Hilton

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Hilton is an international hotel operator.

hilton.com/en/locations/united-kingdom

Hilton job reviews

Showing 40 reviews

  • Best thing

    Team, perks, career progression, support

    Worst thing

    Canteen food

    9.2

    Hilton Employee, March 2024

  • Best thing

    Discount

    Worst thing

    Not paid for extra holiday workong bank holiday Xmas ECT

    7.1

    Hilton Supervisor, February 2024

  • Best thing

    The night staff team

    Worst thing

    Way your treated

    1.1

    Hilton Food and beverage assistant, January 2024

  • Best thing

    The trademark of the business

    Worst thing

    The General Manager

    5.1

    Hilton Chef de partie, December 2023

  • Best thing

    Tips, discount, friends

    Worst thing

    Big bias, treated awfully by managers, staff food is leftovers, pay isn’t good

    1.9

    Hilton Bar staff, November 2023

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  • Best thing

    the Branding of the company

    Worst thing

    Managent who only care about themselves

    2.1

    Hilton Employee, October 2023

  • Best thing

    my team is lovely and its definitely the right type of job for me as there's alot of variety in my little jobs, and when given the right information I feel like I'm good at my job as a whole.

    Worst thing

    rotas r weekly and they get very annoyed over calling in sick. hostile in group chats. I feel I'm underpaid for what I do which is alot more than what's face value. I don't get given all the information of events sometimes meaning I look like an idiot when people ask me and I don't know.

    2.6

    Hilton Employee, October 2023

  • Best thing

    The team

    Worst thing

    The job role and extra work that’s not on my contract

    2.6

    Hilton Food and beverage assistant, September 2023

  • Best thing

    Benefits

    Worst thing

    The lack of respect shown towards you. The constant budget cuts leaving shifts so understaffed it’s so much stress

    1.0

    Hilton Supervisor, May 2023

  • Best thing

    The staff and the discount

    Worst thing

    Customers, inconsiderate managers and dull repetition

    4.6

    Hilton Front of house, May 2023

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  • Best thing

    People I work with on the bar

    Worst thing

    management higher up not taking into account what is best for the bar, just doing what they want

    3.2

    Hilton Bar staff, April 2023

  • Best thing

    My team member discount

    Worst thing

    Standing for 8 h and force smiling

    8.2

    Hilton Front of house, March 2023

  • Best thing

    I pleasant and hard work in Hotel Hilton,take caring guest and make them happy in my work, I work under good managers and with colleagues

    Worst thing

    Less time spending with family

    6.1

    Hilton Employee, March 2023

  • Best thing

    Getting to meet new people everyday, working with peers

    Worst thing

    Managers are rude and disrespectful. Rota is shared a day before the working week starts, making it almost impossible to schedule your personal life and book holiday. No option to change hours or shifts.

    2.6

    Hilton Food and beverage assistant, March 2023

  • Best thing

    Interacting with guests

    Worst thing

    We’re over worked and underpaid

    1.1

    Hilton Employee, February 2023

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  • Best thing

    Paid break, get commissions on upselling, save when travelling

    Worst thing

    Not paid enough.

    9.1

    Hilton Receptionist, January 2023

  • Best thing

    Good team spirit.

    Worst thing

    Very poor pay increases year on year. Lots of lone working.

    9.0

    Hilton Employee, December 2022

  • Best thing

    The Team

    Worst thing

    Under staffing, lack of training and late work hours

    6.4

    Hilton Food and beverage assistant, November 2022

  • Best thing

    The staff are really friendly, and you become part off the famliy, management is lovely, will help out the general manager and area manger will help out when it's busy

    Worst thing

    Customer can be snobby and not that nice,

    8.2

    Hilton Line chef, October 2022

  • Best thing

    Make friends

    Worst thing

    Do not get the time off that you need for any appointments and made to work shifts that are ridiculous like 10 pm finish and 4:30 am open

    1.0

    Hilton Chef, October 2022

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  • Best thing

    Good discounts nice staff

    Worst thing

    Understaffed poor management too much pressure on underpaid staff

    2.0

    Hilton Receptionist, August 2022

  • Best thing

    One free meal a day

    Worst thing

    Over time after working nights, it take me an hour and 15 mins, I hate working with food our hotel has a 24hr menu not a 24hr cheff.

    1.3

    Hilton Night manager, August 2022

  • Best thing

    The pay

    Worst thing

    The heavy labour, there’s too much to say and too little people

    3.9

    Hilton Food and beverage assistant, August 2022

  • Best thing

    i don’t have to deal with customers and i can listen to music

    Worst thing

    the hours are short when i was promised 40 hours a week, i do less than 15

    1.8

    Hilton Housekeeper, August 2022

  • Best thing

    Interacting with customers

    Worst thing

    Cleaning up and overcrowding of guests at the buffet

    9.0

    Hilton Food and beverage assistant, June 2022

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  • Best thing

    The team you work with.

    Worst thing

    Guests can be extremely demanding. Sometimes hard to change shifts.
    Can be a stressful job.

    6.6

    Hilton Food and beverage assistant, June 2022

  • Best thing

    The team I work with are amazing.

    Worst thing

    HR and office staff don’t care about kitchen as they do what they want and make promises that put unessaery stress in us all.

    1.5

    Hilton Commis chef, May 2022

  • Best thing

    Excellent working conditions
    Brilliant colleagues
    Approachable managers
    Safe working conditions
    Discounts and team building

    Worst thing

    Lack of equipment
    Repairs to equipment in the case of breakdown

    8.0

    Hilton Employee, February 2022

  • Best thing

    the staff who you work with
    the pay
    the perks you get

    Worst thing

    not enough staff

    8.2

    Hilton Employee, December 2021

  • Best thing

    The Management and co-workers are all really friendly and genuinely nice people.
    The benefits are great if you like to travel.

    Worst thing

    The planning of shifts and the rota comes out 2 days before. The management team seems to not be able to put enough staff on

    3.9

    Hilton Food and beverage assistant, November 2021

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  • Best thing

    Busy quick days

    Worst thing

    Being over busy

    8.4

    Hilton Employee, October 2021

  • Best thing

    Team

    Worst thing

    Wages, demands, abuse from guests

    4.1

    Hilton Supervisor, September 2021

  • Best thing

    to keep customers happy all the time

    Worst thing

    Running late

    8.4

    Hilton Employee, April 2021

  • Best thing

    The environment, lovely green views.

    Worst thing

    Travel distance

    10

    Hilton Employee, April 2021

  • Best thing

    Pay

    Worst thing

    Management give us stressed

    1.5

    Hilton Employee, April 2021

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  • Best thing

    I enjoyed helping customers

    Worst thing

    Sometimes it can be challenging helping difficult customers

    9.4

    Hilton Waitress, April 2021

  • Best thing

    You are trusted to do your best.

    Worst thing

    Pay is not realistic for the type of work.

    8.2

    Hilton Maintenance, February 2021

  • Best thing

    To listing my manager

    Worst thing

    Less work

    9.0

    Hilton Baker, October 2020

  • Best thing

    Staff discounts

    Worst thing

    Responsibility for health and safety

    1.4

    Hilton Maintenance manager, July 2020

  • Worst thing

    Long hours. Not enough staff. No breaks

    2.1

    Hilton Senior sous chef, February 2020