Heron Foods
Good news! Heron Foods has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissHeron Foods is a frozen food supermarket chain in the Midlands and Northern England.
heronfoods.comHeron Foods job reviews
Showing 64 reviews
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Worst thing
Working long hours xmas and easter
Heron Foods Store manager, March 2024
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Best thing
Living across the road
Worst thing
Living across the road
Heron Foods Sales assistant, January 2024
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Best thing
Nothing
Worst thing
No break
Limited times to phone in sick like u vs. Control when ur illHeron Foods Retail assistant, January 2024
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Best thing
Discount, the occasional nice customer, close to family
Worst thing
Constant stress, never recognised for doing something good, verbal abuse from dangerous person
Heron Foods Duty manager, October 2023
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Best thing
Colleagues & learning how to deal with the public
Worst thing
Probably pay
Heron Foods Sales assistant, August 2023
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Best thing
Staff are helpful and friendly.
Chatting to different types customers.
Being able to help others.
Working in a team.Worst thing
Customers can be a bit of an handfull at times.
Cleaning the freezers in the morning.Heron Foods Sales assistant, April 2023
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Best thing
Working with nice people and being part of a team
Heron Foods Employee, April 2023
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Best thing
The staff I work alongside.
Worst thing
It's stressful.
Not enough training.
Too much bickering between staff
No thanks gor the work you do.Heron Foods Duty manager, February 2023
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Best thing
Serving and talking to customers
Worst thing
Rota's change suddenly and they are up less than a weeks advance
Heron Foods Employee, February 2023
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Best thing
The ability to work on speaking to people
Worst thing
The rude staff and customers
Heron Foods Till operator, January 2023
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Best thing
The team, all a laugh honestly
Worst thing
The boss, couldn't stand him
Heron Foods Sales assistant, December 2022
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Best thing
Leaving at end of shift
Staff you work withWorst thing
Too many hours every week for the pay you get.
Not enough staff
No investment in people as everyone is just a number.
Expected to answer phone no matter what, if you’re on holiday they expect youto cover shop if any issues.
No other benefits like other retailers for staff.
Head office don’t have a clue what it is like in shop.
Low contracts and pay for sale assistants so you are lucky to get any one who cares or just a stepping stone for them to get in the job ladder via government work schemes.
Shop lifters and threats
Too many more to say.Heron Foods Manager, November 2022
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Best thing
Team are fab
Worst thing
Massive delivery no room for over stock not enough staff in mornings too much work load to do have done at a certain time
Heron Foods Employee, October 2022
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Best thing
Customers
Friendly Colleagues and making friendsWorst thing
Not paid a living wage
Gossip
Repetitive
Too much expected of colleagues with such a short deadline to get tasks done.Heron Foods Sales assistant, September 2022
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Worst thing
Head office needs to get themselves in the real world and see what it's actually like working in their stores and the shit we have to deal with
Heron Foods Duty manager, September 2022
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Best thing
Working in a team
Worst thing
The pay and the amount of shifts covered
Heron Foods Sales assistant, September 2022
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Best thing
Flexible shifts
Friendly team
Friendly customersWorst thing
Minimum wage
Shoplifters and their threats
Gossip
Rota often changed
Too much expected of you in the time you're givenHeron Foods Sales assistant, August 2022
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Best thing
The regulars are really nice and polite.
Most of the staff are pleasant to be aroundWorst thing
Kids cause hassle and police come regularly to review footage of stealing
Delivery comes at awkward times and sometimes past close so people have to work longer when not neededHeron Foods Customer assistant, August 2022
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Best thing
Finishing the shift
CustomersWorst thing
Overworked, underpaid, under appreciated and disrespected
Heron Foods Sales assistant, August 2022
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Best thing
Always plenty of hours given
Worst thing
Staff
Management
Breaks
ShiftsHeron Foods Sales assistant, July 2022
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Best thing
When you work at the store I’m at we are a team. We work well together and sometimes get the whole job done
Worst thing
If you smoke you get a smoke break when you want. If you don’t you will do a 6 hour shift with out a break. Constantly on your feet trying to get the job done. With constantly 1 member of staff being needed
Heron Foods Employee, June 2022
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Best thing
The customers
Worst thing
Cleaning the freezers in the mornings
Heron Foods Employee, May 2022
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Best thing
Can get hours over contract, though contracts only give out low hours.
Worst thing
Most weeks you get less than a weeks notice of the rota for the following week.
Staff not treated with respect.
Poor work culture due to unsupportive management.
Shifts and Holidays underpaid.Heron Foods Sales assistant, March 2022
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Best thing
Friendly staff and short hours
Worst thing
Rude customers
Heron Foods Sales assistant, February 2022
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Best thing
People I work with
Worst thing
Customers
Over worked
Short notice shifts
Not enough staffHeron Foods Employee, February 2022
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Best thing
Great management and co workers
Worst thing
To be honest I can't think of one this is the best job iv ever had
Heron Foods Sales assistant, February 2022
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Best thing
Short hours
Good staff members
Good manager
Easy commuteWorst thing
On your feet constantly
Have to deal with rude customers
Have to deal with theft and children acting upHeron Foods Shop assistant, February 2022
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Best thing
Discounts
Worst thing
Not able to have a small break for the hours I do
Heron Foods Sales assistant, December 2021
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Best thing
The other staff are amazing
Worst thing
The lower management can be rude and insensitive and has led people to give complaints and leave because of them
Heron Foods Store assistant, December 2021
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Best thing
Pleasent environment to work in
Worst thing
Don't get much overtime
Heron Foods Store assistant, October 2021
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Best thing
The people i work with
Worst thing
The amount of stress
Heron Foods Duty manager, September 2021
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Best thing
Meeting new people
Worst thing
Grumpy and ignorant people
Heron Foods Sales assistant, September 2021
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Best thing
Felllow sales assistant
Staff discountWorst thing
Managers dont treat staff with respect
Cant have a life outside of work, your expected to constantly cover shifts because managers pull people from your shop to cover others
Favoritism, certain staff members get away with being late leaving early not doing their job properly
Manager doesnt help much with daily tasks just adds them to the list of jobs sales assistant already has
Theres suposed to be an anonymous helpline for staff but your name gets passed to whoever gouve complained aboutHeron Foods Sales assistant, August 2021
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Best thing
Working with great people
Worst thing
Not enough hours, not enough staff to do all the jobs
Heron Foods Shop assistant, July 2021
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Best thing
Local to we’re I live
Worst thing
Shop lifters
Heron Foods Duty manager, June 2021
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Best thing
My store manager qnd team are such a good support
Worst thing
The company likes skeleton shift and don't like you doing overtime
Heron Foods Deputy manager, June 2021
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Best thing
Customers college and my work
Worst thing
Not enough staff on when busy and shoplifters
Heron Foods Till operator, June 2021
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Best thing
The people who i work with
Worst thing
Pressure and lack of staff
Heron Foods Duty manager, May 2021
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Best thing
Great team
Worst thing
Safety from abuse
Heron Foods Sales assistant, May 2021
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Best thing
10% discount and friendly staff and management, overall a very happy nontoxic environment amongst staff.
Worst thing
Disrespectful customers and lack of communication between management and staff.
Heron Foods Sales assistant, March 2021
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Best thing
Weekly pay
Worst thing
Expected to do too much for rubbish pay
Nasty abusive customers
Never finishing in time
Other staff not sharing workload
Other staff not doing stocktake
No breaks if on a 6 hour staffHeron Foods Sales assistant, February 2021
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Best thing
I work with a great team. Who respect me.
Worst thing
We have to struggle with hours cut, but still have the same work load to do.
Heron Foods Duty manager, January 2021
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Best thing
Make great friends
Great teamWorst thing
Customer
Heron Foods Retail assistant, January 2021
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Best thing
It’s a first job for me it is quite an easy job to do
Worst thing
The pay and amount of hours I get
Heron Foods Cashier, January 2021
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Best thing
The job is easy to do and you don’t really get stressed
Worst thing
You do really get a break sometimes and you don’t get paid for it.
Heron Foods Sales assistant, December 2020
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Best thing
Working with the public , and my colleagues
Worst thing
Having to work till 7-30pm
Heron Foods Cashier, December 2020
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Best thing
Friendly co-workers
Good hoursWorst thing
Hard graft, but worth it
Heron Foods Duty manager, November 2020
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Best thing
The manager.
Worst thing
Not enough hours. Low wages. Only paid senior pay for half the shift.
Heron Foods Senior part gime sales assistant, November 2020
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Best thing
Great workplace banter
Worst thing
People who don’t respect the workers
Heron Foods Part time sales assistant, November 2020
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Best thing
Close to home, cheap shop
Worst thing
Rude customers
Heron Foods Part time sales assistant, October 2020