Helping Hands
Good news! Helping Hands has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissHelping Hands is a care provider. They offer live-in, visiting and home care services.
helpinghandshomecare.co.ukHelping Hands job reviews
Showing 33 reviews
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Best thing
Meeting all the new people
Worst thing
Human errors
Helping Hands Healthcare assistant, January 2024
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Best thing
I work in a more relaxed environment
Worst thing
I get paid waaay less hours than im expected to work
Helping Hands Carer, November 2023
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Best thing
Customers
Worst thing
Management, unpaid travel time between clients, long distances between the clients, unpaid break, not enough mileage rate to cover your petrol usage, last minute changes to your rota, inconsistency of the visits
Helping Hands Care assistant, August 2023
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Best thing
Caring for your clients,try to make them feel safe,independent in their homes and make their lives easier.
Worst thing
That you’re 24/7 supposedly we are working 8 hours the day but that’s not possible because you are living in with your clients so when he needs something you have to do it. And you have only two hours per day break so you can leave the house, also sometimes you maybe your client will be hustle towards you because he has dementia.
Helping Hands Employee, April 2023
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Best thing
I tell when i wanna work; good manager; options for promotion
Worst thing
Uncertainty if i get placement; office messes up with things;
Helping Hands Employee, March 2023
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Best thing
Helping people to stay independent in their own homes
Worst thing
Losing customers
Helping Hands Care worker, November 2022
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Best thing
Clients
Worst thing
Not paid travel time, office staff can be rude and not understanding, not paid for all the time you work.
Helping Hands Carer, November 2022
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Best thing
Meeting lots of new people and gaining experience of care. Friendly staff and office team
Worst thing
If understaffed it can be difficult to get time off, or when you phone in sick you may not get all of your calls covered. Rotas can change last minute and you don’t get paid hourly rate for travelling, only mileage.
Helping Hands Care assistant, October 2022
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Best thing
Clients
Worst thing
Spend more time traveling then working
Helping Hands Care assistant, September 2022
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Best thing
Helping people
Worst thing
Don’t get enough travel time or paid travel
Helping Hands Carer, September 2022
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Best thing
Making a difference in peoples days
Worst thing
The way the shifts are planned
Helping Hands Care assistant, August 2022
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Best thing
The clients
Solo work (no manager watching over you)
Good rate per hourWorst thing
Don’t get paid inbetween clients
Getting asked to cover calls last minute/ outside your availability
Sometimes you don’t get a lunch breakHelping Hands Care assistant, July 2022
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Best thing
Making a difference to people's lives
Worst thing
Unpaid travel time
Helping Hands Home carer, December 2021
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Best thing
Helping people in their homes
Worst thing
Stressful days and nights
Helping Hands Employee, December 2021
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Best thing
Looking after elderly in their homes
Worst thing
Unsociable hours short notice of change and working too many evenings
Helping Hands Community carer, July 2021
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Worst thing
Safeguarding issues not taken seriously. QCC not interested either.
Helping Hands Carer, June 2021
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Best thing
I work in the community snd work Alone
Worst thing
No breakes
Helping Hands Health care assistant, June 2021
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Best thing
Flexible hours
Worst thing
Not being paid for time spent travelling between appointments
Helping Hands Care assistant, June 2021
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Best thing
Helping the customers
Worst thing
Massive 14 hour shifts but so many gaps in between your only paid for about 4. Constantly change the rota, absolutely no support. Attending to vulnerable people jobs with people from out of area on your firat day so noone knows the customer or what needs doing.
Helping Hands Care assistant, May 2021
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Best thing
Lovely clients but not enough support from manager and office staff.
Worst thing
Communication and support for the carers
Helping Hands Health care assistant, May 2021
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Best thing
Shift flexibility, building good relationships with clients,
Worst thing
Travel time unpaid
Helping Hands Care worker, April 2021
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Best thing
Visiting with the clients and hopefully making there life a little better.
Worst thing
Losing some you have looked after.
Helping Hands Care assistant, April 2021
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Best thing
Meeting all very different people from all walks of life. It’s nice to feel appreciated from customers and that you make a difference in their lives.
Worst thing
When people pass away. You try not to get attached but not always possible
Helping Hands Domiciliary carer, March 2021
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Best thing
Meeting amazing people
Worst thing
Not enough hours
Helping Hands Employee, March 2021
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Best thing
Wages, clients
Worst thing
Lack of breaks
Helping Hands Care assistant, February 2021
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Best thing
Making a difference to people's lives
Worst thing
Driving
Helping Hands Home carer, February 2021
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Best thing
I get to make people's lives better and help them live the life they want, in the comfort of their own homes.
Worst thing
I don't get time to deal with things going on in my personal life or take care of my own health because I get very limited time off.
Helping Hands Carer, January 2021
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Best thing
I help to keep the person I look after in his own home
Worst thing
The long hours with no time off and no back up
Helping Hands Carer, January 2021
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Best thing
It's good pay and im with an easy client
Worst thing
Lack of communication from the management etc
Helping Hands Live-in carer, January 2021
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Best thing
Guaranteed contract
ClientsWorst thing
Change of rota
Helping Hands Carer, December 2020
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Best thing
Meeting lots of different people , being able to help propel
Worst thing
Travelong
Helping Hands Care assistant, November 2020
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Best thing
Looking after people
Worst thing
Losing someone you've look after
Helping Hands Care assistant, November 2020
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Best thing
The people
Worst thing
The hours, as you don’t get paid for travel between calls
Helping Hands Hourly Care Assistant, March 2020