Haven

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Haven are a chain of holiday parks. They provide caravan, touring, and camping facilities.

haven.com

Haven job reviews

Showing 45 reviews

  • Best thing

    Some staff are very helpful & friendly & address you by christian name with a smile.
    Your left to get on with the job.
    Working the same days every week.
    Fortnightly pay.
    Not to far to travel for work.
    Seasonal work.
    Working during summer months.
    Oppertunity to increase hourly pay with extra training.

    Worst thing

    Everyone appears busy/ stressed.
    Some staff are rude & unfriendly, blank you & never make any attempts to address you directly.
    Shortage of staff at busy times, means you get extra work, increasing stress levels.
    Your equipment & products can regularly go missing from your trolley as others help themselves due to shortages.
    Winter months, working in muddy, wet conditions.
    Some guests leave vans in disgusting conditions.

    6.7

    Haven Employee, November 2023

  • Best thing

    The staff

    Worst thing

    Hours and time of year

    3.3

    Haven Waiter, October 2023

  • Best thing

    The unexpected

    Worst thing

    Constantly at risk

    5.5

    Haven Security guard, September 2023

  • Best thing

    Everyone made to feel included

    Worst thing

    Having to leave

    8.8

    Haven Team member, August 2023

  • Best thing

    20% discount making friends

    Worst thing

    Under paid over worked management have no care for the team

    1.0

    Haven Cleaner, July 2023

  • Best thing

    The people

    Worst thing

    The higher management l, no recognition in the work that you do , some people not pulling there weight

    2.4

    Haven Shift leader, February 2023

  • Best thing

    Socialising with numerous people every day

    Worst thing

    Organisation in the office which is out of my control and being asked to do things not within my qualification

    9.4

    Haven Electrical engineer, December 2022

  • Best thing

    The people I work with for the most part are great. Management is supportive. Decent pay.

    Worst thing

    Often understaffed during peak so incredibly stressful for those months. Promises of being given training for more responsibilities not kept. Rota is given 3 days in advance and in previous years it was 2 days notice. No warning about changes to work days before the limited notice, which has lead to a work day being scheduled for when plans were made in advance on a day which had been consistently a day off for a long time.

    4.6

    Haven Retail assistant, November 2022

  • Best thing

    The food after a late shift

    Worst thing

    Colleagues are horrible, they dont take peoples medical health serious and they are childish. Also they are not organised.

    2.3

    Haven Chef, November 2022

  • Best thing

    The people you work with

    Worst thing

    The management

    1.6

    Haven Bar staff, November 2022

  • Best thing

    the people you meet

    Worst thing

    understaffed all the time

    4.7

    Haven Team leader, October 2022

  • Best thing

    The people when I first started were lovely and easy to work with and the owners

    Worst thing

    The new people are arrogant and rude, it’s difficult to work with them

    1.2

    Haven Team member, October 2022

  • Best thing

    1 hour lunch break

    Worst thing

    Poor management, treats employees badly, near impossible to take time off, job description inaccurate to actual job, guest treat you with disrespect

    2.3

    Haven Lifeguard, September 2022

  • Best thing

    Home time

    Worst thing

    Getting started on by work mate

    4.2

    Haven Cook, September 2022

  • Best thing

    Paid for your NPLQ , different every day and keeps you on your toes.

    Worst thing

    Managers can pester you and sometimes treat you like children. Little independence.

    3.9

    Haven Lifeguard, August 2022

  • Best thing

    The staff the friends you can make whilst off shift and on shift

    Worst thing

    The taking alcohol of people who have brought them in from outside

    8.2

    Haven Bar staff, August 2022

  • Best thing

    Some of the team members i have met

    Worst thing

    The boss of the shop, some shift leaders

    1.1

    Haven Shop assistant, August 2022

  • Best thing

    Making friends, days go quick, real team feel

    Worst thing

    Long shifts, understaffing, complex and park managers don't have a clue

    4.1

    Haven Team leader, August 2022

  • Best thing

    I like the job I do

    Worst thing

    Pay and hours no home life

    6.0

    Haven Employee, July 2022

  • Best thing

    working alone and meeting customers

    Worst thing

    workload, lack of breaks, lack of staff

    2.5

    Haven Porter, July 2022

  • Best thing

    The people you see and meet are the best thing about the job, wether it’s customers or who you are working with

    Worst thing

    The worst thing about the jobs is the shift leaders/bosses, they don’t pull their weight.

    1.8

    Haven Employee, July 2022

  • Best thing

    Low stress

    Worst thing

    The pay and working weekends

    5.5

    Haven Employee, June 2022

  • Best thing

    Great team to work with

    Worst thing

    Shorter breaks than needed

    1.4

    Haven Team member, June 2022

  • Best thing

    Out of peak days drag but it gives a chance to speak to other people at work so there is a social aspect. Occasionally I get to help other departments but this is rare.

    Worst thing

    As expected from working in a kitchen it's so hot and the ventilation does not work well enough so the heat is overwhelming more than often.

    8.2

    Haven Chef, June 2022

  • Best thing

    The hours and the freedom within my job

    Worst thing

    Customers

    9.4

    Haven Lifeguard, June 2022

  • Best thing

    Your left to your own devices

    Worst thing

    The pay is poor
    Management doesn't appreciate what we do and how hard the job is, they won't order us new equipment

    6.6

    Haven Employee, June 2022

  • Best thing

    I get to see so many kids and make there day whilst serving them

    Worst thing

    The manager

    8.0

    Haven Team member, May 2022

  • Best thing

    how understanding the workers are
    the chefs are very kind and supportive

    Worst thing

    the managers are rude, they don’t let you do a certain job even when it’s needed and then complain that you’re not doing that job
    the guests are disrespectful and make the waitresses and waiters cry

    2.1

    Haven Employee, April 2022

  • Best thing

    Discount in on site shops and chip shop. Being able to use the site facilities.

    Worst thing

    Managers do not learn the names of staff as there is such a high labour turnover.
    The managers swear at the staff telling them what to do, they have no respect for the staff at all.
    On my first shift I wasn’t given any training and I was given 2 caravans to clean with a list and a trolly full of yesterdays rubbish and dirty cleaning cloths. The management would not pair me up with any staff to show me what to do, how to efficiently do the job and where to get things for the caravan. It was awful.

    1.7

    Haven Cleaner, March 2022

  • Best thing

    Home time

    Worst thing

    Management attitude. Its all about money. They don't care about our guests or team, especially bar managers

    1.1

    Haven Security guard, March 2022

  • Best thing

    It’s just a good environment and the team become like a second massive friend group

    Worst thing

    Cleaning up after people who are gross in the changing rooms

    8.8

    Haven Lifeguard, February 2022

  • Best thing

    Meeting new team members

    Worst thing

    Sometimes the hours

    7.1

    Haven Bar staff, January 2022

  • Best thing

    Discount
    Understanding of being able to work certain hours.
    Good pay

    Worst thing

    Sometimes not enough shifts

    8.9

    Haven Retail assistant, January 2022

  • Best thing

    It's satisfying preparing a unit for guests to enjoy their holiday in. The park where I work had a good atmosphere.

    Worst thing

    The heat 🔥 in the units can make cleaning uncomfortable and occasionally guests disrespect the units and leave them dirty and damaged.

    8.0

    Haven Employee, September 2021

  • Best thing

    It is rewarding

    Worst thing

    stressful time, overworked, no time for family or leisure. Managers don’t listen and there is not much support

    4.5

    Haven Employee, July 2021

  • Best thing

    Fun team to work with

    Worst thing

    Late shift hours

    8.8

    Haven Lifeguard, June 2021

  • Best thing

    The people you work with - make memories
    The job itself is good to.

    Worst thing

    Not knowing what times you will finish

    8.0

    Haven Cleaner, May 2021

  • Best thing

    The customers

    Worst thing

    The rush hours

    7.1

    Haven Shop assistant, May 2021

  • Best thing

    The people

    Worst thing

    Standing up all day

    8.7

    Haven Lifeguard, May 2021

  • Best thing

    The people I work with, the progression opportunities, being valued by management

    9.8

    Haven Cleaner, May 2021

  • Worst thing

    Unfair pay. And unfair changes this year

    1.3

    Haven Team member, April 2021

  • Best thing

    The pay and hours.

    Worst thing

    The people I work with

    3.9

    Haven Admin officer, April 2021

  • Best thing

    The customers

    Worst thing

    Attitudes of staff

    3.7

    Haven Retail assistant, April 2021

  • Best thing

    The team I work with are amazing

    Worst thing

    Sometimes stressful. The closer I am told I’m getting to a promotion the further away I seem to end up.

    6.2

    Haven Receptionist administrator, February 2021

  • Best thing

    Support when you need it

    Worst thing

    It can be hard work but it’s part of the job

    9.8

    Haven Cleaner, November 2020