Sales assistant at Heron Foods

People in this role may also be known as retail and sales assistants.

40 workers in this role at Heron Foods have taken the survey.

How much does Heron Foods pay sales assistants?

Sales assistant at Heron Foods
£5.66–8.91
Typical range
£7.20–10.00

Sales assistant employees at Heron Foods are typically paid £5.66–8.91 an hour, based on data from 40 employees.

Compare pay rates at Heron Foods

What is management like for sales assistant employees at Heron Foods?

81 employees told us the worst thing about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do sales assistants think Heron Foods head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 36 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do sales assistants at Heron Foods feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    78% of people say they’re treated with respect by their managers

    Based on information from 36 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    My store manager qnd team are such a good support

    Worst thing

    The company likes skeleton shift and don't like you doing overtime

    5.2

    Employee, June 2021

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What are the hours like for sales assistant employees at Heron Foods?

81 employees told us the worst thing about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do sales assistants get of their shift pattern at Heron Foods?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 50% report getting one week notice or less
    • 33% report getting two weeks notice
    • 13% report getting three weeks notice
    • 3% report getting four weeks notice or more
    • 3% report having a fixed rota

    Based on information from 40 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Shifts get changed at short notice

    Do Heron Foods managers change sales assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    53% of people say their manager changes their shifts at the last minute

    Based on information from 32 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Easy to book holiday

    How easy is it for sales assistants to book a holiday at Heron Foods?

    Most people find it easy to book holidays

    How we know this

    73% of people report it’s easy to book holidays

    Based on information from 37 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for sales assistants to take sick leave at Heron Foods?

    Most people find it easy to take sick leave

    How we know this

    71% of people report that it’s easy to take time off if they are sick

    Based on information from 31 job reviews

  • Good choice of shifts

    Do sales assistants at Heron Foods get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    55% report that their manager gives them enough choice over which shifts they work

    Based on information from 40 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People get proper breaks

    Do sales assistants at Heron Foods get proper breaks?

    Most people get proper breaks

    How we know this

    52% of people report that they get to take proper breaks

    Based on information from 27 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    Do sales assistants at Heron Foods worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    67% of people report they don’t worry about getting enough hours

    Based on information from 39 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • No unpaid extra work

    Do sales assistants at Heron Foods do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    88% of people report that they don’t do extra unpaid work

    Based on information from 32 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Here’s a recent review that mentions hours:

  • Best thing

    Friendly co-workers
    Good hours

    Worst thing

    Hard graft, but worth it

    8.0

    Duty manager, November 2020

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What is career progression like for sales assistants at Heron Foods?

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Good
  • Enough training

    Do sales assistants get enough training when they start at Heron Foods?

    Most people get enough training when they start

    How we know this

    65% of people report they got enough training when they started working here

    Based on information from 37 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are sales assistants given support to progress at Heron Foods?

    Most people are given support to progress here

    How we know this

    In the last year, 59% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 37 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from sales assistants at Heron Foods

20 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Meeting new people

    Worst thing

    Grumpy and ignorant people

    5.2

    Employee, September 2021

  • Best thing

    Felllow sales assistant
    Staff discount

    Worst thing

    Managers dont treat staff with respect
    Cant have a life outside of work, your expected to constantly cover shifts because managers pull people from your shop to cover others
    Favoritism, certain staff members get away with being late leaving early not doing their job properly
    Manager doesnt help much with daily tasks just adds them to the list of jobs sales assistant already has
    Theres suposed to be an anonymous helpline for staff but your name gets passed to whoever gouve complained about

    3.5

    Employee, August 2021

  • Best thing

    Working with great people

    Worst thing

    Not enough hours, not enough staff to do all the jobs

    5.5

    Employee, July 2021

  • Best thing

    Customers college and my work

    Worst thing

    Not enough staff on when busy and shoplifters

    7.9

    Employee, June 2021

  • Best thing

    Great team

    Worst thing

    Safety from abuse

    2.7

    Employee, May 2021

  • Best thing

    10% discount and friendly staff and management, overall a very happy nontoxic environment amongst staff.

    Worst thing

    Disrespectful customers and lack of communication between management and staff.

    8.6

    Employee, March 2021

  • Best thing

    Weekly pay

    Worst thing

    Expected to do too much for rubbish pay
    Nasty abusive customers
    Never finishing in time
    Other staff not sharing workload
    Other staff not doing stocktake
    No breaks if on a 6 hour staff

    4.5

    Sales assistant, February 2021

  • Best thing

    Make great friends
    Great team

    Worst thing

    Customer

    6.3

    Retail assistant, January 2021

  • Best thing

    It’s a first job for me it is quite an easy job to do

    Worst thing

    The pay and amount of hours I get

    8.8

    Cashier, January 2021

  • Best thing

    The job is easy to do and you don’t really get stressed

    Worst thing

    You do really get a break sometimes and you don’t get paid for it.

    7.0

    Sales assistant, December 2020

  • Best thing

    Working with the public , and my colleagues

    Worst thing

    Having to work till 7-30pm

    7.5

    Cashier, December 2020

  • Best thing

    The manager.

    Worst thing

    Not enough hours. Low wages. Only paid senior pay for half the shift.

    4.9

    Senior part gime sales assistant, November 2020

  • Best thing

    Great workplace banter

    Worst thing

    People who don’t respect the workers

    7.9

    Part time sales assistant, November 2020

  • Best thing

    Close to home, cheap shop

    Worst thing

    Rude customers

    6.0

    Part time sales assistant, October 2020

  • Best thing

    customers, have a laugh.

    Worst thing

    too much work load, for amount of staff! manager does most things wrong

    1.5

    Cashier, August 2020

  • Best thing

    Weekly pay
    Sometimes have a laugh

    Worst thing

    Long till stints
    Bitchy comments
    Being left out of conversations ( even with headsets)
    Not being told store news, special prices
    Till not being wiped down after each shift
    Not enough cleaning
    Hard work for minimum wage

    4.3

    Sales assistant, August 2020

  • Worst thing

    Having to do more hours than contracted for..working weekends and no breaks

    1.5

    Sales assistant, July 2020

  • Best thing

    Other members of staff

    Worst thing

    The company is not progressing. Outside the shop they do not listen to you very well. Pay is low for the amount of work needed to do. Not flexible with the hours given each week for the shop so costly struggle to run efficiently.

    4.9

    Part time senior sales assistant, March 2020

  • Best thing

    It will improve my cv

    Worst thing

    Working against each other constantly

    2.3

    Senior sales assistant, February 2020

  • Best thing

    Meeting new people

    Worst thing

    Getting given more things to do than what us expected

    2.7

    Senior sales assistant, January 2020

Latest vacancies for sales assistants at Heron Foods

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How Heron Foods ranks

Heron Foods ranks joint 118th to work for in retail or sales assistant employers

  1. 118= Halfords
    5.3
  2. 118= Heron Foods
    5.3
  3. 118= Holland and Barrett
    5.3