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HM Prison and Probation Service

90 job reviews

5.9/10
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HM Prison and Probation Service job reviews

90 HM Prison and Probation Service employees have had their jobs rated on Breakroom.

See what they say about pay, hours, shifts and more.

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  • 6.3/10

    Administration

    • £21,700 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Enough training
    3. Stressed

    Best thing

    Flexi time

    Worst thing

    Workload

    Find out more
    October 2020
  • 4.9/10

    Prison officer

    • £22,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Treated with respect
    2. Hard to take sick leave
    3. Unsafe workplace

    Best thing

    The team

    Worst thing

    The prisoners

    Find out more
    October 2020
  • 6.4/10

    Prison officer

    • £27,900 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Treated with respect
    2. Managers don’t change their shifts at short notice
    3. No paid breaks

    Best thing

    good money great team work

    Worst thing

    its a prison go figure

    Find out more
    October 2020
  • 5.2/10

    Officer

    • £28,000 per year, working a 44 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Stressed
    3. Hard to change shifts

    Best thing

    Time off

    Worst thing

    Stress

    Find out more
    October 2020
  • 5.5/10

    Unit manager

    • Manages people
    • £42,000 per year, working a 50 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Stressed
    3. Doing unpaid extra work

    Best thing

    The people

    Worst thing

    Expectations

    Find out more
    October 2020
  • 7.6/10

    Custodial manager

    • Manages people
    • £33,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Treated with respect
    3. No paid breaks
    Find out more
    October 2020
  • 4.0/10

    Officer

    • £31,600 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Not treated with respect
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Holiday allowance

    Worst thing

    Career progression only goes to certain people

    Find out more
    October 2020
  • 3.7/10

    Officer

    • £30,000 per year, working a 41 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Hard to take sick leave
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Colleagues and team work with those on the shop floor

    Worst thing

    Managers bullying staff

    Find out more
    October 2020
  • 6.1/10

    Prison officer

    • £28,000 per year, working a 41 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Enough training
    3. Doesn’t recommend their team

    Best thing

    Decent salary, overtime, shifts in advance.

    Worst thing

    Prisoners, useless staff.

    Find out more
    October 2020
  • 6.6/10

    Prison officer

    • £26,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Enough training
    3. Don’t get proper breaks

    Best thing

    The banter
    Helping people

    Worst thing

    Prisoners

    Find out more
    October 2020
  • 4.9/10

    Supervising officer

    • Manages people
    • £33,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Unsafe workplace
    3. Not treated with respect

    Best thing

    Sense of achievement

    Worst thing

    Staff assaults and threats

    Find out more
    October 2020
  • 3.1/10

    Custodial manager

    • Manages people
    • £27,000 per year, working a 29 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Hard to change shifts
    3. Doing unpaid extra work
    Find out more
    October 2020
  • 9.4/10

    Officer

    • £25,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Enough training
    3. Easy to take sick leave
    Find out more
    October 2020
  • 7.4/10

    Custodial manager

    • Manages people
    • £37,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Easy to change shifts
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    The people I have in my team and the team ethos.

    Worst thing

    Not being recognised for promotion

    Find out more
    September 2020
  • 8.9/10

    Prison officer

    • £24,600 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Treated with respect
    2. Easy to take sick leave
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    September 2020
  • 7.8/10

    Officer

    • £23,500 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Not stressed
    3. Managers change their shifts at short notice
    Find out more
    September 2020
  • 7.6/10

    Prison officer

    • £21,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Proper sick pay
    3. Not treated with respect

    Best thing

    Good pay, shifts are varied, good amount of annual leave, opportunity to progress

    Worst thing

    Bitchy staff including management, lack of support from the service.

    Find out more
    September 2020
  • 5.8/10

    Prison officer

    • £30,000 per year, working a 50 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Managers change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Colleagues

    Worst thing

    Danger

    Find out more
    September 2020
  • 3.8/10

    Specialist officer

    • Manages people
    • £31,000 per year, working a 39 hour week
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Unsafe workplace
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Pay

    Find out more
    September 2020
  • 8.7/10

    Officer

    • £19,000 per year, working a 37 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Recommends their team
    2. Get proper breaks
    3. No paid breaks
    Find out more
    September 2020
  • 10.0/10

    Res worker

    • £23,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Recommends their team
    3. Four weeks notice of their shifts
    Find out more
    September 2020
  • 5.1/10

    Officer

    • £22,300 per year, working a 37 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Treated with respect
    2. Employer doesn’t understand what’s happening on the ground
    3. Stressed

    Best thing

    Pension

    Worst thing

    Ridiculous shift patterns
    Poor work/life balance
    The pay is poor for what we do

    Find out more
    September 2020
  • 3.4/10

    Officer

    • £32,000 per year, working a 41 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Hard to take sick leave
    3. No paid breaks

    Best thing

    The people i work with.

    Worst thing

    The long hours and management being so unorganised

    Find out more
    September 2020
  • 6.7/10

    Prison officer

    • £22,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Proper sick pay
    3. Not treated with respect

    Best thing

    Staff

    Worst thing

    Managers and above

    Find out more
    September 2020
  • 4.0/10

    Prison officer

    • £26,500 per year, working a 37 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Enough training
    2. Unsafe workplace
    3. Managers change their shifts at short notice
    Find out more
    September 2020
  • 5.5/10

    Officer

    • £22,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Don’t get proper breaks
    3. Hard to change shifts

    Best thing

    Colleagues

    Worst thing

    Pay

    Find out more
    August 2020
  • 10.0/10

    Chef

    • £13.50 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Not stressed
    3. Proper sick pay
    Find out more
    August 2020
  • 5.5/10

    Prison officer

    • £26,300 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Employer doesn’t understand what’s happening on the ground
    3. Bad for people with caring responsibilities

    Best thing

    Camaraderie

    Worst thing

    Violence, shifts

    Find out more
    August 2020
  • 9.4/10

    Chef

    • Manages people
    • £12.18 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Easy to take sick leave
    3. Four weeks notice of their shifts

    Best thing

    The time off and money

    Find out more
    August 2020
  • 9.3/10

    Osg

    • £20,100 per year, working a 37 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Enough training
    2. Four weeks notice of their shifts
    3. Not stressed
    Find out more
    August 2020
  • 5.2/10

    Officer

    • Manages people
    • £28,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Not enough training
    3. Doing unpaid extra work

    Best thing

    Colleagues are a mixed bunch so you usually have someone you get along with on most shifts, the pension is still pretty good also

    Worst thing

    The threats of violence and sometimes the acts of violence, not the most pleasant environment

    Find out more
    August 2020
  • 5.8/10

    Osg

    • £20,100 per year, working a 37 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Not enough training
    Find out more
    August 2020
  • 5.9/10

    Prison officer

    • £30,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. No paid breaks
    3. Employer doesn’t understand what’s happening on the ground

    Worst thing

    The unknown

    Find out more
    August 2020
  • 6.4/10

    Custodial manager

    • Manages people
    • £40,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
    Find out more
    August 2020
  • 8.5/10

    Business manager

    • Manages people
    • £29,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Safe workplace
    3. Not enough training
    Find out more
    August 2020
  • 10.0/10

    Senior manager

    • Manages people
    • £59,500 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Safe workplace
    3. Enough training
    Find out more
    August 2020
  • 10.0/10

    Trainee psychologist

    • £30,800 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Treated with respect
    3. Have had opportunities to progress

    Best thing

    flexi time

    Worst thing

    deadlines

    Find out more
    August 2020
  • 5.5/10

    Prison officer

    • £24,000 per year, working a 38 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. No paid breaks
    3. Doesn’t recommend their team

    Best thing

    the overtime 22 pound an hour

    Worst thing

    shift pattern and bad pay

    Find out more
    August 2020
  • 2.5/10

    Prison officer

    • £25,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No paid breaks
    2. Unsafe workplace
    3. Two weeks notice of their shifts

    Best thing

    The staff

    Worst thing

    Management

    Find out more
    August 2020
  • 7.2/10

    Officer

    • £29,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    August 2020
  • 5.8/10

    So

    • £27,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Hard to take holidays
    3. Bad for people with caring responsibilities
    Find out more
    August 2020
  • 7.6/10

    Supervising officer

    • £26,700 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Four weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    August 2020
  • 4.7/10

    Officer

    • £26,700 per year, working a 75 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Hard to change shifts
    3. Not treated with respect
    Find out more
    August 2020
  • 7.9/10

    Probation officer

    • £30,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Safe workplace
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Helping people

    Worst thing

    Frustration

    Find out more
    August 2020
  • 4.4/10

    Prison officer

    • £24,500 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Proper sick pay
    2. Not enough training
    3. Hard to take holidays
    Find out more
    August 2020
  • 10.0/10

    B5

    • Manages people
    • £31,000 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Not stressed
    3. Get proper breaks
    Find out more
    August 2020
  • 6.4/10

    Office

    • £19,000 per year, working a 24 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Easy to change shifts
    3. No paid breaks
    Find out more
    August 2020
  • 4.4/10

    Prison officer

    • £22,300 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Doesn’t recommend their team
    3. No paid breaks

    Best thing

    The other staff

    Worst thing

    Stress, lack of management support

    Find out more
    August 2020
  • 6.1/10

    Osg

    • £21,100 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. No unpaid extra work
    3. No paid breaks
    Find out more
    August 2020
  • 5.5/10

    Enforcement officer

    • £26,600 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Stressed
    3. No paid breaks

    Best thing

    Well paid for difficulty of job

    Worst thing

    Workloads too high, and no real investment in career development

    Find out more
    August 2020