HC One
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DismissHC One is a care home operator.
hc-one.co.ukHC One job reviews
Showing 107 reviews
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Best thing
Love the residents, love the care aspect.
Worst thing
Very toxic, my young age makes me feel as if I am less valued, manger doesn’t take things seriously, staff are horrible most of the time to myself.
HC One Care assistant, March 2024
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Best thing
Looking after the residents
Worst thing
The lack of management and no one caring
HC One Care assistant, January 2024
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Best thing
Benefits, Training, Staff, Satisfying
Worst thing
Stressful, Long Hours, Expected to deal with things that shouldnt happen for pay that doesnt feel fair
HC One Care assistant, December 2023
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Best thing
Location
Worst thing
Lack of respect, too many chiefs not enough workers
HC One Nursing assistant, August 2023
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Best thing
The residents and some colleagues
Worst thing
Deputy Manager and their family. Dont get breaks but are deducted them. No sick pay. Very untrustworthy people
HC One Care assistant, April 2023
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Best thing
Nothing
Worst thing
Management and toxic culture
HC One Administrator, March 2023
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Best thing
The residents
Worst thing
The staff. Known to management to abuse residents yet nothing gets done. Staff leaving windows open wide in the middle of winter in residents rooms. Staff sleeping on shift. Gambling on shift. Not answering call bells. Enabling residents who have drinking problems to continue to drink even though families have requested they don't. The list goes on but the home manager just turns a blind eye.
HC One Employee, January 2023
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Best thing
Seeing that you make a difference to someone! Finishing your shift and knowing that you’ve done everything you can to ensure that your residents are well cared for.
Worst thing
Not having enough staff.
Feeling undervalued.
Not having the time to sit and spend time with the residents.HC One Senior carer, January 2023
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Best thing
You do get nice perks and always shifts to pick up
Worst thing
People always saying or making things up behind other people's back. Lack of proper equipment. Poor management.
HC One Care assistant, January 2023
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Best thing
The relationships you create with the clients
Worst thing
The workers
HC One Care assistant, January 2023
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Best thing
Residents
Worst thing
Managers unable to get enough staff, have a lot of agency staff in all staffing areas
HC One HCA, December 2022
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Best thing
The residents
Worst thing
Working with agency
Unable to get annual leave at timesHC One Care assistant, November 2022
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Best thing
I love caring for people
Worst thing
The management and the head office don’t care about you or the residents and just shout at you when they see you. They’re rude and they lie
HC One Care assistant, October 2022
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Best thing
The residents
Worst thing
Manager lack of staff and not getting my breaks because we are short staffed
HC One Care assistant, October 2022
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Best thing
Always available shifts so you can pick up extras
Worst thing
Break unpaid for and you do not actually get the full amount of break
HC One Care assistant, September 2022
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Best thing
The residents are nice
Worst thing
Pay
Management
No holidays when you need them
Can’t have time off when sickHC One Care assistant, August 2022
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Best thing
The team and residents
Worst thing
Long hours, low pay
HC One Senior carer, August 2022
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Best thing
Looking after the elderly
Worst thing
The staff and the pay
HC One Kitchen assistant, August 2022
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Best thing
Colleagues
Worst thing
Having to drag residents out of bed at 5 am
HC One Care assistant, May 2022
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Best thing
The residents are grateful and always thank you
Worst thing
Short staffed
HC One HCA, May 2022
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Best thing
Caring for the elderly
Worst thing
No respect
HC One Senior carer, April 2022
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Best thing
The residents
Worst thing
Stressful and no support
HC One Employee, April 2022
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Best thing
Giving the best care to the clients and their famlies
Worst thing
No respect
Poor pay
Too much paperworkHC One Senior carer, April 2022
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Best thing
Working with the residents they give joy everyday
Worst thing
Week begins on a Friday. Not enough staff. Rota changed at last minute cannot arrange anything makes you become stressed out if you cannot arrange with another member of staff
HC One Support worker, March 2022
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Best thing
The residents
Worst thing
Working with agency,working with other staff members who do not pull there weight, paperwork to much,not having enough times to spend with residents, feel like not getting any praise for my hard work i do with this company.
HC One Care assistant, March 2022
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Best thing
Good banter with colleagues, some lovely residents
Worst thing
Always short staffed, too task orientated
HC One Senior carer, March 2022
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Best thing
We work has a team and help each other had a family
Worst thing
U don't get any feedback on how u are doing in your job and no respect when your family r poor and u got to take time off to look after them
HC One Employee, March 2022
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Best thing
Lovely residents
Worst thing
Pay
Long hours
Low staff moral
UnderstaffedHC One Care assistant, March 2022
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Best thing
Making a difference to people’s life
Worst thing
Other teammates have an fixed way of doing tasks and not open to new ideas
HC One Care assistant, March 2022
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Best thing
residents
Worst thing
business like approach unpaid sickness and problems occuring when calling in sick, managers dont care about staff
HC One Care assistant, March 2022
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Best thing
Getting to know the residents I care for
Worst thing
Long hours and paper work
HC One Health care assistant, March 2022
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Best thing
Free meals
Worst thing
Stress
Understaffing
No pay enhancements for overtimeHC One Care assistant, March 2022
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Best thing
How rewarding your job is knowing you keep people safe and happy
Worst thing
Only knowing shifts 3/4 days in advance.
Unpaid breaks-even though we don't have time for breaks.HC One Senior carer, February 2022
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Best thing
Will let you know when it happens
Worst thing
Mixed communities, no proper training, staff getting away with stuff. Not being supported.
HC One Care assistant, February 2022
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Best thing
The home I work in
Worst thing
A lot to do
HC One Nursing assistant, January 2022
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Best thing
Staff I work wiyh
Worst thing
No structure
HC One Cook, January 2022
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Best thing
The people I look after
Worst thing
Poor management, poor pay, no thanks from management, overworked, understaffed, undervalued
HC One Care assistant, December 2021
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Best thing
The residents and most of the staff
Worst thing
The management
HC One Support worker, December 2021
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Best thing
People I work with
Worst thing
Pay
HC One Housekeeper, October 2021
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Best thing
Making a difference to the resident, and some members of staff.
Worst thing
No direction or interest from management, no proper training yet management will happily sign things off like there has been. Staff all overworked, underpaid and under appreciated, especially domestic staff who have seen their workload increase dramatically over covid. Residents paying well over the odds for what is supposed to be the kindest person centred care, it’s not!!
Very low staff to resident ratio, often short staffed. Bare minimal spent on food and activities for the residents. Doesn’t run how it reads on paper.HC One Employee, August 2021
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Best thing
Freedom on nights but gets lonely
Worst thing
Loneliness
HC One Senior carer, August 2021
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Best thing
Working with the residents
Worst thing
The company
HC One Senior carer, July 2021
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Worst thing
Not having enough time to complete the expected paperwork in a given shift. Having enough staff in for a shift
HC One Senior carer, July 2021
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Best thing
Job satisfaction - working with clients & meeting their needs well.
Worst thing
Stress levels - staffing levels & lack of understanding from higher level staff about how we are required to work
HC One Nursing assistant, July 2021
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Best thing
Residents I look after and my collegues
HC One Senior carer, July 2021
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Best thing
Looking after and caring for our residents.
HC One Care assistant, July 2021
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Best thing
Caring for dementia patients
Worst thing
Workload
HC One Senior carer, July 2021
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Best thing
The rewarding sense it gives me, it’s a very rewarding job
Worst thing
The short staff, the amount they expect us to do and how quickly they expect us to do it
HC One Healthcare assistant, July 2021
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Best thing
The residents we look after
Worst thing
Unfortunately it feels like everything is wrong and no one listens
HC One Carer, July 2021
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Best thing
Residents and some staff
Worst thing
Not been respected
HC One Administrator, July 2021