Helping Hands

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Helping Hands is a care provider. They offer live-in, visiting and home care services.

helpinghandshomecare.co.uk

Helping Hands job reviews

Showing 33 reviews

  • Best thing

    Meeting all the new people

    Worst thing

    Human errors

    4.5

    Helping Hands Healthcare assistant, January 2024

  • Best thing

    I work in a more relaxed environment

    Worst thing

    I get paid waaay less hours than im expected to work

    8.9

    Helping Hands Carer, November 2023

  • Best thing

    Customers

    Worst thing

    Management, unpaid travel time between clients, long distances between the clients, unpaid break, not enough mileage rate to cover your petrol usage, last minute changes to your rota, inconsistency of the visits

    1.5

    Helping Hands Care assistant, August 2023

  • Best thing

    Caring for your clients,try to make them feel safe,independent in their homes and make their lives easier.

    Worst thing

    That you’re 24/7 supposedly we are working 8 hours the day but that’s not possible because you are living in with your clients so when he needs something you have to do it. And you have only two hours per day break so you can leave the house, also sometimes you maybe your client will be hustle towards you because he has dementia.

    3.3

    Helping Hands Employee, April 2023

  • Best thing

    I tell when i wanna work; good manager; options for promotion

    Worst thing

    Uncertainty if i get placement; office messes up with things;

    6.4

    Helping Hands Employee, March 2023

  • Best thing

    Helping people to stay independent in their own homes

    Worst thing

    Losing customers

    7.1

    Helping Hands Care worker, November 2022

  • Best thing

    Clients

    Worst thing

    Not paid travel time, office staff can be rude and not understanding, not paid for all the time you work.

    2.1

    Helping Hands Carer, November 2022

  • Best thing

    Meeting lots of new people and gaining experience of care. Friendly staff and office team

    Worst thing

    If understaffed it can be difficult to get time off, or when you phone in sick you may not get all of your calls covered. Rotas can change last minute and you don’t get paid hourly rate for travelling, only mileage.

    4.6

    Helping Hands Care assistant, October 2022

  • Best thing

    Clients

    Worst thing

    Spend more time traveling then working

    1.6

    Helping Hands Care assistant, September 2022

  • Best thing

    Helping people

    Worst thing

    Don’t get enough travel time or paid travel

    1.5

    Helping Hands Carer, September 2022

  • Best thing

    Making a difference in peoples days

    Worst thing

    The way the shifts are planned

    5.0

    Helping Hands Care assistant, August 2022

  • Best thing

    The clients
    Solo work (no manager watching over you)
    Good rate per hour

    Worst thing

    Don’t get paid inbetween clients
    Getting asked to cover calls last minute/ outside your availability
    Sometimes you don’t get a lunch break

    2.8

    Helping Hands Care assistant, July 2022

  • Best thing

    Making a difference to people's lives

    Worst thing

    Unpaid travel time

    6.9

    Helping Hands Home carer, December 2021

  • Best thing

    Helping people in their homes

    Worst thing

    Stressful days and nights

    2.7

    Helping Hands Employee, December 2021

  • Best thing

    Looking after elderly in their homes

    Worst thing

    Unsociable hours short notice of change and working too many evenings

    2.5

    Helping Hands Community carer, July 2021

  • Worst thing

    Safeguarding issues not taken seriously. QCC not interested either.

    1.5

    Helping Hands Carer, June 2021

  • Best thing

    I work in the community snd work Alone

    Worst thing

    No breakes

    2.8

    Helping Hands Health care assistant, June 2021

  • Best thing

    Flexible hours

    Worst thing

    Not being paid for time spent travelling between appointments

    7.8

    Helping Hands Care assistant, June 2021

  • Best thing

    Helping the customers

    Worst thing

    Massive 14 hour shifts but so many gaps in between your only paid for about 4. Constantly change the rota, absolutely no support. Attending to vulnerable people jobs with people from out of area on your firat day so noone knows the customer or what needs doing.

    1.2

    Helping Hands Care assistant, May 2021

  • Best thing

    Lovely clients but not enough support from manager and office staff.

    Worst thing

    Communication and support for the carers

    1.6

    Helping Hands Health care assistant, May 2021

  • Best thing

    Shift flexibility, building good relationships with clients,

    Worst thing

    Travel time unpaid

    7.0

    Helping Hands Care worker, April 2021

  • Best thing

    Visiting with the clients and hopefully making there life a little better.

    Worst thing

    Losing some you have looked after.

    2.6

    Helping Hands Care assistant, April 2021

  • Best thing

    Meeting all very different people from all walks of life. It’s nice to feel appreciated from customers and that you make a difference in their lives.

    Worst thing

    When people pass away. You try not to get attached but not always possible

    6.8

    Helping Hands Domiciliary carer, March 2021

  • Best thing

    Meeting amazing people

    Worst thing

    Not enough hours

    7.7

    Helping Hands Employee, March 2021

  • Best thing

    Wages, clients

    Worst thing

    Lack of breaks

    7.8

    Helping Hands Care assistant, February 2021

  • Best thing

    Making a difference to people's lives

    Worst thing

    Driving

    6.9

    Helping Hands Home carer, February 2021

  • Best thing

    I get to make people's lives better and help them live the life they want, in the comfort of their own homes.

    Worst thing

    I don't get time to deal with things going on in my personal life or take care of my own health because I get very limited time off.

    4.8

    Helping Hands Carer, January 2021

  • Best thing

    I help to keep the person I look after in his own home

    Worst thing

    The long hours with no time off and no back up

    4.6

    Helping Hands Carer, January 2021

  • Best thing

    It's good pay and im with an easy client

    Worst thing

    Lack of communication from the management etc

    1.1

    Helping Hands Live-in carer, January 2021

  • Best thing

    Guaranteed contract
    Clients

    Worst thing

    Change of rota

    7.1

    Helping Hands Carer, December 2020

  • Best thing

    Meeting lots of different people , being able to help propel

    Worst thing

    Travelong

    4.6

    Helping Hands Care assistant, November 2020

  • Best thing

    Looking after people

    Worst thing

    Losing someone you've look after

    6.4

    Helping Hands Care assistant, November 2020

  • Best thing

    The people

    Worst thing

    The hours, as you don’t get paid for travel between calls

    2.8

    Helping Hands Hourly Care Assistant, March 2020