Healthcare At Home

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Healthcare at Home is a home healthcare provider and pharmaceutical supplier.

hah.co.uk

Based on responses from 14 employees at Healthcare At Home.

Pay

    Good
  • Most people are paid a living wage

    Do Healthcare At Home pay a living wage?

    Most people are paid a living wage.

    How we know this

    75% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 12 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get paid breaks

    Do workers at Healthcare At Home get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    64% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between November 2020 and April 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Healthcare At Home pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    46% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 13 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Okay
  • Only some people get a choice of shifts

    Do Healthcare At Home workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    36% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 11 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Healthcare At Home?

    Some people find it hard to book holiday.

    How we know this

    46% of people report it’s hard to book holidays.

    Based on data from 13 people who took the Breakroom Quiz between November 2020 and April 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Healthcare At Home managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 11 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Bad
  • Most people find it hard to take sick leave

    How easy is it to take sick leave at Healthcare At Home?

    Most people find it hard to take sick leave.

    How we know this

    80% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between December 2020 and May 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at Healthcare At Home feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    43% of people say they’re not treated with respect by their managers.

    Based on data from 14 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Healthcare At Home get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    57% of people report that they don’t get to take proper breaks.

    Based on data from 14 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at Healthcare At Home?

    Most people feel stressed here.

    How we know this

    75% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between December 2020 and May 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Healthcare At Home recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    57% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 14 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Healthcare At Home?

    Some people did’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between December 2020 and May 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Bad
  • Most people don’t get support to progress

    Are people given support to progress at Healthcare At Home?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 75% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 12 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think Healthcare At Home head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 13 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do workers feel well informed about how Healthcare At Home is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    71% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 14 people who took the Breakroom Quiz between November 2020 and May 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Healthcare At Home ranks

Healthcare At Home ranks joint 113th to work for out of healthcare providers.

  1. 112 Voyage Care
    4.5
  2. 113= Healthcare At Home
    4.4
  3. 113= UCHW Trust
    4.4

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 17 August 2022.

Healthcare At Home job reviews

  • Best thing

    phone contact with nice people

    Worst thing

    employees

    1.1

    Healthcare At Home Employee, April 2022

  • Best thing

    Pay, hours. 1:1 nursing, company car and fuel benefit, funding for training up to masters level, good training, time given to do study and charity work, NMC fees paid.

    Worst thing

    Last minute schedule changes, disruptive new IT system, long travel times, not getting to know what visits I have the next day until the afternoon.

    9.6

    Healthcare At Home Employee, June 2021

Handy to know

How are people paid?

57%
by the hour
43%
an annual salary

Based on 14 Healthcare At Home employees