4.9

Hermes

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Courier at Hermes

People in this role may also be known as delivery drivers and couriers.

71 workers in this role at Hermes have taken the survey.

How much does Hermes pay couriers?

Courier at Hermes
£8.33–20.00
Typical range
£8.52–13.37

Courier employees at Hermes are typically paid £8.33–20.00 an hour, based on data from 71 employees.

Compare pay rates at Hermes

What is management like for courier employees at Hermes?

144 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do couriers think Hermes head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 65 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do couriers at Hermes feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    61% of people say they’re not treated with respect by their managers

    Based on information from 62 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Meeting people

    Worst thing

    Dealing with management

    2.4

    Employee, May 2021

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What are the hours like for courier employees at Hermes?

144 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Bad
  • Contracts don’t match the hours people work

    Do couriers work the same number they are contracted for at Hermes?

    People work a lot more hours than they’re contracted for

    How we know this

    75% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 53 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for couriers to take sick leave at Hermes?

    People find it hard to take sick leave

    How we know this

    75% of people report that it’s hard to take time off if they are sick

    Based on information from 57 job reviews

  • People don’t get proper breaks

    Do couriers at Hermes get proper breaks?

    People don’t get proper breaks

    How we know this

    80% of people report that they don’t get to take proper breaks

    Based on information from 54 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Not great
  • Not easy to book holiday

    How easy is it for couriers to book a holiday at Hermes?

    Most people find it hard to book holidays

    How we know this

    51% of people report it’s hard to book holidays

    Based on information from 57 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Hard to choose shifts

    Do couriers at Hermes get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    65% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 23 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Less than 4 weeks notice of shifts

    How much notice do couriers get of their shift pattern at Hermes?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 47% report getting one week notice or less
    • 2% report getting two weeks notice
    • 2% report getting three weeks notice
    • 2% report getting four weeks notice or more
    • 47% report having a fixed rota

    Based on information from 59 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • No unpaid extra work

    Do couriers at Hermes do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    52% of people report that they don’t do extra unpaid work

    Based on information from 54 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • No short notice shift changes

    Do Hermes managers change couriers shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    93% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 55 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do couriers at Hermes worry about hours?

    People don’t worry about getting enough hours

    How we know this

    81% of people report they don’t worry about getting enough hours

    Based on information from 59 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    The pay, guaranteed hours, time and a half for overtime and double for holidays. Lots of great people to work with.

    Worst thing

    Long hours with heavy lifting. Volume of parcels can vary from very easy to very hard each night.

    6.1

    Employee, May 2021

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What is career progression like for couriers at Hermes?

144 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Bad
  • No career progression

    Are couriers given support to progress at Hermes?

    People aren’t given support to progress here

    How we know this

    In the last year, 83% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 66 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Not great
  • Not enough training

    Do couriers get enough training when they start at Hermes?

    Most people don’t get enough training when they start

    How we know this

    71% of people report they didn’t get enough training when they started working here

    Based on information from 68 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from couriers at Hermes

26 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Very flexible hours, very local to me, working outdoors, love my customers

    Worst thing

    Self employed so no holiday or sick pay or benefits

    4.4

    Employee, September 2021

  • Best thing

    Flexible and lovely customers

    Worst thing

    Ever changing rules and getting the blame if things go etonh

    4.3

    Employee, August 2021

  • Best thing

    Freedom to work at my own pace,

    Worst thing

    The rain

    3.8

    Employee, August 2021

  • Best thing

    Work outdoors, flexible hours & above minimum rate

    Worst thing

    Bad weather

    8.9

    Employee, June 2021

  • Best thing

    My customers

    Worst thing

    Getting paid 55p per parcel and the price of diesel

    3.7

    Employee, June 2021

  • Best thing

    Meeting people

    Worst thing

    Waiting to pick up parcels

    4.8

    Employee, June 2021

  • Best thing

    Good rates of pay

    Worst thing

    No respect from Hermes , quite stressful

    3.1

    Employee, May 2021

  • Best thing

    Meeting people

    Worst thing

    Dealing with management

    2.4

    Employee, May 2021

  • Best thing

    Your controlling everything...

    Worst thing

    It is depending some times you do have a good day and a bad day

    6.1

    Employee, May 2021

  • Worst thing

    No holidays, no sick pay,no breaks, low wages , parcel rate cuts s every year , no health and safety, work 6 days a week.

    2.6

    Employee, May 2021

  • Best thing

    ON THE ROAD ALL DAY

    Worst thing

    LATE DELIVERIES

    3.8

    Employee, April 2021

  • Best thing

    freedom to set own route

    Worst thing

    varied start times due to bad organising in depot

    3.8

    Employee, April 2021

  • Best thing

    Meeting customers they are lovely

    1.0

    Employee, April 2021

  • Best thing

    When you leave the depot

    Worst thing

    No security

    1.6

    Employee, April 2021

  • Best thing

    Freedom to work my own hours. Getting to know customers.

    Worst thing

    No control over the number of parcels each day.

    8.9

    Employee, April 2021

  • Best thing

    Early finishes

    Worst thing

    6 days a week, no sick pay, no holidays, no pension, no training, no information from management, system crashes almost daily

    2.7

    Courier driver, April 2021

  • Best thing

    Seeing happy customers , talking to the elderly people who feels lonely

    Worst thing

    Nasty customers

    4.4

    Delivery driver, March 2021

  • Best thing

    Meeting my customers.

    Worst thing

    Dealing with depot staff, and conditions at sub depots

    3.1

    Courier, February 2021

  • Best thing

    Good pay

    Worst thing

    Cool weather and sorting parcels outside

    6.1

    Delivery driver, January 2021

  • Best thing

    You are own boss

    Worst thing

    Finding addresses

    7.6

    Courier, January 2021

  • Best thing

    I enjoy getting home and switching off. Not on call like my previous roles

    Worst thing

    You’re anonymous

    5.0

    Courier driver, January 2021

  • Best thing

    The people I meet

    Worst thing

    Working in the rain and snowv

    2.3

    Courier, October 2020

  • Best thing

    Job and finished

    Worst thing

    6 Days a week

    2.6

    Courier, July 2020

  • Best thing

    I'm the boss

    Worst thing

    Waiting for manifest

    5.8

    Courier, April 2020

  • Best thing

    being out and about delivering

    Worst thing

    not starting early enough

    5.9

    courier, March 2020

  • Best thing

    Good hours

    Worst thing

    No holiday or sick pay

    3.8

    Courier, December 2019

Latest vacancies for couriers at Hermes

See all Hermes courier jobs

How Hermes ranks

Hermes ranks joint 47th to work for in delivery driver or courier employers

  1. 47= DX
    4.9
  2. 47= Hermes
    4.9