
    July 2020
  • 5.2/10

    Officer

    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team
    Find out more
    July 2020
  • 6.1/10

    Band 3 officer

    • £22,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Proper sick pay
    3. Haven’t had any opportunities to progress
    Find out more
    July 2020
  • 2.2/10

    Operational support grade

    • £21,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No paid breaks
    2. Not treated with respect
    3. Haven’t had any opportunities to progress

    Best thing

    my colleagues

    Worst thing

    the shift pattern, bad management, lazy people, rude visitors

    Find out more
    July 2020
  • 5.8/10

    Prison officer

    • Manages people
    • £10.00 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Stressed
    3. Unsafe workplace

    Best thing

    Team building

    Worst thing

    The violent prisoners

    Find out more
    July 2020
  • 4.0/10

    Supervising officer

    • Manages people
    • £33,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Hard to change shifts
    3. Doesn’t recommend their team
    Find out more
    July 2020
  • 4.2/10

    Custody officer

    • £30,500 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Managers change their shifts at short notice
    3. Haven’t had any opportunities to progress
    Find out more
    July 2020
  • 7.6/10

    Cm

    • Manages people
    • £40,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Four weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    July 2020
  • 5.8/10

    Chef

    • Manages people
    • £34,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Work with good people

    Worst thing

    Violence, drugs

    Find out more
    July 2020
  • 6.4/10

    Prison officer

    • £27,800 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    June 2020
  • 6.1/10

    Employee

    • £23,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Proper sick pay
    3. No paid breaks

    Best thing

    Meeting and helping people

    Worst thing

    Red tape

    Find out more
    June 2020
  • 4.0/10

    Prison support officer

    • £21,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Employer doesn’t understand what’s happening on the ground
    3. Not treated with respect
    Find out more
    June 2020
  • 3.8/10

    Prison officer

    • £31,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Unsafe workplace
    3. Hard to change shifts
    Find out more
    June 2020
  • 7.8/10

    Prison officer

    • Manages people
    • £36,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Four weeks notice of their shifts
    3. No paid breaks
    Find out more
    June 2020
  • 5.5/10

    Prison officer

    • £31,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. No paid breaks
    3. Doesn’t recommend their team
    Find out more
    June 2020
  • 6.4/10

    Dog handler

    • £33,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. No unpaid extra work
    3. Don’t get proper breaks

    Best thing

    Proud

    Worst thing

    Assaults

    Find out more
    June 2020
  • 6.1/10

    Custodial manager

    • Manages people
    • £37,700 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Four weeks notice of their shifts
    3. Hard to change shifts

    Best thing

    The Staff

    Worst thing

    The prisoners

    Find out more
    June 2020
  • 8.7/10

    Officer

    • £27,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Easy to take holidays
    3. No paid breaks
    Find out more
    June 2020
  • 8.8/10

    Prison officer

    • £31,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Proper sick pay
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    June 2020
  • 5.2/10

    Prison officer

    • Manages people
    • £31,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Doesn’t recommend their team
    3. Stressed
    Find out more
    June 2020
  • 3.1/10

    Prison escort service

    • £10.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Working lots of extra hours
    3. Not treated with respect
    Find out more
    June 2020
  • 5.2/10

    Employee

    • Manages people
    • £32,100 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Don’t get proper breaks
    3. Hard to change shifts
    Find out more
    June 2020
  • 5.5/10

    Officer

    • £12.21 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Get proper breaks
    2. Managers change their shifts at short notice
    3. Not treated with respect

    Best thing

    Overtime pay

    Worst thing

    Staff assaults

    Find out more
    June 2020
  • 5.5/10

    Operational support grade

    • £19,500 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Stressed
    3. Haven’t had any opportunities to progress
    Find out more
    May 2020
  • 3.8/10

    Prison officer

    • £31,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not treated with respect
    3. Haven’t had any opportunities to progress
    Find out more
    May 2020
  • 3.3/10

    Officer

    • £31,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Employer doesn’t understand what’s happening on the ground
    3. Hard to change shifts
    Find out more
    April 2020
  • 4.2/10

    Prison officer

    • £19,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team
    Find out more
    April 2020
  • 7.2/10

    Health care assistant

    • £20,800 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Don’t get proper breaks
    Find out more
    March 2020
  • 6.6/10

    Prison officer

    • Manages people
    • £31,500 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Recommends their team
    3. Haven’t had any opportunities to progress

    Best thing

    Cameraderi.

    Worst thing

    Dealing with incidents.

    Find out more
    March 2020
  • 4.8/10

    Prison officer

    • £30,000 per year, working a 40 hour week
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Doesn’t recommend their team
    3. Hard to change shifts

    Best thing

    Comraderie

    Worst thing

    Violence. No pay rises. More stress. Worse conditions. Less pension. Horrible job

    Find out more
    February 2020
  • 5.5/10

    Employee

    • £29,800 per year, working a 39 hour week
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Doesn’t recommend their team
    3. Not treated with respect
    Find out more
    February 2020
  • 5.2/10

    Prison officer

    • £23,900 per year, working a 39 hour week
    • 34–44 years old
    • 1–3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Doesn’t recommend their team
    3. Hard to take holidays
    Find out more
    February 2020
  • 8.6/10

    Officer

    • £26,200 per year, working a 41 hour week
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Proper sick pay
    3. Stressed

    Best thing

    The team

    Worst thing

    The pay

    Find out more
    December 2019