HM Prison and Probation Service
75 job reviews
Overview of HM Prison and Probation Service
HM Prison and Probation Service is part of the UK Government's Ministry of Justice. It runs prisons and probation services across England and Wales, employing more than 40,000 people.
Pay
Featured job reviews
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Best thing
The people I have in my team and the team ethos.
Worst thing
Not being recognised for promotion
Custodial manager, September 2020 -
Best thing
Good pay, shifts are varied, good amount of annual leave, opportunity to progress
Worst thing
Bitchy staff including management, lack of support from the service.
Prison officer, September 2020
HM Prison and Probation Service shifts and hours
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This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
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What HM Prison and Probation Service employees say
- 20% report having part time contracts (16-35 hours)
- 80% report having full time contracts (more than 35 hours)
Based on 5 employee responses
We need more employee responses to be sure of this finding.
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People don’t worry about getting enough hours
People don’t worry about getting enough hours
Close
What HM Prison and Probation Service employees say
7% of people report they worry about getting enough hours
Based on 14 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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People get 4 weeks notice of when they’re working
People get 4 weeks notice of when they’re working
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What HM Prison and Probation Service employees say
- 7% report getting one week notice or less
- 5% report getting two weeks notice
- 3% report getting three weeks notice
- 85% report getting four weeks notice or more
Based on 75 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Managers don’t change people’s shifts at short notice
Managers don’t change people’s shifts at short notice
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What HM Prison and Probation Service employees say
17% of people say their manager changes their shifts at the last minute
Based on 71 employee responses
Excellent
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People don't get enough choice over which shifts they work
People don't get enough choice over which shifts they work
Close
What HM Prison and Probation Service employees say
24% report that their manager gives them enough choice over which shifts they work
Based on 68 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Most people find it hard to change shifts
Most people find it hard to change shifts
Close
What HM Prison and Probation Service employees say
45% of people report that it’s easy to change shifts if they need to
Based on 55 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
CloseWhat HM Prison and Probation Service employees say
- 20% report having part time contracts (16-35 hours)
- 80% report having full time contracts (more than 35 hours)
Based on 5 employee responses
We need more employee responses to be sure of this finding.
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat HM Prison and Probation Service employees say
7% of people report they worry about getting enough hours
Based on 14 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
People get 4 weeks notice of when they’re working
People get 4 weeks notice of when they’re working
CloseWhat HM Prison and Probation Service employees say
- 7% report getting one week notice or less
- 5% report getting two weeks notice
- 3% report getting three weeks notice
- 85% report getting four weeks notice or more
Based on 75 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Managers don’t change people’s shifts at short notice
Managers don’t change people’s shifts at short notice
CloseWhat HM Prison and Probation Service employees say
17% of people say their manager changes their shifts at the last minute
Based on 71 employee responses
People don't get enough choice over which shifts they work
People don't get enough choice over which shifts they work
CloseWhat HM Prison and Probation Service employees say
24% report that their manager gives them enough choice over which shifts they work
Based on 68 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Most people find it hard to change shifts
Most people find it hard to change shifts
CloseWhat HM Prison and Probation Service employees say
45% of people report that it’s easy to change shifts if they need to
Based on 55 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
HM Prison and Probation Service benefits
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People get proper breaks
People get proper breaks
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What HM Prison and Probation Service employees say
75% of people report that they get to take proper breaks
Based on 69 employee responses
Excellent
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People find it easy to take sick leave
People find it easy to take sick leave
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What HM Prison and Probation Service employees say
76% of people report that it’s easy to take time off if they are sick
Based on 66 employee responses
Excellent
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Most people find it easy to book holidays
Most people find it easy to book holidays
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What HM Prison and Probation Service employees say
60% of people report it’s easy to book holidays
Based on 68 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
People get proper breaks
People get proper breaks
CloseWhat HM Prison and Probation Service employees say
75% of people report that they get to take proper breaks
Based on 69 employee responses
People find it easy to take sick leave
People find it easy to take sick leave
CloseWhat HM Prison and Probation Service employees say
76% of people report that it’s easy to take time off if they are sick
Based on 66 employee responses
Most people find it easy to book holidays
Most people find it easy to book holidays
CloseWhat HM Prison and Probation Service employees say
60% of people report it’s easy to book holidays
Based on 68 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
HM Prison and Probation Service teams and managers
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Most people feel stressed here
Most people feel stressed here
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What HM Prison and Probation Service employees say
69% of people say they often feel stressed at work
Based on 74 employee responses
Not great
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People recommend working with their team
People recommend working with their team
Close
What HM Prison and Probation Service employees say
80% of people report that they would recommend working with their immediate team to a friend
Based on 5 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
Close
What HM Prison and Probation Service employees say
55% of people say they’re treated with respect by their managers
Based on 62 employee responses
Good
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Most people say this is a bad place to work if you care for a child or other relative
Most people say this is a bad place to work if you care for a child or other relative
Close
What HM Prison and Probation Service employees say
38% of people who care for a child or other relative report this is a good place to work
Based on 24 employee responses
Not great
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People get enough training when they start
People get enough training when they start
Close
What HM Prison and Probation Service employees say
82% of people report they got enough training when they started working here
Based on 71 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Most people think their workplace is unsafe
Most people think their workplace is unsafe
Close
What HM Prison and Probation Service employees say
29% of people report that their workplace is safe
Based on 66 employee responses
Not great
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Only some people are given support to progress here
Only some people are given support to progress here
Close
What HM Prison and Probation Service employees say
In the last year, 39% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 64 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
Close
What HM Prison and Probation Service employees say
50% of people feel that they are kept well informed about how the company is doing as a whole
Based on 64 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
Close
What HM Prison and Probation Service employees say
8% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 71 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Most people feel stressed here
Most people feel stressed here
CloseWhat HM Prison and Probation Service employees say
69% of people say they often feel stressed at work
Based on 74 employee responses
People recommend working with their team
People recommend working with their team
CloseWhat HM Prison and Probation Service employees say
80% of people report that they would recommend working with their immediate team to a friend
Based on 5 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
CloseWhat HM Prison and Probation Service employees say
55% of people say they’re treated with respect by their managers
Based on 62 employee responses
Most people say this is a bad place to work if you care for a child or other relative
Most people say this is a bad place to work if you care for a child or other relative
CloseWhat HM Prison and Probation Service employees say
38% of people who care for a child or other relative report this is a good place to work
Based on 24 employee responses
People get enough training when they start
People get enough training when they start
CloseWhat HM Prison and Probation Service employees say
82% of people report they got enough training when they started working here
Based on 71 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Most people think their workplace is unsafe
Most people think their workplace is unsafe
CloseWhat HM Prison and Probation Service employees say
29% of people report that their workplace is safe
Based on 66 employee responses
Only some people are given support to progress here
Only some people are given support to progress here
CloseWhat HM Prison and Probation Service employees say
In the last year, 39% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 64 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
CloseWhat HM Prison and Probation Service employees say
50% of people feel that they are kept well informed about how the company is doing as a whole
Based on 64 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat HM Prison and Probation Service employees say
8% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 71 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
HM Prison and Probation Service ranks joint 16th to work for in public sector employers
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HM Prison and Probation Service
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