Heron Foods

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Heron Foods is a frozen food supermarket chain in the Midlands and Northern England.

heronfoods.com

Heron Foods job reviews

Showing 64 reviews

  • Worst thing

    Working long hours xmas and easter

    5.5

    Heron Foods Store manager, March 2024

  • Best thing

    Living across the road

    Worst thing

    Living across the road

    6.4

    Heron Foods Sales assistant, January 2024

  • Best thing

    Nothing

    Worst thing

    No break
    Limited times to phone in sick like u vs. Control when ur ill

    5.0

    Heron Foods Retail assistant, January 2024

  • Best thing

    Discount, the occasional nice customer, close to family

    Worst thing

    Constant stress, never recognised for doing something good, verbal abuse from dangerous person

    3.2

    Heron Foods Duty manager, October 2023

  • Best thing

    Colleagues & learning how to deal with the public

    Worst thing

    Probably pay

    5.5

    Heron Foods Sales assistant, August 2023

  • Best thing

    Staff are helpful and friendly.
    Chatting to different types customers.
    Being able to help others.
    Working in a team.

    Worst thing

    Customers can be a bit of an handfull at times.
    Cleaning the freezers in the morning.

    8.8

    Heron Foods Sales assistant, April 2023

  • Best thing

    Working with nice people and being part of a team

    5.5

    Heron Foods Employee, April 2023

  • Best thing

    The staff I work alongside.

    Worst thing

    It's stressful.
    Not enough training.
    Too much bickering between staff
    No thanks gor the work you do.

    1.3

    Heron Foods Duty manager, February 2023

  • Best thing

    Serving and talking to customers

    Worst thing

    Rota's change suddenly and they are up less than a weeks advance

    2.5

    Heron Foods Employee, February 2023

  • Best thing

    The ability to work on speaking to people

    Worst thing

    The rude staff and customers

    1.4

    Heron Foods Till operator, January 2023

  • Best thing

    The team, all a laugh honestly

    Worst thing

    The boss, couldn't stand him

    3.2

    Heron Foods Sales assistant, December 2022

  • Best thing

    Leaving at end of shift
    Staff you work with

    Worst thing

    Too many hours every week for the pay you get.
    Not enough staff
    No investment in people as everyone is just a number.
    Expected to answer phone no matter what, if you’re on holiday they expect youto cover shop if any issues.
    No other benefits like other retailers for staff.
    Head office don’t have a clue what it is like in shop.
    Low contracts and pay for sale assistants so you are lucky to get any one who cares or just a stepping stone for them to get in the job ladder via government work schemes.
    Shop lifters and threats
    Too many more to say.

    1.1

    Heron Foods Manager, November 2022

  • Best thing

    Team are fab

    Worst thing

    Massive delivery no room for over stock not enough staff in mornings too much work load to do have done at a certain time

    2.4

    Heron Foods Employee, October 2022

  • Best thing

    Customers
    Friendly Colleagues and making friends

    Worst thing

    Not paid a living wage
    Gossip
    Repetitive
    Too much expected of colleagues with such a short deadline to get tasks done.

    4.1

    Heron Foods Sales assistant, September 2022

  • Worst thing

    Head office needs to get themselves in the real world and see what it's actually like working in their stores and the shit we have to deal with

    4.2

    Heron Foods Duty manager, September 2022

  • Best thing

    Working in a team

    Worst thing

    The pay and the amount of shifts covered

    2.8

    Heron Foods Sales assistant, September 2022

  • Best thing

    Flexible shifts
    Friendly team
    Friendly customers

    Worst thing

    Minimum wage
    Shoplifters and their threats
    Gossip
    Rota often changed
    Too much expected of you in the time you're given

    6.4

    Heron Foods Sales assistant, August 2022

  • Best thing

    The regulars are really nice and polite.
    Most of the staff are pleasant to be around

    Worst thing

    Kids cause hassle and police come regularly to review footage of stealing
    Delivery comes at awkward times and sometimes past close so people have to work longer when not needed

    1.9

    Heron Foods Customer assistant, August 2022

  • Best thing

    Finishing the shift
    Customers

    Worst thing

    Overworked, underpaid, under appreciated and disrespected

    1.6

    Heron Foods Sales assistant, August 2022

  • Best thing

    Always plenty of hours given

    Worst thing

    Staff
    Management
    Breaks
    Shifts

    2.4

    Heron Foods Sales assistant, July 2022

  • Best thing

    When you work at the store I’m at we are a team. We work well together and sometimes get the whole job done

    Worst thing

    If you smoke you get a smoke break when you want. If you don’t you will do a 6 hour shift with out a break. Constantly on your feet trying to get the job done. With constantly 1 member of staff being needed

    5.0

    Heron Foods Employee, June 2022

  • Best thing

    The customers

    Worst thing

    Cleaning the freezers in the mornings

    3.0

    Heron Foods Employee, May 2022

  • Best thing

    Can get hours over contract, though contracts only give out low hours.

    Worst thing

    Most weeks you get less than a weeks notice of the rota for the following week.
    Staff not treated with respect.
    Poor work culture due to unsupportive management.
    Shifts and Holidays underpaid.

    1.1

    Heron Foods Sales assistant, March 2022

  • Best thing

    Friendly staff and short hours

    Worst thing

    Rude customers

    8.4

    Heron Foods Sales assistant, February 2022

  • Best thing

    People I work with

    Worst thing

    Customers
    Over worked
    Short notice shifts
    Not enough staff

    1.3

    Heron Foods Employee, February 2022

  • Best thing

    Great management and co workers

    Worst thing

    To be honest I can't think of one this is the best job iv ever had

    9.8

    Heron Foods Sales assistant, February 2022

  • Best thing

    Short hours
    Good staff members
    Good manager
    Easy commute

    Worst thing

    On your feet constantly
    Have to deal with rude customers
    Have to deal with theft and children acting up

    7.1

    Heron Foods Shop assistant, February 2022

  • Best thing

    Discounts

    Worst thing

    Not able to have a small break for the hours I do

    1.6

    Heron Foods Sales assistant, December 2021

  • Best thing

    The other staff are amazing

    Worst thing

    The lower management can be rude and insensitive and has led people to give complaints and leave because of them

    7.6

    Heron Foods Store assistant, December 2021

  • Best thing

    Pleasent environment to work in

    Worst thing

    Don't get much overtime

    8.6

    Heron Foods Store assistant, October 2021

  • Best thing

    The people i work with

    Worst thing

    The amount of stress

    2.8

    Heron Foods Duty manager, September 2021

  • Best thing

    Meeting new people

    Worst thing

    Grumpy and ignorant people

    4.6

    Heron Foods Sales assistant, September 2021

  • Best thing

    Felllow sales assistant
    Staff discount

    Worst thing

    Managers dont treat staff with respect
    Cant have a life outside of work, your expected to constantly cover shifts because managers pull people from your shop to cover others
    Favoritism, certain staff members get away with being late leaving early not doing their job properly
    Manager doesnt help much with daily tasks just adds them to the list of jobs sales assistant already has
    Theres suposed to be an anonymous helpline for staff but your name gets passed to whoever gouve complained about

    2.3

    Heron Foods Sales assistant, August 2021

  • Best thing

    Working with great people

    Worst thing

    Not enough hours, not enough staff to do all the jobs

    5.0

    Heron Foods Shop assistant, July 2021

  • Best thing

    Local to we’re I live

    Worst thing

    Shop lifters

    9.0

    Heron Foods Duty manager, June 2021

  • Best thing

    My store manager qnd team are such a good support

    Worst thing

    The company likes skeleton shift and don't like you doing overtime

    4.6

    Heron Foods Deputy manager, June 2021

  • Best thing

    Customers college and my work

    Worst thing

    Not enough staff on when busy and shoplifters

    8.6

    Heron Foods Till operator, June 2021

  • Best thing

    The people who i work with

    Worst thing

    Pressure and lack of staff

    2.8

    Heron Foods Duty manager, May 2021

  • Best thing

    Great team

    Worst thing

    Safety from abuse

    1.5

    Heron Foods Sales assistant, May 2021

  • Best thing

    10% discount and friendly staff and management, overall a very happy nontoxic environment amongst staff.

    Worst thing

    Disrespectful customers and lack of communication between management and staff.

    9.2

    Heron Foods Sales assistant, March 2021

  • Best thing

    Weekly pay

    Worst thing

    Expected to do too much for rubbish pay
    Nasty abusive customers
    Never finishing in time
    Other staff not sharing workload
    Other staff not doing stocktake
    No breaks if on a 6 hour staff

    3.3

    Heron Foods Sales assistant, February 2021

  • Best thing

    I work with a great team. Who respect me.

    Worst thing

    We have to struggle with hours cut, but still have the same work load to do.

    4.7

    Heron Foods Duty manager, January 2021

  • Best thing

    Make great friends
    Great team

    Worst thing

    Customer

    6.4

    Heron Foods Retail assistant, January 2021

  • Best thing

    It’s a first job for me it is quite an easy job to do

    Worst thing

    The pay and amount of hours I get

    9.4

    Heron Foods Cashier, January 2021

  • Best thing

    The job is easy to do and you don’t really get stressed

    Worst thing

    You do really get a break sometimes and you don’t get paid for it.

    7.6

    Heron Foods Sales assistant, December 2020

  • Best thing

    Working with the public , and my colleagues

    Worst thing

    Having to work till 7-30pm

    8.2

    Heron Foods Cashier, December 2020

  • Best thing

    Friendly co-workers
    Good hours

    Worst thing

    Hard graft, but worth it

    8.8

    Heron Foods Duty manager, November 2020

  • Best thing

    The manager.

    Worst thing

    Not enough hours. Low wages. Only paid senior pay for half the shift.

    4.1

    Heron Foods Senior part gime sales assistant, November 2020

  • Best thing

    Great workplace banter

    Worst thing

    People who don’t respect the workers

    8.6

    Heron Foods Part time sales assistant, November 2020

  • Best thing

    Close to home, cheap shop

    Worst thing

    Rude customers

    6.0

    Heron Foods Part time sales assistant, October 2020