Duty manager at Heron Foods

People in this role may also be known as retail and sales supervisors.

11 workers in this role at Heron Foods have taken the survey.

How much does Heron Foods pay duty managers?

Duty manager at Heron Foods
£9.25–9.60
Typical range
£8.70–11.70

Duty manager employees at Heron Foods are typically paid £9.25–9.60 an hour, based on data from 11 employees.

Compare pay rates at Heron Foods

What is management like for duty manager employees at Heron Foods?

81 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do duty managers think Heron Foods head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 10 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do duty managers at Heron Foods feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    82% of people say they’re treated with respect by their managers

    Based on information from 11 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    My store manager qnd team are such a good support

    Worst thing

    The company likes skeleton shift and don't like you doing overtime

    5.2

    Employee, June 2021

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What are the hours like for duty manager employees at Heron Foods?

81 employees told us the worst thing about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do duty managers get of their shift pattern at Heron Foods?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 55% report getting one week notice or less
    • 9% report getting two weeks notice
    • 36% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 11 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do duty managers work the same number they are contracted for at Heron Foods?

    Only some people work the same number of hours they’re contracted for

    How we know this

    55% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 11 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Shifts get changed at short notice

    Do Heron Foods managers change duty managers shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    64% of people say their manager changes their shifts at the last minute

    Based on information from 11 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do duty managers at Heron Foods get proper breaks?

    Most people don’t get proper breaks

    How we know this

    55% of people report that they don’t get to take proper breaks

    Based on information from 11 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Good
  • Easy to take sick leave

    How easy is it for duty managers to take sick leave at Heron Foods?

    Most people find it easy to take sick leave

    How we know this

    56% of people report that it’s easy to take time off if they are sick

    Based on information from 9 job reviews

  • No unpaid extra work

    Do duty managers at Heron Foods do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    55% of people report that they don’t do extra unpaid work

    Based on information from 11 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do duty managers at Heron Foods worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    64% of people report they don’t worry about getting enough hours

    Based on information from 11 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it for duty managers to book a holiday at Heron Foods?

    People find it easy to book holidays

    How we know this

    100% of people report it’s easy to book holidays

    Based on information from 11 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do duty managers at Heron Foods get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    82% report that their manager gives them enough choice over which shifts they work

    Based on information from 11 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Here’s a recent review that mentions hours:

  • Best thing

    Friendly co-workers
    Good hours

    Worst thing

    Hard graft, but worth it

    8.0

    Duty manager, November 2020

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What is career progression like for duty managers at Heron Foods?

81 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Not great
  • Not enough training

    Do duty managers get enough training when they start at Heron Foods?

    Most people don’t get enough training when they start

    How we know this

    55% of people report they didn’t get enough training when they started working here

    Based on information from 11 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Good
  • Opportunities to progress

    Are duty managers given support to progress at Heron Foods?

    Most people are given support to progress here

    How we know this

    In the last year, 64% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 11 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from duty managers at Heron Foods

7 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The people i work with

    Worst thing

    The amount of stress

    4.0

    Employee, September 2021

  • Best thing

    Local to we’re I live

    Worst thing

    Shop lifters

    7.8

    Employee, June 2021

  • Best thing

    My store manager qnd team are such a good support

    Worst thing

    The company likes skeleton shift and don't like you doing overtime

    5.2

    Employee, June 2021

  • Best thing

    The people who i work with

    Worst thing

    Pressure and lack of staff

    4.0

    Employee, May 2021

  • Best thing

    I work with a great team. Who respect me.

    Worst thing

    We have to struggle with hours cut, but still have the same work load to do.

    5.3

    Employee, January 2021

  • Best thing

    Friendly co-workers
    Good hours

    Worst thing

    Hard graft, but worth it

    8.0

    Duty manager, November 2020

  • Best thing

    Staff and customers

    Worst thing

    Short notice for cover

    5.8

    Duty manager, July 2020

Latest vacancies for duty managers at Heron Foods

See all Heron Foods duty manager jobs

How Heron Foods ranks

Heron Foods ranks joint 47th to work for in retail or sales supervisor employers

  1. 47= Halfords
    5.3
  2. 47= Heron Foods
    5.3
  3. 47= Superdrug
    5.3