HC One

Unclaimed profile

Uh oh. HC One hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

HC One is a care home operator.

hc-one.co.uk

HC One job reviews

Showing 107 reviews

  • Best thing

    Love the residents, love the care aspect.

    Worst thing

    Very toxic, my young age makes me feel as if I am less valued, manger doesn’t take things seriously, staff are horrible most of the time to myself.

    2.8

    HC One Care assistant, March 2024

  • Best thing

    Looking after the residents

    Worst thing

    The lack of management and no one caring

    3.4

    HC One Care assistant, January 2024

  • Best thing

    Benefits, Training, Staff, Satisfying

    Worst thing

    Stressful, Long Hours, Expected to deal with things that shouldnt happen for pay that doesnt feel fair

    6.0

    HC One Care assistant, December 2023

  • Best thing

    Location

    Worst thing

    Lack of respect, too many chiefs not enough workers

    2.6

    HC One Nursing assistant, August 2023

  • Best thing

    The residents and some colleagues

    Worst thing

    Deputy Manager and their family. Dont get breaks but are deducted them. No sick pay. Very untrustworthy people

    1.5

    HC One Care assistant, April 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Nothing

    Worst thing

    Management and toxic culture

    1.8

    HC One Administrator, March 2023

  • Best thing

    The residents

    Worst thing

    The staff. Known to management to abuse residents yet nothing gets done. Staff leaving windows open wide in the middle of winter in residents rooms. Staff sleeping on shift. Gambling on shift. Not answering call bells. Enabling residents who have drinking problems to continue to drink even though families have requested they don't. The list goes on but the home manager just turns a blind eye.

    1.8

    HC One Employee, January 2023

  • Best thing

    Seeing that you make a difference to someone! Finishing your shift and knowing that you’ve done everything you can to ensure that your residents are well cared for.

    Worst thing

    Not having enough staff.
    Feeling undervalued.
    Not having the time to sit and spend time with the residents.

    3.2

    HC One Senior carer, January 2023

  • Best thing

    You do get nice perks and always shifts to pick up

    Worst thing

    People always saying or making things up behind other people's back. Lack of proper equipment. Poor management.

    1.9

    HC One Care assistant, January 2023

  • Best thing

    The relationships you create with the clients

    Worst thing

    The workers

    8.0

    HC One Care assistant, January 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Residents

    Worst thing

    Managers unable to get enough staff, have a lot of agency staff in all staffing areas

    2.6

    HC One HCA, December 2022

  • Best thing

    The residents

    Worst thing

    Working with agency
    Unable to get annual leave at times

    3.4

    HC One Care assistant, November 2022

  • Best thing

    I love caring for people

    Worst thing

    The management and the head office don’t care about you or the residents and just shout at you when they see you. They’re rude and they lie

    1.4

    HC One Care assistant, October 2022

  • Best thing

    The residents

    Worst thing

    Manager lack of staff and not getting my breaks because we are short staffed

    1.9

    HC One Care assistant, October 2022

  • Best thing

    Always available shifts so you can pick up extras

    Worst thing

    Break unpaid for and you do not actually get the full amount of break

    3.0

    HC One Care assistant, September 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The residents are nice

    Worst thing

    Pay
    Management
    No holidays when you need them
    Can’t have time off when sick

    1.7

    HC One Care assistant, August 2022

  • Best thing

    The team and residents

    Worst thing

    Long hours, low pay

    5.0

    HC One Senior carer, August 2022

  • Best thing

    Looking after the elderly

    Worst thing

    The staff and the pay

    1.4

    HC One Kitchen assistant, August 2022

  • Best thing

    Colleagues

    Worst thing

    Having to drag residents out of bed at 5 am

    3.2

    HC One Care assistant, May 2022

  • Best thing

    The residents are grateful and always thank you

    Worst thing

    Short staffed

    7.3

    HC One HCA, May 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Caring for the elderly

    Worst thing

    No respect

    1.1

    HC One Senior carer, April 2022

  • Best thing

    The residents

    Worst thing

    Stressful and no support

    3.0

    HC One Employee, April 2022

  • Best thing

    Giving the best care to the clients and their famlies

    Worst thing

    No respect
    Poor pay
    Too much paperwork

    1.2

    HC One Senior carer, April 2022

  • Best thing

    Working with the residents they give joy everyday

    Worst thing

    Week begins on a Friday. Not enough staff. Rota changed at last minute cannot arrange anything makes you become stressed out if you cannot arrange with another member of staff

    1.2

    HC One Support worker, March 2022

  • Best thing

    The residents

    Worst thing

    Working with agency,working with other staff members who do not pull there weight, paperwork to much,not having enough times to spend with residents, feel like not getting any praise for my hard work i do with this company.

    1.6

    HC One Care assistant, March 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Good banter with colleagues, some lovely residents

    Worst thing

    Always short staffed, too task orientated

    1.6

    HC One Senior carer, March 2022

  • Best thing

    We work has a team and help each other had a family

    Worst thing

    U don't get any feedback on how u are doing in your job and no respect when your family r poor and u got to take time off to look after them

    3.4

    HC One Employee, March 2022

  • Best thing

    Lovely residents

    Worst thing

    Pay
    Long hours
    Low staff moral
    Understaffed

    2.6

    HC One Care assistant, March 2022

  • Best thing

    Making a difference to people’s life

    Worst thing

    Other teammates have an fixed way of doing tasks and not open to new ideas

    6.0

    HC One Care assistant, March 2022

  • Best thing

    residents

    Worst thing

    business like approach unpaid sickness and problems occuring when calling in sick, managers dont care about staff

    1.5

    HC One Care assistant, March 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Getting to know the residents I care for

    Worst thing

    Long hours and paper work

    8.0

    HC One Health care assistant, March 2022

  • Best thing

    Free meals

    Worst thing

    Stress
    Understaffing
    No pay enhancements for overtime

    7.8

    HC One Care assistant, March 2022

  • Best thing

    How rewarding your job is knowing you keep people safe and happy

    Worst thing

    Only knowing shifts 3/4 days in advance.
    Unpaid breaks-even though we don't have time for breaks.

    5.0

    HC One Senior carer, February 2022

  • Best thing

    Will let you know when it happens

    Worst thing

    Mixed communities, no proper training, staff getting away with stuff. Not being supported.

    1.5

    HC One Care assistant, February 2022

  • Best thing

    The home I work in

    Worst thing

    A lot to do

    9.5

    HC One Nursing assistant, January 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Staff I work wiyh

    Worst thing

    No structure

    1.7

    HC One Cook, January 2022

  • Best thing

    The people I look after

    Worst thing

    Poor management, poor pay, no thanks from management, overworked, understaffed, undervalued

    1.5

    HC One Care assistant, December 2021

  • Best thing

    The residents and most of the staff

    Worst thing

    The management

    3.0

    HC One Support worker, December 2021

  • Best thing

    People I work with

    Worst thing

    Pay

    7.0

    HC One Housekeeper, October 2021

  • Best thing

    Making a difference to the resident, and some members of staff.

    Worst thing

    No direction or interest from management, no proper training yet management will happily sign things off like there has been. Staff all overworked, underpaid and under appreciated, especially domestic staff who have seen their workload increase dramatically over covid. Residents paying well over the odds for what is supposed to be the kindest person centred care, it’s not!!
    Very low staff to resident ratio, often short staffed. Bare minimal spent on food and activities for the residents. Doesn’t run how it reads on paper.

    1.1

    HC One Employee, August 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Freedom on nights but gets lonely

    Worst thing

    Loneliness

    5.0

    HC One Senior carer, August 2021

  • Best thing

    Working with the residents

    Worst thing

    The company

    2.8

    HC One Senior carer, July 2021

  • Worst thing

    Not having enough time to complete the expected paperwork in a given shift. Having enough staff in for a shift

    1.2

    HC One Senior carer, July 2021

  • Best thing

    Job satisfaction - working with clients & meeting their needs well.

    Worst thing

    Stress levels - staffing levels & lack of understanding from higher level staff about how we are required to work

    4.2

    HC One Nursing assistant, July 2021

  • Best thing

    Residents I look after and my collegues

    6.4

    HC One Senior carer, July 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Looking after and caring for our residents.

    3.2

    HC One Care assistant, July 2021

  • Best thing

    Caring for dementia patients

    Worst thing

    Workload

    4.1

    HC One Senior carer, July 2021

  • Best thing

    The rewarding sense it gives me, it’s a very rewarding job

    Worst thing

    The short staff, the amount they expect us to do and how quickly they expect us to do it

    4.5

    HC One Healthcare assistant, July 2021

  • Best thing

    The residents we look after

    Worst thing

    Unfortunately it feels like everything is wrong and no one listens

    1.8

    HC One Carer, July 2021

  • Best thing

    Residents and some staff

    Worst thing

    Not been respected

    2.8

    HC One Administrator, July 2021